Question about Dell 962 Photo All-In-One InkJet Printer

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My printer says printing alignment and prints out a page, then says alignment problem remove tape from cartridge or look in troubeshooting guide

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For alignment complete you need both print cartridges printing all colors.If you have empty cartridge or clogged cartridge alignment will not complete.Look which color missing and replace cartridge.

Posted on Nov 16, 2009

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If your cartridge is clooged what can i do to fix it

Posted on Dec 12, 2009

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2 Answers

Unable to print or delete a document


  • 1

    Remove the cartridges from the F380 printer.

  • 2

    Position the cartridges so they are right side up and the gold leads are facing you.

  • 3

    Place a small piece of tape over the gold contact in the top left corner of each cartridge.

  • 4

    Place the cartridge back in the F380 printer. The printer automatically prints an alignment page.

  • 5

    Remove the cartridges. Place a piece of tape over the gold contact in the top right corner of each cartridge.

  • 6

    Place the cartridges back into the F380 printer. The F380 prints another alignment page.

  • 7

    Remove the cartridges from the printer. Remove both pieces of tape from each cartridge.

  • 8

    Insert the cartridges into the F380 printer. The printer prints a cartridge alignment page. Each cartridge is now recognized as a full ink cartridge.

  • Jun 16, 2011 | HP DeskJet F380 All-In-One Printer

    2 Answers

    Even with a new cartridge inserted, the printer does not print properly. The printer does not indicate that a new cartridge is needed. How do I clean the printer head? It is a HP Photosmart C3180 al in...


    Step one: Complete the alignment process If you have already installed new print cartridges, follow these steps to complete the alignment process.
    1. After installing a new print cartridge, wait at least 20 seconds for the print cartridge alignment process to start.
    2. Wait for the print cartridge alignment process to fully complete.
    3. Make sure that the alignment page has printed on plain, white paper that has no other printing on it. If you need to create a new alignment page, load the tray with letter or A4 unused plain white paper and turn the product off and on again to create the page.
    If an alignment page does not print when the product is turned on or off, the issue is resolved. If an alignment page continues to print when the product is turned on or off, you should replace the cartridges with new HP cartridges. Continue to Step two: Remove the print cartridges. Step two: Remove the print cartridges Follow the steps below to remove the cartridges. NOTE: When you remove and install the same print cartridge, the unit will not align the print cartridge as the unit remembers the alignment values for that print cartridge.
    1. Press the Power button to turn the product on. The Power button is lit when the unit is on. Figure 1: Power button lit c01336350.gif
    2. Make sure that the paper tray is down, and letter or A4 unused plain white paper is loaded in the paper tray.
    3. Lower the access door until it stops. Make sure that the print carriage moves to the right side. Figure 2: Lower the access door c01336351.gif
    4. Wait until the print carriage is idle and silent, and then using your thumb, lightly press down on a print cartridge to release it. Figure 3: Print carriage c01336352.gif
      • If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.
      • If replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.
      Figure 4: Proper position of the print cartridges c01336353.gif 1 - Tri-color print cartridge 2 - Black or Photo print cartridge
    5. Pull the print cartridge toward you and out of its slot.
    Step three: Install the new print cartridge
    1. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. Figure 5: Remove the tape c00312625.gif 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.c00312564.gif
    2. Slide the new print cartridge forward into the empty slot. Then gently push on the upper part of the print cartridge forward until it clicks into the socket.
      • If you are installing the tri-color print cartridge, slide it into the left slot.
      • If you are installing a black or photo print cartridge, slide it into the right slot.
      Figure 6: Print cartridge locations c00652788.gif 1 - Print cartridge slot for the tri-color print cartridge 2 - Print cartridge slot for the black and photo print cartridges
    3. Close the print cartridge access door. Figure 7: Closing the print cartridge door c00652789.gif
    4. If you installed a new print cartridge, the print cartridge alignment process starts after about 20 seconds.
    5. The unit aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.
    If you have completed all the steps listed above and are still experiencing a problem, service the product. Cause The product aligns the print cartridges every time at cartridge installation or replacement to ensure the highest-quality prints. The alignment page continues to print when the product is turned on or off, or when a print job is started, for any of the reasons below.
    • The automatic alignment process is not complete.
    • The ink cartridges are not properly installed.
    • One of the ink cartridges is defective.
    • One of the ink cartridges is low or out of ink. Black and all three colors must be available.
    • Protective tape on a new ink cartridge has not been removed.
    • Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
    • Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
    • The product needs to be serviced.

    Aug 28, 2008 | HP Office Equipment & Supplies

    1 Answer

    How do I change the ink in hp officejet 5510


    Replacing the print cartridges
    1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access doorc00034766.jpg
    2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridgec00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
    3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tapec00034768.jpg
    4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridgec00034769.jpg
    5. Close the print-carriage access door.
    Back to top Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
    1. When the message displays, press OK . The HP Officejet will print an alignment page.
    2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
    3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .

    Feb 08, 2011 | HP Officejet 5510 All-In-One Thermal...

    2 Answers

    How to refill hp deskjet 1560 black cartidge


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    Nov 09, 2010 | Office Equipment & Supplies

    1 Answer

    Colors are blurred and printing offline. colors arent showing up. all toners are new. reset the default setting, and aligned but still doing same thing


    hello , I may try doing a printer reconfiguration page or page alignment again.

    working properly. Press ✔. Press 􀀙 until INFORMATION is highlighted.
    Press ✔. Press 􀀙 until PRINT CONFIGURATION is highlighted. Press ✔ to
    print the page. If the configuration page does not print, consult the CD User Guide for more info on task.

    hope this solves it. if not,

    you may try this :

    Incorrect shade

    The sealing tape has not been removed from
    the print cartridge.

    Remove the sealing tape from the print
    cartridge for the color that is missing. See
    Changing print cartridges.

    Inconsistent colors after installing a print cartridge

    The sealing tape has not been removed from
    the print cartridge.
    Remove the sealing tape from the print
    cartridge for the color that is missing. See
    Changing print cartridges.

    Another print cartridge may be low. Check the supplies gauge on the control panel
    or print a supplies status page. See Printer
    information pages.

    Print cartridges may be improperly installed. Verify that each print cartridge is installed properly

    please give use more info to the problem if it still persists and we can try and pinpoint further

    Mar 27, 2010 | HP LaserJet 4600dn Color Printer

    1 Answer

    How do I align ink jets?


    Microsoft Windows 95/98/Me:
    (Applies to all printers)

    1. Click Start, Programs, Lexmark Series.
    2. Click Lexmark Control Panel.
    3. Click Print Cartridge installation.
    4. Depending on which cartridges you are using and which printer model you have, select Install Color Cartridge or Install Black Cartridge or Install Photo Cartridge.
    5. Carefully remove the tape covering the printhead of the print cartridge. Important: Be sure to remove all of the tape. Do not touch the copper area on the back of the cartridge.
    6. Insert the print cartridge into the print cartridge carrier.
    7. Push the cartridge back until it clicks into place.

      • If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat step 7.

    8. Click the appropriate Cartridge Installed option in the printer software.

      • If you choose to install a new print cartridge, you will be prompted to align your print cartridges. The printer will print a page with a bi-directional alignment pattern. Follow these steps to align the cartridges:

        1. On the printed test page, locate the number under the Bi-directional Alignment pattern that comes closest to forming a straight line.
        2. Enter the number as the Bi-directional Alignment setting in the Alignment Cartridge screen.
        3. Click OK.

    9. Close the front cover of the printer.

    Nov 13, 2009 | Lexmark JetPrinter Z11 InkJet Color...

    1 Answer

    Test page printing at the time of printer powered on



    s.gif Solution minimtop.gif The product aligns the print cartridges every time that print cartridges are installed or replaced to ensure the highest-quality prints. The alignment page will continue to print every time that the product is turned on or off until the alignment process is completed. NOTE: If you remove and install the same print cartridge, the unit will NOT align the print cartridges. The unit remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges. Follow the steps below, in the order presented, to correctly complete a print cartridge alignment. s.gif Step one: Remove the print cartridges minimtop.gif
    1. If the On/Resume button is not lit, press the On/Resume button to turn the product on. Figure 1: Press the On/Resume button to turn the product on c00316907.gif
    2. Make sure the paper tray is down and there is letter or A4 unused plain white paper loaded in the paper tray.
    3. Lower the access door until it stops. Figure 2: Lower the access door c00316908.gif Make sure the print carriage moves to the center. Figure 3: Print carriage in the center of the printer c00316909.gif
    4. Wait until the print carriage is idle and silent, and then, using your thumb, lightly press down on a print cartridge to release it. Figure 4: The print carriage c00316910.gif
      • If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.
      • If replacing the black print cartridge, remove the print cartridge from the slot on the right.
      Figure 5: The print cartridges in the proper position c00316912.gif 1 - Tri-color print cartridge 2 - Black print cartridge
    5. Pull the print cartridge toward you out of its slot.
    s.gif Step two: Install the new print cartridge minimtop.gif
    1. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. Figure 6: Remove the tape c00312625.gif 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.c00312564.gif
    2. Slide the new print cartridge forward at a slight upward angle into the empty slot. Using your index finger, push the print cartridge forward until it clicks into place. Figure 7: Insert the print cartridge c00316911.gif
    3. Close the access door.
    s.gif Step three: Align the print cartridges minimtop.gif If you are installing a new print cartridge, the product begins to print a print cartridge alignment sheet. This may take a few minutes.
    1. Lift the lid of the product.
    2. Place the top of alignment page face down in the left front corner of the glass. Figure 8: Place the alignment page face down c00316913.gif
    3. Close the lid.
    4. Press the Scan button.
    5. The On/Resume light will blink during the alignment process.
    6. After the On/Resume light stops blinking, alignment is complete.

    Feb 26, 2009 | HP PSC 1410 All-In-One InkJet Printer

    1 Answer

    How to change lexmark Cartridge


    1. Click Start, Programs, Lexmark Series.
    2. Click Lexmark Control Panel.
    3. Click Print Cartridge installation.
    4. Depending on which cartridges you are using and which printer model you have, select Install Color Cartridge or Install Black Cartridge or Install Photo Cartridge.
    5. Carefully remove the tape covering the printhead of the print cartridge. Important: Be sure to remove all of the tape. Do not touch the copper area on the back of the cartridge.
    6. Insert the print cartridge into the print cartridge carrier.
    7. Push the cartridge back until it clicks into place.
      • If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat step 7.
    8. Click the appropriate Cartridge Installed option in the printer software.
      • If you choose to install a new print cartridge, you will be prompted to align your print cartridges. The printer will print a page with a bi-directional alignment pattern. Follow these steps to align the cartridges:
        1. On the printed test page, locate the number under the Bi-directional Alignment pattern that comes closest to forming a straight line.
        2. Enter the number as the Bi-directional Alignment setting in the Alignment Cartridge screen.
        3. Click OK.
    9. Close the front cover of the printer.

    Dec 09, 2008 | Lexmark X1150 All-In-One InkJet Printer

    1 Answer

    How do you change an ink cartridge on a HP officejet 5510 printer?


    Replacing the print cartridges
    1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access door c00034766.jpg
    2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridge c00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
    3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tape c00034768.jpg
    4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridge c00034769.jpg
    5. Close the print-carriage access door.
    Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
    1. When the message displays, press OK . The HP Officejet will print an alignment page.
    2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
    3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .

    Aug 11, 2008 | Office Equipment & Supplies

    1 Answer

    HP PSC 1300 All in one Printer


    Replacing the print cartridgesgtabtop.gif
    1. Turn on the HP PSC and lower the print-carriage access door.
      The print carriage will move into the access area. Figure 1: Opening the print-carriage access door
      c00034850.jpg
    2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot.
        NOTE: The black cartridge is on the right side of the print carriage.
      Figure 2: Removing the print cartridge
      c00034851.jpg
        NOTE: It is normal to see ink buildup in the print cartridge slots.

    3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab.
        CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles.
      Figure 3: Removing the plastic tape
      c00034852.jpg
    4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place.
        CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle.
      Figure 4: Inserting the print cartridge
      c00034853.jpg
    5. Close the print-carriage access door.


    Using a photo print cartridgegtabtop.gif To use the photo print cartridge, remove the black print cartridge and insert the photo print cartridge in its place.
    The photo print cartridge can be purchased separately and will optimize the quality of printed photos.
    With the tri-color print cartridge and photo print cartridge installed, you have a six-ink system, which provides enhanced quality photos. For printing regular text documents, use the black print cartridge.
    Use a print cartridge protector to keep either print cartridge secure when it is not being used. Figure 5: Storing the print cartridge
    c00034854.jpg 1 - Inserting the print cartridge
    2 - Removing the print cartridge

    Aligning the print cartridgesgtabtop.gif After installing or replacing a print cartridge, the HP PSC will automatically print a cartridge alignment page.
    1. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
    2. Press Scan .
      The HP PSC will align the print cartridges. During the alignment the button LED will blink until the alignment is complete.

    Aug 04, 2008 | HP PSC 1350 All-In-One Thermal Printer

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