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Hi there. I have an older Laptop from Compaq a 1700T (Model Number 17XL3)which works fine but there is a problem with parts of the surfaces inside and out. This Laptop has a middle part outside which is made of a kind of rubber also inside the hand-resting area under the keyboard is made of this material. Now this material is pretty sticky and I have my fingers and shirts full of this black rubber material. As I think this is a bad production problem I was thinking that there was propably a recall or something from the manufacturer to solve this problem. Do you know about this problem and what does the manufacturer offered for solutions? Thanks in advance, Peter

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I am aware of such issues with some of the much older laptops. The color protector that they used was easy to rub off. The purpose was to protect, but I am sure they did not anticipate someone having their computer this long. At any rate, Compaq has been absorbed by HP and all recalls and eqiupment over 4 yrs old are no longer accepted for support or under warranty.

Posted on Nov 16, 2009

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That thing is a dinosaur, BUY A NEW ONE lol other than that i'd jus try cleaning the surface... maybe a cotton ball damp with rubbing alcohol???

Posted on Nov 15, 2009


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i thing the power supply for the PROCESSER fan may diconnected>better contact ur vendor and u can find the cust care no on the laptop itself>rate me solved if its help full and do not try to open it with out any tech assistance

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