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Trying to replace the drain hose which goes from washer to wall but hose will not release from inside the back of washer. I removed the small bolt to plastic piece which goes around neck of drain hose, but this only allows the hose to move about two inches out from the washer.

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The hose end should be attached to the outlet side of the pump. You need to be able to access the lower inside of the washer to get at the pump, which may be either from the front or back depending on the make and model of the washer. On front loader washers, look for floor level screws that release a lower front panel.

Posted on Nov 15, 2009

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Posted on Jan 02, 2017

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your washer has a drain catch, a small plastic cylinder with holes in it, that catches things left in you clothes. It may be restricted. You may have to clean your drain catch. It is located inside the hose that comes off the bottom of your outer tub, at the bottom, and goes to the drain pump. The easiest way to do this is to pull unit out enough to where you can tilt it back to rest against the wall. At the bottom of the washer there will be an oval shaped hole. You can access the hose with the drain catch inside of it. Remove the clamp at the tub with a phillips screwdriver or a 9/32 or 7mm socket. Before you do this you may want to remove any water still inside tube with a shop vac attatched to the washer drain line. If not alot of water will come out on the floor, or just get some towels, it will be messy. Once you have removed the clamp, remove hose enough to where you can pull out plastic cylinder inside hose. Make sure when you reinstall hose, that the hose is pushed up all the way against the tub, all the way around, or it will leak. Good luck!

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If this does not work remove the rear panel & check belt, should have half inch ‘give’. Still not good, remove belt, unscrew 2 bolts that hold the motor, unplug the motor connector, lever the motor back with a screwdriver. Check the motor brushes (at terminal end of motor), if they are any shorter than 1 cm replace brushes.
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1 Answer

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