Question about Kodak EasyShare M863 Digital Camera

1 Answer

I have a sony s730. i dropped it and i think the lens is off track.it opens and closes part way and not focusing

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 11,967 Answers

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Nov 16, 2009

Testimonial: "Answered question quick and very knowledgeable. Thanks"

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Lens will not retract? power will not go on. new batteries...


Hi there its happens when the lens not ready for work. Some how its not able to stable his focus method. That's why its happens. There is a chances of lens guide pin disturbed or damaged & thats why continues failure. Its mean he inform you there is a system error. So please visit the service center for repair that. Its a very common & repairable problem. Thank


2a0eb64.jpg

Apr 11, 2010 | Sony Cyber-shot DSC-S730 Digital Camera

1 Answer

S220 Coolpix has a lens error problem, turn camera on tries to focus (Lens moves in and out making a weird noise) but comes up with a lens error problem


Did it drop? sounds like the motor is trying to move the lens as you need, but the lens has come out of its tracking. If there is no outside damage and you still have warranty left, you should get it replaced, otherwise it means opening it to place the lens back on its tracking, but this can be tricky.

Jan 05, 2010 | Nikon Coolpix S220 - Aqua Green 2.5" LCD...

1 Answer

The Lens is stuck in the out position and wont re-track back in.


The lens has probably got something in the retraction mechanism that is stopping it retracting. This can be something as simple as sand or grit or as a result of a drop or knock. In most cases the camera will need to be stripped apart to remove the lens assy before it can be repaired. This is best left to a professional camera repair shop.

Dec 21, 2009 | Samsung Digimax S730 Digital Camera

1 Answer

Focus problem olympus fe 34o


Not focusing at every distance - close to far ?? That seems like a lens problem to me and how the lens is focused, once its fully extended, varies between camera brands. .
Have you dropped this camera or knocked the lens when it has been open ?? Or have you dropped it at the beach and got sand or grit in the lens ??. If it is a lens problem it will have to go back to the service agent for repairs - ther is nothing you can adjust inside unless you are a camera technician

Nov 07, 2009 | Olympus FE-340 Digital Camera

1 Answer

The camera was dropped with the lens open. Now it


Bad news - there is no DIY fix for lens damage. The drop likely damaged the lens tube (housing) or jarred the zoom mechanism off of its track. If you attempt to fix it yourself you are likely to worsen the damage, so the camera will need professional repair.

Oct 19, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

2 Answers

My 50 mm 1.4 won't focus on closer objects only far away now after my mom dropped my camera. What can be done? Is it most likely broken?


yes thats a fair bet,,, it could only be the lens that took the brunt of the smack it had and its now jamming when you try to focus up on close ups,,,
try a difrent 50mm lens on it and find out if im right

Oct 17, 2009 | Canon Normal EF 50mm f/1.4 USM Autofocus...

1 Answer

The lens kit of my Sony DSLR A200 produces noise


If it's in continuous auto-focus and doing it, then it is just not locking on to one thing and jumping back and forth between two objects that are very close together in distance and it is normal. It should stop in manual, single shot or single point auto-focus. Sony uses Nikon auto-focus technology and my D-300 with a 70-200mmf2.8 will do it if I turn the auto-focus tracking time(lock-on) all the way down with the auto-focus in full auto.

Sep 29, 2009 | Sony Alpha DSLR-A200K Digital Camera

2 Answers

I DROPPED MY SONY CYBER-SHOT DSC-S730 WITH THE LENS OUT AND NOW IT WONT GO IN..


Lens mechanism is broken due to dropped. You need to replace lens assembly. If you know how to apart camera and replace lens assembly then let me know to guide you. Or take camera to local repair shop for fix.

Jan 09, 2009 | Sony Cyber-Shot DSC-S90 Digital Camera

1 Answer

Auto focus quit working


Did it get dropped when the camera was open? If so it could have made the lens pop out more on one side. I'm not sure how to really explain it. When you open the camera, the thing that comes out might be off track I guess you could say. What setting are you using it on?

Dec 21, 2008 | Samsung Digimax S730 Digital Camera

Not finding what you are looking for?
Kodak EasyShare M863 Digital Camera Logo

45 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kodak Cameras Experts

kakima

Level 3 Expert

102366 Answers

Tony

Level 3 Expert

2600 Answers

Greg Cann
Greg Cann

Level 3 Expert

1114 Answers

Are you a Kodak Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...