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Everytime i try to use my phone it says invalide protocal state

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I get the message Uncaught exception: DSSMA: invalid state (5):10060 everytime I try to get my messages


Hi, When the BlackBerry smartphone user attempts to access or open the messages folder from the Home screen, the Uncaught Exception: DSSMA Invalid state error message is displayed. To resolve this error, you need to perform a hard reset of the BlackBerry smartphone. If you face the same error even after performing a hard reset of the BlackBerry smartphone, you need to complete the following steps: 1. Back up the BlackBerry smartphone using BlackBerry Desktop Manager. Erase all data and applications from the BlackBerry smartphone. Restore the backup of the BlackBerry smartphone using BlackBerry Desktop Manager. Hope I helped you. Thank you for using ' Fixya ' and have a nice day!!

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Try to change the SIM card and see what happens. If the problem appears only with one card, you may ask your carrier company to change it.

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Try cleaning battery contacts with a pencil rubber. It worked out for me

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