Question about Palm Treo 755p Smartphone

3 Answers

I purchased a palm treo 755p from e bay that was flashed and metro pc ready. The person selling it to me had it flashed in Florida and used it in Florida on the metro pcs network there.. I called in to metro to have it connected here (Calif.) but was told it could not be done. I then called the person that sold it to me and was then told the ESN # was changed to a Moto Razor and I could find saved on the phone (which i did) and for me to use that #. He told me not to use the numbers on the back of the phone. He told me when i call in and give the new ESN # to metro that they would think it was a Razor and there wouldn't be any problem on getting it connected .OK here is my problem. I did as i was told, but when the person from metro was geting me connected and told me to click on OPTIONS I was lost. What he was asking me to click on was different than that was on my phone . So here I am with a phone I cannot use .Can you tell me step by step what i am suppose to click on when told so i can get my phone on the metro pcs network here in Calif. Thank you, Drew

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  • drewskie_211 Nov 16, 2009

    I purchased a palm treo 755p from e bay that was flashed and metro pcs ready. The person selling it to me had it flashed in Florida and used it in Florida on the metro pcs network there.. I called in to metro to have it connected here (Calif.) but was told it could not be done. I then called the person that sold it to me and was then told the ESN # was changed to a Moto Razor and I could find the number saved on the phone (which i did) and for me to use that #. He told me not to use the numbers on the back of the phone. He told me when i call in and give the new ESN # to metro that they would think it was a Razor and there wouldn't be any problem on getting it connected .OK here is my problem. I did as i was told, everything was going good the new ESN # worked but when the person from metro helping me told me to click on OPTIONS I was lost. What he was asking me to click on was different than that was on my phone under options .Can you tell me step by step what i am suppose to click on when i am told to clk on options so i can get my phone on the metro pcs network here in Calif. Thank you, Drew

  • drewskie_211 Nov 17, 2009

    Could someone please help . I need an expert who is knowledgeable enough to answer the question I posted correctly. I am sure there is someone that knows the answer or knows someone who does .
    Please don't waste your time responding if you are unable to give me a direct answer to my question.Anything other than that will be a waste of your time and mine . Please contact me if you have any question. Thank you, Drew

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Changing an ESN means the phone is stolen... and he knew someone at the company (or even worked for ) that did it.
ESNs are like social security numbers - only one phone should have it.
Its called an Enhanced Security Number for a reason.
Your best bet is to take it in to Metro PCS and explain the situation to them.

Thanks

Posted on Nov 17, 2009

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Please read the below i stronly feel you have fell victume to a scam. in a process called cloning. trying to change the esn # to the a diffrent #, espically if its a phone esn # he has given you. Then basically what this guy is doing is making it where every time u get a text, a call, ect you can get it on his phone also, and read anything you get as well send text pretending to be you.

if you bought this over paypal id ask the guy for your money back, and see if you can send the phone back, or simply report it to paypal. but more information is below.


Definition:
An electronic serial number (ESN) is theunique identification number embedded or inscribed on the microchip ina wireless phone by the manufacturer. Each time a call is placed, theESN is automatically transmitted to the base station so the wirelesscarrier's mobile switching office can check the call's validity. TheESN cannot easily be altered in the field. The ESN differs from themobile identification number (MIN), which is the wireless carrier'sidentifier for a phone in the network. MINs and ESNs can beelectronically checked to help prevent fraud.

A Word About Fraud Source: FCC
Cellular fraud is defined as the unauthorized use, tampering, ormanipulation of a cellular phone or service. Cellular industryestimates indicate that carriers lose more than $150 million per yearto cellular fraud, with the principal cause being subscription fraud.Subscriber fraud occurs when a subscriber signs up for service withfraudulently obtained customer information or false identification.


In the past, cloning of cellular phones was a major concern. A clonedcellular telephone is one that has been reprogrammed to transmit theelectronic serial number (ESN) and telephone number (MIN) belonging toanother (legitimate) cellular telephone. Unscrupulous persons obtainvalid ESN/MIN combinations by illegally monitoring the transmissionsfrom the cellular telephones of legitimate subscribers. Each cellulartelephone is supposed to have a unique factory-set ESN. After cloning,however, because both cellular telephones then have the same ESN/MINcombination, cellular systems cannot distinguish the cloned cellulartelephone from the legitimate one.



In an Order, the commission adopted a rule (22.919) requiring that allcellular telephones for which type acceptance is sought after January1, 1995, must be designed such that the factory-set ESN can not bereprogrammed. At the same time, the commission stated that it considersany knowing use of cellular telephone with an altered ESN to be aviolation of the Communications Act (Section 301) and alteration of the ESN in a cellular telephone to be assisting in such violation. The Wireless Telephone Protection Act(Public Law 105-172) was signed into law on April 24, 1998, expandingthe prior law to criminalize the use, possession, manufacture or saleof cloning hardware or software.
The cellular equipment manufacturing industry has deployedauthentication systems that have proven to be a very effectivecountermeasure to cloning. Authentication supplements the use of theESN and MIN with a changing encrypted code that can not be obtained byoff-the-air monitoring.

sorry to inform this to you.
please rate me, and mark this as fixya if it has been helpful to you.



Posted on Nov 16, 2009

  • Norman
    Norman Nov 17, 2009

    again i will post this,

    In short trying to change the esn number ona phone or using one is ILLEGAL,

    as well, id be very cautious about using a ENS # that is from an other phone.

    Listen very carefully, the person that has that ENS # will get every
    signle text, every single phone call, that you get on your phone.


    im telling you this for your protection.


    The law below:


    In an Order, the commission adopted a rule (22.919) requiring that
    allcellular telephones for which type acceptance is sought after
    January1, 1995, must be designed such that the factory-set ESN can not
    bereprogrammed. At the same time, the commission stated that it
    considersany knowing use of cellular telephone with an altered ESN to
    be aviolation of the Communications Act (Section 301) and
    alteration of the ESN in a cellular telephone to be assisting in such
    violation. The Wireless Telephone Protection Act(Public
    Law 105-172) was signed into law on April 24, 1998, expandingthe prior
    law to criminalize the use, possession, manufacture or saleof cloning
    hardware or software.
    The cellular equipment manufacturing
    industry has deployedauthentication systems that have proven to be a
    very effectivecountermeasure to cloning. Authentication supplements the
    use of theESN and MIN with a changing encrypted code that can not be
    obtained byoff-the-air monitoring.






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  • Palm Master
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So the person on the phone started to give you instructions for a Razor phone.

Have you tried contacting the seller again, as this is not something that everyone does to their phones, I think you should call him and ask him for instructions on what to do when you get told to this and that.

As he has already gone through the process and knows what needs to be done.

Posted on Nov 16, 2009

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