Question about Microsoft Xbox 360 Console

3 Answers

Xbox will play dvds and cds but not games it tells me to play this game put in an xbox 360 console. please help!!

Posted by on

3 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Expert
  • 87 Answers

The laser is faulty its not a very difficuty job to do yourself and you can get a laser off ebay cheap enough
just make sure you get the correct laser for the drive,
google ebox 360 drive types and you will see what make of dvd you have, if you need help dissmantling the xbox or installing the laser youtube is amazing for it all, hope you get sorted.

Posted on Nov 16, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Mentor:

    An expert who has written 3 tips or uploaded 2 video tips.

  • Expert
  • 111 Answers

This, sadly, is a precursor to the Red Ring of Death unless the drive was changed. Disk drives are coded to individual Xboxs and aren't universally interchangable. Call Microsoft and tell them you have three red lights. They'll fix and ship it free. Stop using it. It will get worse over time.

Posted on Nov 16, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 281 Answers

This may be caused by a dirty laser in the unit. Try cleaning the laser with a cue tip and alcohol. If this does not fix the problem, then you may need to replace the drive. Check with microsoft to see if the unit is still under warranty with this site: http://support.xbox.com/support/en/us/xbox360/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/xbox360/registerdevice.aspx?step=repair

If your unit is not under warranty go to www.wiredextreme.com. We are a console repair company based in Texas, and we can clean/replaced the laser for you. We give a free diagnosis of what is wrong with the unit(Besides shipping), and will call with an estimate of repairs before any work is done to your unit. All our work comes with a 90 day warranty, and you can buy up to 4 years worth of warranty.

Posted on Nov 16, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Xbox 360 plays DVDs, CDs, when I put a game in it will load and the screen will say XBOX but nothing else happens or it will say to play this disk put it in a Xbox 360 console! How can I fix this!


Your disc may be scratched. Try a disc repair kit. If it's a known working game then there may be a defect with the firmware of the 360 which could require a factory reset of the console.

Jan 15, 2013 | Microsoft Xbox 360 Console

1 Answer

Hi there my xbox 360 will play dvds/cds but will not play games it just says play dvd when a game disc is inserted in the console can you please help me thanks mr shane arnell


Sounds like the Xbox 360's disk drive is starting to fail. Knocking on the top of the Xbox (when its on its side) while loading a game can sometimes get it to work, but its better to have your Xbox repaired or replace.

Apr 19, 2011 | Microsoft Xbox 360 Console

1 Answer

It wont read any games,dvds,or cds


forgot my addy www.fixmyconsole.co.uk. i can also supply you with guides if you want to do yourself just email me :)

Apr 15, 2009 | Microsoft Xbox 360 Console

1 Answer

Games want play but cds and dvds do


there is a problem with your firmware please flash it if you have modded your xbox 360(putting pirated disks)please go to same shop where have you modded because he only can have your original dvd key if you have not modded it go to any official microsoft service centre

Mar 02, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 dvd drive problem


You need to send it out to Microsoft. Call xbox customer support for more information.
They will send a new one back to you within a week.
Hope this Helped.

Jul 09, 2008 | Microsoft Xbox 360 Console

3 Answers

Xbox 360 plays CDs n DVDs but wont play my games, plz help


try calling microsoft again...and if no luck...then you might have to find a replacement cd drive...you can probably get one off of ebay.

Jun 28, 2008 | Microsoft Xbox 360 Console

11 Answers

Xbox 360 wont play the games but will play cds and dvds !!!!


Mocrosoft only entended the warranty on the "ring of death" issue which was hardware related to overheating.  They did not extend the warranty to any other issues.  DVD/CD emulators and the games emulators are handled by different software.  
You can try a factory reset of the console...

Before trying this, it's highly recommend that you remove all hard drive and memory cards. Once you've removed all hard drives and memory cards, navigate to the systems tab in the main menu and select the “Initial Setup” option. Once you select the option, it will ask you if want to run the initial setup that occurred when you first started your console. Say yes and it will do its thing. When it asks for a memory card/hard drive, just decline and it should be done. You should see the default dashboard screen as confirmation that it did, in fact, rerun initial setup.

Resetting to factory defaults / resetting parental locks
This might work only with older versions of Xbox 360 dashboard.

Press the following key combination

Left Trigger, Right Trigger, X, Y, Left Bumper, Right Bumper, Up, Left Bumper, Left Bumper, X

This should give you a dialogue asking whether or not you want to reset your system to factory default settings.

If none of this works contact Microsoft and see if the console is still under warranty.  If not they will repair it for usually 99.00

Dec 28, 2007 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

113 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

marley mcelhinney

Level 3 Expert

490 Answers

Tre Elkins

Level 3 Expert

643 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...