Question about Rival 38601 Smart Pot 6-Quart
Regarding a CrockPot (brand name) purchased about a year ago at Bed, Bath and Beyond. The small plastic edges of hinged lid where screws were attached apparently weakend over time and broke off today one of the times I raised the lid to stir the soup. Two pieces of plastic fell into the soup, as did the the two screws. This is trouble waiting to happen. Any other complaints or lawsuits about this issue. Thanks for any information.
There is another pots on this topic where someone posted Jarden's phone number...you can probalby also get it on www.crockpot.com
I called on mine (same purchase place and time but they did not ask). they are sending me a new lid for free. mine broke months ago but i have just used it very carefully prying open the lid.
it does sound like there is a problem but at least they are providing a free replacemnet.
Posted on Nov 17, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 28, 2016 | CorningWare Crock Pots & Slow Cookers
May 28, 2015 | Hamilton Beach 33966 6-Quart Slow Cooker
Oct 06, 2013 | GE Crock Pots & Slow Cookers
Aug 21, 2009 | Crock Pots & Slow Cookers
Mar 25, 2009 | Rival 5070 7-Quart
Feb 20, 2009 | Rival 38601 Smart Pot 6-Quart
Jun 23, 2008 | Rival 38601 Smart Pot 6-Quart
Oct 24, 2007 | Rival 38651-C 6-Quart
167 people viewed this question
Usually answered in minutes!