Question about Tiger Electronics FurReal My Lovin' Pup

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Furreal biscuit operation

Furreal biscuit will not sit up properly, and front paws cross

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: A little friend got too rough with Biscuit and now

No, the connection between head and body has been broken im afraid.

Posted on Mar 02, 2010

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SOURCE: Is there any way to reset biscuit? We are having

There is no way to reset it no. I have a problem with mine and to the point of stripping it to the bare bones with can not be done by just anyone we can hope that one day our dogs will snap out of it.
I did fix a friends. Her battery cover was faulty and the screws were not deep enough so didnt go flush to the compartment. I made the screw holes deeper and screwed it right down and its worked fine every since.

Posted on Jul 27, 2010

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Biscuit the dog has a bent leg


You're probably going to need to remove the fur and examine the leg to see if there is a bent rod or connection joint that you can bend back out. Contact Hasbro's Customer Service for the instructions on how to remove the fur if you're not sure. They may have resources for you such as repair shops locally or in-house repair you might be able to send it for repair. if it is out of warranty, and you did not buy an extended warranty, they may charge for the service. Good luck :)

Dec 20, 2011 | Hasbro FurReal Friends My Lovin Pup...

1 Answer

Is there any way to reset biscuit? We are having some problems with the head and paws. Very disappointing toy.


There is no way to reset it no. I have a problem with mine and to the point of stripping it to the bare bones with can not be done by just anyone we can hope that one day our dogs will snap out of it.
I did fix a friends. Her battery cover was faulty and the screws were not deep enough so didnt go flush to the compartment. I made the screw holes deeper and screwed it right down and its worked fine every since.

Jul 26, 2010 | Tiger Electronics FurReal My Lovin' Pup

2 Answers

The dog's legs are bent inward and the head is hanging low.


Pull the legs out manually, sometimes when the dog falls over or is stores, the legs go weird. The head should fix its self when the dog is turned on.

Apr 14, 2010 | Tiger Electronics FurReal My Lovin' Pup

1 Answer

Biscuit the dog stopped working so put new batteries in still does not work


We bought Biscuit and the legs turned in and he just laid there so we called Hasbro and they sent us another Biscuit and he did the same thing as the first one so I called them again (Hasbro) and they said it was out of warranty and there was nothibg they could do for me so now were just out of the money we spent on it and the kids have no Biscuit to play with I DO NOT recommend this toy to be bought for any child what a disappointment it is!!!!! Thanks

Jan 02, 2010 | Tiger Electronics FurReal My Lovin' Pup

2 Answers

Biscuit legs seem to be out. he can not sit. His legs are criscrossed


I pulled the skin back and the legs were bent inward. They are plastic framed legs and cannot be bent back into shape. Any thoughts on where to get replacement parts for him?

Jan 01, 2010 | Tiger Electronics FurReal My Lovin' Pup

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