Question about Cuisinart TOB-30 Toaster Oven with Convection Cooking

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Cuisinart Model TOB30BC Control Function

My toaster oven broiler noted above is beyond warranty by one year, so Cuisinart offers no help. The problem is the 'function' dial, which will not remain set on the "BAKE" function. This dial setting has been fussy for a while, but would work if dialed slightly past the 'seated' location - the red light would light and the "BAKE" function would work. Now it does not.
Can you help with a suggestion?

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  • Christahfuh Jan 22, 2008

    I found a local repair shop that was willing to analyze and fix the function switch (they said that Cuisinart did not have the replacement switch), that it is working, but they could not warranty the repair. They charged me all of $20.00! I thought that such businesses no longer existed. Thank you to caseytronic for the repair tip narrative, though I seem not to need it now.

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You can try to clean the contacts with alcohol (and/or very fine sand paper/brass brush...) as stated above, but the fix is a near term solution and eventually the contacts will arc and pit again. This leads to higher temperatures across the contacts and if the contacts fail before the plastic cam melts, your free to address the contacts for cleaning again. Just remember this failure will occur more frequently each time. Once the cam fails (melts) your out of luck. Write Cuisinart and tell them how unhappy you are with your toaster oven. If you get the same response I did (we only will replace it under warranty) then feel free to recycle it (or throw it away) and spend your money on a delonghi (no affiliation - my hand me down 7 yr old one keeps working great) or another brand. Companies these days should have better quality control on the products (from china) they slap their name on.

For the record, mine TOB030 has about 10 hrs run time on it before it failed @ 1.5yrs old. The inside is still brand spanking new!

Just my 2 cents.

Posted on May 30, 2008

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I have the same Cuisinart toaster with a different problem. In taking it apart to try and fix it, I may have gained insight in to fixing your problem. If your are willing to get under the hood of your toaster, you might try working with the electronic contacts that the function dial controls (it might void a warranty, but since you are out of warranty period no problem):

1. Unplug it from the wall

2. Remove the stainless steel case from around the toaster via the small screws around the toaster's bottom, sides, back and the black screws at the top just inside the door. This should allow you to see the electronics behind the dials.

3. Look at the function dial. by turning it you are turning a white plastic cam which presses down different combinations of metal electrical contacts to make the functions work. I suspect there is something wrong with the contacts that are pressed down to control the "BAKE" function. Turn the function dial to "BAKE". and Check the contacts that are pressed down by the cam.

4. Are the contacts free of crud or corrosion? If not, try cleaning them with a small brush or q-tip with CLR or some other rust remover or degreaser. After cleaning let them dry and plug in the toaster (once plugged in do not touch the electronics!) and try "BAKE" for a second. Turn it off and unplug it. If it works, reassemble. Otherwise try step 5.

5. Are all of the contacts pressed down by the cams completely in touching the metal on the plate like they are supposed to? If not, try bending them so they will touch when closed by the cam (but remain open when the cam is not pushing them). Are the contacts free of crud or corrosion? If not, try cleaning them with a small brush or q-tip with CLR or some other rust remover or degreaser. After cleaning let them dry and plug in the toaster (once plugged in do not touch the electronics!) and try "BAKE". If it works, unplug it and re-assemble.

6. If its still not working, email me (caseytronic@go.com). Maybe I can help. I am also willing to buy your toaster so I can fix mine.

Posted on Jan 18, 2008

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We had a different problem with this oven - it simply stopped working one day - we suspected a problem with the control panel, but thanks to this website, we had the nerve to tear apart this oven. Once we did, the problem was obvious - one of the wires to the heating elements had completely broken off its contact. (I had jiggled all the wires as soon as the controls were exposed - this revealed the problem.) We crimped it back to the contact and voila! It worked. A very simple fix saved money and space in a landfill. We also cleaned the contacts while we were in there per the originally mentioned problem. Fix-it advice: read other posts for how to tear apart - we followed that advice. Also, the advice in other post on how difficult the thing is to reassemble is true. Have a fix-it buddy to make it a lot easier. Also, re-assemble in steps - first attach the back panel to the sides/top with the screws, then get one side attached, and then the other, and lastly the front - makes the screw holes much easier to line up. Just a note: we've had this oven for over 7 years, with constant daily use and up to now it has worked great. I'm glad we could fix it. We love this appliance.

Posted on Jun 07, 2009

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Daughter tasked me with her dead TOB-3OBC and had a dickens of a time getting it open but did. The contacts are a mess to get to effectively though i was able to get a bit of sandpaper between the furthest back of the 5 or 6 contacts. Everything else looked OK, no loose wires, burnouts, etc. so a reassemble (not fun either!). As Paul Harvey might say . . ready . .. and now the rest of the story. It works.

Posted on Jun 11, 2008

My toaster oven would not turn on. At first inspection it was not obvious what the problem was. But after sanding the contacts, and cleaning the contacts and cam with rubbing alcohol/cue-tips and a paper towel, as Caseytronic suggests above (let every thing dry completely!) It works like new now. Just be sure to turn off the power first as there is a lot of bare metal in the electrical circuit in here.

Posted on Mar 19, 2008

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