Question about Rival 38601 Smart Pot 6-Quart

1 Answer

Regarding a CrockPot (the brand name) - hinge broke off

Regarding a CrockPot (brand name) purchased about a year ago at Bed, Bath and Beyond. The small plastic edges of hinged lid where screws were attached apparently weakend over time and broke off today one of the times I raised the lid to stir the soup. Two pieces of plastic fell into the soup, as did the the two screws. This is trouble waiting to happen. Any other complaints or lawsuits about this issue. Thanks for any information.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 4 Answers

There is another pots on this topic where someone posted Jarden's phone number...you can probalby also get it on www.crockpot.com

I called on mine (same purchase place and time but they did not ask). they are sending me a new lid for free. mine broke months ago but i have just used it very carefully prying open the lid.

it does sound like there is a problem but at least they are providing a free replacemnet.

Posted on Nov 17, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Stoneware for Rival Crockpot


Check with a local appliance parts supplier. They may have an equivalent part.

Apr 28, 2016 | Rival SCVPE503-SS 5-Quart Slow Cooker

1 Answer

Plugged in wont go on. Fairly new. Maybe year old probably from bed bath and beyond. Help


Check for power at outlet. Then check for power at heating coil. If there and still not working the heating element is gone.

May 28, 2015 | Hamilton Beach 33966 6-Quart Slow Cooker

1 Answer

I need a replacement knob for my 3-unit GE crockpot. P/N Walmart 898680. Purchased approximately 3 years ago. Pots sit side-by-side, not end-to-end. The knob is the temperature control knob for the middle...


If you have an appliance parts store nearby, take the old knob or the crockpot to them to see if they have one. Our appliance parts store is called "A1 Appliance" Look in your yellow pages or check with friends. Best of luck

Oct 06, 2013 | GE Crock Pots & Slow Cookers

1 Answer

The hinge on the lid to my black oval crockpot broke off; the whole thing has been rendered basically useless


The lid hinge is only a convenience thing. Most crock pots don't have hinges. So, unless the hinge affects the functioning of the pot, It is really not rendered useless. If you don't want to buy a new one or can't find a replacement hinge then simply clean up the break so it doesn't interfere with place the cover on. Good luck

Aug 21, 2009 | Crock Pots & Slow Cookers

2 Answers

Need plastic handle on Rival Crockpot lid.


easy fix go down to your hardware store and buy a big wooden knob (like you would put on a cabnet to open it) it will even come with its own screw for .99 ! . you will have to snap off with a plyers and a screwdriver whats left of the old knob from the lid . but this fix works great and looks good too !

Mar 25, 2009 | Rival 5070 7-Quart

1 Answer

Need plastic handle on Rival Crockpot lid.


For what it's worth, when the handle on my mother-in-law's crockpot broke, I went to Home Depot and bought a cheap wooden drawer knob (about $1 as I recall). I put a plastic washer between the knob and the glass and another under the screw head from the bottom (to prevent cracking the lid), tightened the screw and good as new.

Feb 20, 2009 | Rival 38601 Smart Pot 6-Quart

1 Answer

Crockpot manual


I buy thi crockpot 3 years ago, never use losta manual plese help bessy alvarado from california
moms_11@yahoo.com

Oct 31, 2008 | Ultrex 2-in-1 (9qt) 8-Quart

3 Answers

Need plastic handle on Rival Crockpot lid.


I am Jo Anne Gomez who posted original problem and thought the problem was resolved with husband putting on a knob he found at the hardware store. Just wanted to let you all know that the handle we thought would solve the problem DID NOT....after he replaced the knob and we did another roast in it the lid totally shattered after we'd cooked another roast (luckily the glass did not get into the food), however, this is just a BAD PROBLEM and these lids should ALL be recalled. I have seen, just recently, the exact same crock pot and lid being sold for much less. I think that these crock pots should not even be sold but taken off the market to prevent lawsuits or horrible problems. Just wanted to let you know our solution did not work and Rival was not helpful at all.

Jun 23, 2008 | Rival 38601 Smart Pot 6-Quart

Not finding what you are looking for?
Rival 38601 Smart Pot 6-Quart Logo

167 people viewed this question

Ask a Question

Usually answered in minutes!

Top Rival Crock Pots & Slow Cookers Experts

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1667 Answers

charles

Level 2 Expert

97 Answers

Irene Tulloch

Level 2 Expert

458 Answers

Are you a Rival Crock Pot and Slow Cooker Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...