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Black stripe on copies

I have a Xerox XC1040 copier. It has worked great. The other day I turned it on to make some copies and experienced a black stripe about 2 inches wide on the copies. I went through their suggestions for cleaning the transfer Corotron but this has not helped.

Any suggestions?

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  • Tony0000 Jan 09, 2008

    In the direction the paper exits the machine. I ran a copy and stopped the paper part way through the copy process. The band is about 2 inches wide and about 1/3 of the distance from back to front.

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Please be more specific.

Are the lines appearing in the direction the paper exits the machine, or from the front of the paper to the rear?

Posted on Jan 09, 2008

  • Anonymous Jan 09, 2008

    Ok, now does this machine have a plain top cover, or an automatic document feeder?

    I know this seems like a lot of questions, but it's all in the steps of troubleshooting.

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