Question about Toshiba QOSMIO F15-AV201 Notebook

1 Answer

My computer is windows vista, and it wont read discs. We looked into System-Device Manager-+Dvd/Cd-Rom Drivers and found that the drive had a Yellow triangle with an explanation mark in it over the picture of the driver. I tryed putting game discs in, it wouldnt read those, it wouldnt read blank discs and it wouldnt even read Song discs. I dont know whats happened to it but it says this in its properties : *Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)* What happened & How can it be fixed?

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  • jazrox Nov 15, 2009

    Woops, My computer is a Toshiba QOSMIO, it looks alot different from the one in the picture !

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Go to this link and click fix it, should sort the problem

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
let me know if you need further help

Posted on Nov 16, 2009

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Posted on Jan 02, 2017

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It won't read my master


if you mean it wont read your cd/dvd drive
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark? ! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps you

Aug 27, 2011 | Xerox D105 Disc CD DVD Duplicator Burner

1 Answer

I just got a refurbish computer with windows xp pro sp2 and installed my drive and set it master. never had any problems with it before and never had problems with the disc that i use(memorex) it will...


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark? ! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps you
if this fails to fix the problem
you might have got a bad batch of cd/dvd's or

Aug 25, 2011 | Samsung SHS222L DVD+R Burner

1 Answer

Wont read disc


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps
or it might be problem with the lens

Jul 26, 2011 | Acer (KV.16X04.007) DVD Drive

1 Answer

I have a lg gh22ns50 internal drive.when i insert a cd it works perfectly but when i insert a dvd my dvd-ram drive turns into cd drive.opening it it says insert the disc.pls help


that seems odd if it reads cd's it should read dvd's

Click start control panel administrive tools computer management device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area
If this does not fix the problem you might try:
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps:

Jul 11, 2011 | LG GH22NS50 22X DVDRW SATA Drive OEM...

1 Answer

Why my dvd-rom can't read a gold disc?


are these the only disks your dvd-rom drive wont read? they might be a bad/faulty batch Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps

Jul 05, 2011 | Computers & Internet

1 Answer

My dvd rewriteable drive does not read cd discs but only dvds, and it does not burn neither dvd or cd even though i have the proper burning tool.


what sort of burning software are you using it might be because you have not selected to burn data or an iso

http://www.majorgeeks.com/BurnAware_Free_d5839.html
BurnAware Free is one of the most popular free CD, DVD, Blu-ray Disc burning software available for Windows.
Using this program you can easily create and burn Audio and MP3 CD, Data and DVD-Video disc, ISO and Cue Image,
erase or format rewritable disc, copy your CD or DVD to ISO image

that seems strange if it reads dvd's it should read cd's

Click start control panel administrive tools computer management device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area
If this does not fix the problem you might try
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps

Jun 20, 2011 | Toshiba Computers & Internet

1 Answer

My dvd drives can read cd but cannot read dvd disc


that seems strange if it reads cd's it should read dvd's

Click start control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area
If this does not fix the problem you might try
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps

Jun 15, 2011 | LG Computers & Internet

1 Answer

My LG dvd multirewritter is reading dvd's but not cd's ..why?


thats odd usually if it wont read cd's it wont read dvd's and vie versa

Click start control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area
If this does not fix the problem you might try
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps

Jun 14, 2011 | Computers & Internet

3 Answers

DVD works but not regular CD ROM


try frimware update for it from site ok pioneer.com ok

Feb 07, 2008 | Pioneer DVR-110D DVD RW Dual Layer Burner

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