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Fax history is it possible for me to receive a history of faxes from july 2007

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Re: fax history

Depending on your model, You need to press the MENU button, or check if there is a REPORTS button. For either case, scroll through the display until you come to the PRINT REPORTS mode. It may be worded differently on your machine, but what you are looking for is the FAX ACTIVITY report. You can also get printouts of TRANSMISSON OR RECEIVE ACTIVITY, and also CALLER ID, iIf you encounter a command called PROTOCAL DUMP, this also is a printout of fax activity.. Whether your activity report goes back to july 2007 is unknown. Normally an activity report shows a certain number of activities per printout, say the last 50 fax operations. It is not based on a certain timefrane.

Posted on Aug 07, 2008

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Whenever i send a fax, the machine confirms by viewing 'TRANSMITTING OK' but the addressee receives a blank document

Check the baud rate of your transmissions. Slow them down to the slowest setting and send a test fax to a helpful person. Slowly increase the baud rate (communication data speed) and send the fax test. When the fax doesn't show up on the receive site, then step one baud rate speed back, and save the setting.

It could also be your fax that is faulty, or even the receive sites fax, also being faulty.

To test your copy-head, insert a document into your loading section of the fax and press copy. If the copy prints out fine, then you know the head is reading correctly.

It is also possible that the receiver fax (the other end) has a printhead failure.

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I would first check to see if there is anything that is stuck in the top feeder (ADF) area. If that is all clear I would unplug the machine and leave off for about 10 minutes and then plug back in. If that does not work. there could be a problem with one of the electrical components in the machine.

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Setting Auto Answer to on
From the desktop, double-click the Productivity Studio icon.
2 From the Welcome Screen, click Fax History and Settings.
3 From the “I Want To” menu, click Adjust speed dial list and other fax settings.
4 Click the Ringing and Answering tab.
5 From the Auto Answer drop-down list, select On.
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The Auto Answer light on the control panel comes on. When the number of rings you set is detected, the printer
automatically receives the incoming fax.

Hope this fully answers your question. Best of luck.

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After a detailed discussion on chat, we got disconnected before accepting payment. This is not a problem with your fax, as it seems to be receiving most calls fine. I suggest printing out a report - Menu/Set, 2, 0, 2 - of caller ID history and having the phone company look into it further. Either there is a problem with your phone line, or someone is prank calling your fax from outside of your caller ID service area. Both are problems for the phone company to fix.

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