Question about Brother MFC-8460N All-In-One Printer

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Can not send fax

I can't send a fax it says poor line condition or out of memory how can i clear memory and why does it still keep old faxes in their i have been watching when i fax it will say memory 104 then keep going up.

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Re: Can not send fax

Call your telephone provider. There may be noise on the line. Ask you telephone provider to perform a line check on your line. If there is a problem they can fix it on their end. Worst case senario, they come to location as you have poor lines or old lines into your home.

If you have Vonage or Comcast Digital phone service, you will want to slow down your modem speed on the fax machine. Your manual should show you how to do it.

Posted on Feb 19, 2008

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Hello laray7813,

Please visit this link to know exactky what NG means and how to solve it.

If this dosent work, let us know and we will find other solutions,

Jul 22, 2008 | Brother MultiFunction Center MFC-440CN...

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How do i clear my fax memory the fax keeps sending me a report that says poor line conditions and out of memory

pull, power cord,

if no joy, remove battery from main-bord ,

if still no joy , do a firmware reset

Aug 22, 2014 | Brother MFC Printers & Copiers

1 Answer

I am trying to fax and it says "poor line condition/out of memory" please help on what to do

> poor line condition

Disconnect it from the telephone wall-jack.
Connect a telephone-handset to that wall-jack.
Make a call to the FAX-number that you are trying to reach.
Listen. Do you hear "noise" or "static", due to terrible telephone-wires,
either from your location to your nearest telephone-exchange,
or from the target telephone to their nearest telephone-exchange.

> out of memory

Use the control-panel on the printer to delete "old" sent/received FAX documents, to clear-out some memory.

Apr 14, 2011 | Brother MFC-8460N All-In-One Printer

1 Answer

Can't send fax. Getting transmission verification report stating NG: poor line condition/ out of memory. HELP!!

There are two possible reasons why your printer display the error message.

1. Poor Line Condition
- electrical interference on the line -Make sure electrical or electronic appliances do not interfere with the printer's phone line
- poor line connection - If you have a phone try connecting it directly to line outlet. Listen to the dial tone, if you hear noisy and static, then you will need to call your local telephone company cause there is a problem in your phone line. If dial tone is clear and stable then try checking the telephone line cord that you use to connect your printer from the line outlet, replace if broken.
- alarm system or another device on same line, these interferes with transmission / reception of the fax machine. Try connecting the printer all alone and then try sending a fax.

2. Memory Full
- There is no space to store incoming fax messages. Delete all stored fax messages.

Apr 09, 2011 | Brother MFC 6490CW InkJet Printer

2 Answers

Mfc-9840cdw scan poor line condition out of memory - how can this be solved. i feel so dense because it appears your site has already offered solutions but i can't even find them there!


Poor line condition / out of memory is almost always caused by poor line condition.
This is to say that there is a problem trying to send because the signal is not going through clearly enough.

This error can be due to either your fax machine or the receiving ends fax machine.

Try sending to other numbers as a test to see if it works for other numbers (you can use 1-866-685-8587 for the brother test line)

If you get the same error no matter who you send to, you may want to try another jack or telephone cable.
If you are using a splitter, try without the splitter.



Apr 01, 2010 | Brother MFC-9840CDW Laser Printer

1 Answer

Trying to send a fax error: Poor line condition/ Out of memory

Make sure by making a copy that your scanner is OK, streaks or black bands won't send properly and you need a new scan assembly, Poor line condition is just that, you need a better line or cable, If you go to fax settings and turn off error correction mode it sometimes helps as well.

Feb 01, 2010 | Brother MFC-8460N All-In-One Printer

1 Answer

Our MFC 7840 printer when faxing keeps saying

Depending on your location the line coulod well be poor quality for a sensitive fax. Any spurious sounds on a fax line will cause it to fault.
May I suggest you try the fax on the mainline first before assuming the unit is at fault.

Length of line from point a to b can also reduce the efficiency of signal. It may sound ok to the ear, but resistance may be the factor in reducing the level of the tone that the fax requires to hear and then activate send or receive.It reports poor line condition and even poor memory because it keeps loading to send.

If it does it on the mainline as well then I would be considering a technical call for help. There may be a fault in the unit.

please rwte my help++++Thanks for using FIXYA

Nov 24, 2009 | Brother MFC 7840W Printer

1 Answer

MFC-440CN PRINTER fax error

Plug a phone into the line and listen for static. Too many phones on the line, bad lines,etc, can cause a poor line condition. Try the unit directly into the phone line, no answer machine or anything else on the line. Maybe the memory thing is it has a lot of faxes that it hasn't been able to send.

Apr 29, 2009 | Brother MultiFunction Center MFC-440CN...

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