Question about Sony Ericsson W850i Cellular Phone

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Some buttons on the keypad won't work

I bought this sony ericsson w850i for my son about a month ago. i bought it through the internet so have no shop to take it back to. Some of the keys on the keypad will not work including the down one. It has not been damaged or dropped. can anyone shed any light on this problem?

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Re: some buttons on the keypad won't work

I strongly recommend consulting the supplier, he/she is bound to know what to do, they may also give you a new handset!!, by the way may i comment on the good phone!!, but yeah, if they are unable to help, take it to a certified phone shop/dealer, they will know what to do!! BUT DO NOT mess around with it yourself!!, this could void your warranty and may definitely do more harm than good! is there any water damage, i have researched and found that this problem happens A LOT when there is water damage on the phone, check the moisture on the battery, there should be a moisture detector on the top of the phone, if this is pink, than it has been affected by water damage, ive also found someone who used SEUS to flash his phone, he said that the buttons were stuck and he had the same problem as you, when he flashed it he said that the phone had restored itself! i recommend trying it yourself BUT BEWARE that you can void your warranty if you do so!! but definitely contact the owner first!

hope this helps and keep ion touch!

Posted on Jan 09, 2008

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Sony Ericsson W850i phone has white screen

its not abt software its abt some display prob....
main fault u get in dis phone s display bec d softwares r quite good 1s ...
so recomand u 2 get checked ur phone wit a display prob

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2. remove battery cover and battery. You will see two "star" drive screws at the bottom of the phone.
3. remove these two screws.
4. working from the memory card slot gently prise the cover away from the main body of the phone.
5. The key pad is now easily accessible from the front of the phone and can now be easily removed.

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I am having the same problem with my w850i, poweres up but nothing more than a blank screen? Any suggestions?

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In same condition i have same handset ,,,,,,,,,,,,, I flash it........ with Cruiser............. Means i completely remove its software and then install its software again........ then it's ok......... after some days it create the same prob then i change its keypad plate (upper keypad plate) in which display is connected 100% solution ..............

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