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My ps3 does not acknowledge any disks - Sony Playstation 3 (PS3) Console

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Either the laser glass eye is dirty and needs to be cleaned with rubbing alcohol and a cotton swab, or the laser lens circuit is faulty and needs to be replaced.

Posted on Nov 15, 2009

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My playstation 3 has recently developed a problem with reading certain disks. Some blu-ray's I put in it will not even acknowledge that the disk is in the system and some of my games freeze up when I...


You need the DVD DR. cleaning disk that is made for blu-ray players...I've used my disk over 20 times now to fix drive errors in ps3 systems!


Please rate if this helped!

Mar 04, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

I bought our playstation 3 in December of 09 and it just started messing up. It doesn't acknowledge that there is a disk in the system. It doesn't even display and error message.


it has a 1 year warranty--it sounds like a bad laser--call 1800 222 sony for service --dont void the warranty by opening it sony has a really good warranty program--

Sep 03, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

My ps3 will not acknowledge any games


Your ps3 blu-ray reader might be going bad try bring it to Best Buy and they can clean it out for you.Then see if it works if not you will have to send it to Sony to get it fixed and it will cost around $140.00.

Mar 21, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

System shows that the disc is loading, but does


That sounds like a faulty laser. Unfortunatly,Sony has not fixed this yet and i don't think they will anytime soon. I would suggest cleaning the laser lens first with alcohol and a q tip,if that doesnt work,have the laser lens professionally. If none of the above help,then it's the spindle motor and that can be tested by putting your hand on the ps3 after you slide a disk into the loading slot and feeling for very small vibrations.

Jul 08, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Disk feeder is broken and disc will not read. system will not acknowledge there is a disc in the drive


Yes, this is optical lens assembly failure. the entire drive will need do be replaced in this case. the load motor has failed.(could have possible laser failure as well)

contact Sony for this repair

Jun 22, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 playing DVD's but wont acknowledge when I put a PS3 game in.


Hi my name is Juan and I know your problem like no other don't panic there is a problem yes but it is fixiable what your playstation has is the bluray laser lens they have stopped reading bluray disk but not regular dvds or music cds some laser they do stop reading both regular dvds and blurays but the solution is the same you have to replace the bluray laser lens you can do this your self or have someone do it for you I am a ebay thusted power seller and if you want to do this your self I do sell lasers,bluray drives,and used ps3's so you can do this your self or have someone do it or send your bluray drive and I can install a new laser for you thanks and good luck

Mar 09, 2009 | Sony Playstation 3 (PS3) Console

3 Answers

Disk reading


try changing from pal or nstc to auto
or it may be a updating failure

Jul 03, 2008 | Sony Playstation 3 (PS3) Console

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