Question about LG RUMOR Cellular Phone

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Can't receive exts, but I can send them

I have been having problems with my lg rumor. I am not sure if it is my phone, or the provider. I usually do not receieve my text messages, mostly from people that are texting me from an email, or their email on their iphones. They are able to get my texts and reply to them, but for some reason I cannot retrieve their reply. I have shut my phone off and taken out the battery numerous times, but still the problem continues. I don't know what to do! Please help!

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