Question about Sony Ericsson W850i Cellular Phone

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Some buttons on the keypad won't work

I bought this sony ericsson w850i for my son about a month ago. i bought it through the internet so have no shop to take it back to. Some of the keys on the keypad will not work including the down one. It has not been damaged or dropped. can anyone shed any light on this problem?

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  • lomeshaye Jan 14, 2008

    thanks for your help. Problem solved, i was looking for a number on the phone when the battery flashed low, after it had been charged for half an hour it was working!!! amazing

  • Destinee11 Feb 08, 2008

    My razor phone was on my desk and a cup leaked onto it. It turned itself off and wouldn't come back on. I tried to dry it out with a blow dryer but that didn't work. I left it over night. Now it will come on but none of the keys work, which is weird to me because when I hold down the end button it turns on, but nothing after that. Please help.

  • Anonymous Jul 10, 2008

    i have the same problem but only the 4,6,0 and left d pad key dont work i have to press ******* the fone any help



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I strongly recommend consulting the supplier, he/she is bound to know what to do, they may also give you a new handset!!, by the way may i comment on the good phone!!, but yeah, if they are unable to help, take it to a certified phone shop/dealer, they will know what to do!! BUT DO NOT mess around with it yourself!!, this could void your warranty and may definitely do more harm than good! is there any water damage, i have researched and found that this problem happens A LOT when there is water damage on the phone, check the moisture on the battery, there should be a moisture detector on the top of the phone, if this is pink, than it has been affected by water damage, ive also found someone who used SEUS to flash his phone, he said that the buttons were stuck and he had the same problem as you, when he flashed it he said that the phone had restored itself! i recommend trying it yourself BUT BEWARE that you can void your warranty if you do so!! but definitely contact the owner first!

hope this helps and keep ion touch!

Posted on Jan 09, 2008


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