Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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Kenmore Dispenser Locks

I just bought a house with a side by side Kenmore fridge. The front panel on the freezer side has four buttons (cubes, crushed, filter, and lock). The panel was cracked and two of the push puttons (plastic) were torn. I ordered and installed a new panel, plastic button cover, and water filter. Everything works, but every time I open and close the freezer door, the Lock lights up and nothing works until I press and hold the lock button for about three seconds...then everything is fine until I open and close the freezer door again.

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Re: Kenmore Dispenser Locks

There are two boards behind the panel. There is small and simple board that bolts onto the panel itself, then there is a motherboard that bolts onto the door. I'm assuming you are speaking of the simple board, in which case there isn't much to it. Do you know if there is a fix to the board itself? The board is a $50 part and I would hate to replace if it doesn't fix the problem.

Posted on Jan 28, 2008

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Re: Kenmore Dispenser Locks

You will be very glad to know I have an answer to your problem. I am guessing that your refrigerator was manufactured in 2002 between about March and November. This part does not really matter but I am giving you this as a history lesson. If I am correct Your model # starts with 253. and that means it was manufactured by Frigidaire for Sears. There was a glitch in the board that is in the panel you replaced that causes the problem you have described. You need to replace the board in the touch panel and your problem is gone. You will need to have the model number in order to order the part. The part will be available through Sears or other appliance parts dealers.

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Posted on Jan 25, 2008

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Kenmore refrigerator

1. Remove the switch cap and unsnap the two (2) tabs at the bottom of the front cover from the
housing first. Pull the bottom out and lift and the front cover from the housing. (Fig. 27)
2. Remove the two (2) hex-head screws securing the metal control panel cover to the dispenser
housing. This will also free the control bracket from the housing although it will remain tethered
to the freezer door by the wiring harness. (Fig. 28)
3. Disconnect the wiring harness connectors from the terminals
on the switches and light fixture in the control bracket.
Removing the Dispenser Assembly
1. Do the previous three procedures.
2. Remove the eight (8) hex-head screws securing
the dispenser housing to the freezer door. (Fig. 29)
3. Carefully pull the housing from the door.
4. Pull the water supply tube from the top of the dispenser housing.
5. Pull the wiring harness leads from the dispenser housing.
6. Disconnect the wiring harness connectors to the electric
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