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Sony (chinese) MP4 player with hour glass frozen screen

I have a Sony (IGB) 2in LCD MP4 player . The screen is frozen with an hourglass display and when I connect it to the pc, the pc recognizes it but cannot install drivers for it. It comes as other devices in the device manager . How can I fix this problem?

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Re: Sony (chinese) MP4 player with hour glass frozen...

Try resetting the player. There should either be a button for that (possibly on the back) or holding certain buttons together may prompt it. Check your player's user guide as it will certainly say how to restart it. If you can't find out how to restart it, try disconnecting the battery.

Posted on Jan 09, 2008

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I got some chinese mp4 player and it worked fine for 3-4 days now when i start the mp4 only hourglass shows up and it wont boot up .can anybody help me.

that mp4 player's virus might have spread and corrupted certain files... Chinese Mp4 Players often contain viruses that are type: worm. you're going to have it reformatted... or the best, get it replaced. yours might have the worm type virus. So good luck!

Jun 21, 2009 | MP3 & Digital Media Players

1 Answer

Frozen hourglass symbol on mp4 screen

If you are using Mac, you must use USB to connect to connect to itunes. If you are using Windows you MUST use Firewire. I don't know why this is but each system won't recognize the other's connection medium. Make sure you are using the correct cable. If my wire connection doesn't work then it is reversed. Try it the other way around. The only other thing I could think of is that you are trying to upload an MP4 that the system doesn't recognize. try a format converter if this is the problem, they can either be demoed or bought four 20 bucks or so.

Mar 21, 2009 | Apple iPod touch

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How can i fix my mp4 player?

you can see how to fix your problem at

Nov 22, 2008 | Konaki MP4-NS MP3 Player

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Mp4 player

connect to a computer.
same thing happened to my chinese mp3 n then when i connected to pc n then it started working after like 30 seconds.

Jun 05, 2008 | Apple iPod nano 3rd Generation

1 Answer

Frozen on hour glass mp4 player

Try to reset the player and if that doesnt do it do a firmware upgrade...

Jan 17, 2008 | iLO (2 GB) MP3 Player

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Please note that you may not have a genuine Apple iPod. iPods don't have hourglasses, and don't say MP3 or MP4 Player on them. The cable should also go into the player via a wide flat plug. To check to see if you have a genuine ipod, put your serial number into .
That said, You may want to try formatting the player. Your Firmware could be corrupted. If it works with itunes, click restore. Otherwise, right click the drive in my computer and select Format.

Jan 11, 2008 | Apple iPod nano

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Craig Mp4 player problems

keep it on for a few days intil it turns off then plug it hold play button then press menu then it should work

Dec 31, 2007 | MP3 & Digital Media Players

1 Answer

Frozen screen

my ipod wont turn off or nothing i tried downloading music like i always do and my ipod shows that picture of the plug and it says under it "ok to disconnect" it wont turn off or nothing

Dec 27, 2007 | MP3 & Digital Media Players

1 Answer

Hourglass frozen on screen!!

Try and plug it in your computer once again and see if the hour glass budges. Then safely remove it by clicking the "Safely Remove Device" Icon on your PC tray (where the clock is on a PC)...

If not, theres probably a software reset hole at the back or sides of your mp4 player, try pushing it with a toothpick or similar pointed thing.

If all else fails, have it replaced...

Dec 09, 2007 | MP3 & Digital Media Players

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