Question about Asko 24 in. D3250 Built-in Dishwasher

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D 3250 asko dishwashers - 2, both not working.

I have two D 3250 built in Asko dishwashers - 2, both not working. I had a party, started one and then an hour later started the other. When I went to empty them this morning the dishes were not clean. Both have a small amount of water collected in the bottom of them. I cleaned out the catch cup and soaked up the water. I tried to run them again. The lights are on, it makes a short draining noise at the beginning and then stops (both of them!) I have turned them both on and then off, switched the cleaning cycle, etc.

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  • pbucci6 Nov 17, 2009

    I unhooked both hoses, vacuumed them out and could feel the suction when vacuuming inside the washers. So I don't think the hoses are clogged. If two dishwashers are hooked up to the same sink, is there one drain pump for both? It just seems strange that both went out on me in the same night.

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  • Master
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Per your notes, There is no way that both DW gets the same drain pump. I believe it uses a Y connector at the hose. I'm sure this is an installation issue. If one DW is having problems with the drain, the other one will be affected.

If both were connected at the same drain hose, the pump from one push water to the other one. I highly recommend you to get a service tech to determine and correct the installation issue. This is a quite dirty job, I don't think you may want to do it.

Good luck!

Posted on Nov 17, 2009

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  • Master
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Hi

Thanks for using FixYa. Check the water temperature by using a thermometer inside the dishwasher to measure the water temp. It should be as close to 125 degree F to 140 degree F as possible.

This would have happened as the dishwasher was overloaded with more than prescribed number of dishes. Check the spray arm and pump cover for splits or leaks. As the dishwasher is not draining properly, this issue is related to kinked hoses, knocked out disposer unit (if connected with the dishwasher drain hose) & clogged drain pump & filter.

Also note that dishwashers do not drain completely after a finished cycle and this is normal. Dishwashers are designed to leave some water in the unit to ensure that the heating element doesn’t overheat. If you suddenly begin to experience a large amount of water being retained in your dishwasher, you have a problem. Some of the most common reasons include that the drain hose isn’t working properly, the drain pump isn’t working correctly, or possibly there is a plumbing problem in your home’s drain lines. If you have checked the air gap and the drain hose and can’t locate the problem, then it is an issue with the drain pump of the dishwasher.

Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks

Rylee

Posted on Nov 16, 2009

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