Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

2 Answers

Kenmore Dispenser Locks

I just bought a house with a side by side Kenmore fridge. The front panel on the freezer side has four buttons (cubes, crushed, filter, and lock). The panel was cracked and two of the push puttons (plastic) were torn. I ordered and installed a new panel, plastic button cover, and water filter. Everything works, but every time I open and close the freezer door, the Lock lights up and nothing works until I press and hold the lock button for about three seconds...then everything is fine until I open and close the freezer door again.

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  • Anonymous Jul 11, 2008

    My Lock light eventually stayed on and I can't get it to shut off and therefore cannot dispense water or ice. Did the simple board fix your problem?

  • Anonymous Mar 29, 2014

    light comes on if I hold the switch with my hand. the switch wire seems to be loose. How do I open up the plastic switch cover without breaking it and adjust the wire enabling it to make contact when the door is opened

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2 Answers

There are two boards behind the panel. There is small and simple board that bolts onto the panel itself, then there is a motherboard that bolts onto the door. I'm assuming you are speaking of the simple board, in which case there isn't much to it. Do you know if there is a fix to the board itself? The board is a $50 part and I would hate to replace if it doesn't fix the problem.

Posted on Jan 28, 2008

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You will be very glad to know I have an answer to your problem. I am guessing that your refrigerator was manufactured in 2002 between about March and November. This part does not really matter but I am giving you this as a history lesson. If I am correct Your model # starts with 253. and that means it was manufactured by Frigidaire for Sears. There was a glitch in the board that is in the panel you replaced that causes the problem you have described. You need to replace the board in the touch panel and your problem is gone. You will need to have the model number in order to order the part. The part will be available through Sears or other appliance parts dealers.
supertechks

Please don't forget to rate me

Posted on Jan 25, 2008

  • Keith Smith Feb 14, 2008

    I am sorry that I did not receive a message from FixYa notifining me that you had posted another question. Yes it is the simple board (the customer interface board the customer uses to talk to the refrigerator).

    I can not take blame for free advice and that is not a cop out. I have in my service life run into this problem many many times and the simple board has always cured the failure. If you find you have a friend with the same basic model style you may ask to borrow their board to test. Chances are you will not find a friend with this one.

    I wish I could give you some kind of warranty but I would not steer you wrong on purpose and would not state the solution as strong if I had run into other causes for this problem.

    Please don't forget to rate me Either Good or Bad depending on what I deserve. I believe you will be able to rate me Good. supertechks

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1. Remove the switch cap and unsnap the two (2) tabs at the bottom of the front cover from the
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2. Remove the two (2) hex-head screws securing the metal control panel cover to the dispenser
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1. Do the previous three procedures.
2. Remove the eight (8) hex-head screws securing
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3. Carefully pull the housing from the door.
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6. Disconnect the wiring harness connectors to the electric
foil heater that should get you in there

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