Question about A4tech PK-635 Webcam

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No pictures no mic

No pictures no mic

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Disconnect webcam
Uninstall current webcam software
Restart computer
Download latest software from here

http://www.a4tech.com/ennew/support.asp

Posted on Nov 16, 2009

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Posted on Jan 02, 2017

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I get a picture from my web cam but what setting do I change or look at to get sound?


You may not have your webcam mic set as default
I have a laptop with mic and webcam with mic so I have to tell the computer what mic it needs to be looking for
I have Vista

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

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1 Answer

The sound wont work at the same time with picture


You may be using a laptop with a mic as well as having a webcam with a mic.
Try setting the webcam mic as default.
Vista
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

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Logitech 120 Headset


I am not sure how you know that your computer does not recognize your mic, but you can try to check your volume control settings and make sure you have your mic unmuted and at good levels.

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Logitech PC Headseat


Hi again,

To your new concern:
  • pls verify that in "Sound, video and game controllers" in the Device Manager, there are no yellow or red marks;
  • check that all the drivers are installed;
  • thereafter, double click on the speaker icon in the System Tray.
  • on the new Speaker window, click on Options, Properties, Playback, check "Microphone", OK, uncheck "Mute" and slide the control up to desired mic level;
  • click again on Options, Properties, Recording, check "Microphone", OK, uncheck "Mute" and slide the control up to desired mic level.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

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Do you have a microphone plugged in? If so then see the picture attached for how to get the sound settings menu.4c9e35b.jpg

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