Question about Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive

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Our 2002 Gateway computer will not recognize a USB

Our 2002 Gateway computer USB 1.1 will not recognize a USB 2.0 WD External Hard Drive. WD Tech support advised to go to Gateway to dowload "usbstor.inf" Cannot locate "usbstor.inf" on Gateway site. Gateway said to download file name "7512194". I did and that does not help. The device is seeking an .inf file.

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Go to the following website listed below and download the file you need. It needs to be placed in the C:Windowsinf directory (not in any folder).

http://www.infdump.com/download-inf-file

Posted on Nov 15, 2009

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