Question about HP DeskJet 940c InkJet Printer

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I have a hp940c printer that worked great in Vista premium, but using windows7 platform recognizes it but I can't print from it. I don't think there exists drivers for windows7 yet, but is there anything I can do?

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I just looked on my windows 7 box and I see that windows has 2 built in driver versions listed for that printer. Try removing the HP software for it (if its installed) and remove the printer from "printers and devices". If the printer is hooked up with USB, unplug the USB connection from the computer and plug it back in. If its hooked up with a parallel cable, use the add a printer wizard from within the devices and printers window. I had an hp printer issue after I upgraded from vista to 7. removing the printer and having windows reinstall it fixed it for me.

Posted on Nov 15, 2009

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Hp lj 4 plus accepts print job but does not print Vista Home Premium


Hello charles lewis,

Welcome, and thank you for using FixYa!

To answer your question: What you are experiencing is a driver type miss-match. The printer cannot understand the driver language that Vista is providing. Even though it is labeled as HP LaserJet 4 Plus.

I recommend trying the plain HP LaserJet 4 drivers or Lexmark Optra drivers. They may speak the language the printer likes, through Vista. If that does not work; it is time to purchase or use a newer printer.

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I have the photo printer for 4 years, just installed it with original ink cartridges, the printer prints regular text just fine, but in trying to print photos, the photos come out very red with no...


HP Print Diagnostic Utility was created to help users troubleshoot and correct many common problems on Windows-based computers that can prevent printing.Follow the on-screen instructions to run the utility. Details and specifications File name: s.gif HPPDU.exe [1/1, 1.54M] System requirements: s.gif No additional prerequisites Released: s.gif 2010-08-13 Version: s.gif 3.0.0.013 Compatibility: s.gif Microsoft Windows Vista, Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows 7 (32-bit), Microsoft Windows 7 Home Basic (32-bit), Microsoft Windows 7 Home Premium (32-bit), Microsoft Windows 7 Professional (32-bit), Microsoft Windows 7 Enterprise (32-bit), Microsoft Windows 7 Ultimate (32-bit), Microsoft Windows 7 Home Basic (64-bit), Microsoft Windows 7 Home Premium (64-bit), Microsoft Windows 7 Professional (64-bit), Microsoft Windows 7 Enterprise (64-bit), Microsoft Windows 7 Ultimate (64-bit), Microsoft Windows 7 (64-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows XP Fix/Enhancement: s.gif This version of the HP Print Diagnostic Utility provides an improved user interface in multiple languages, improved diagnostic and problem resolution capability, and support for usb and network connected devices.

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HP Print Diagnostic Utility was created to help users troubleshoot and correct many common problems on Windows-based computers that can prevent printing.Follow the on-screen instructions to run the utility. Details and specifications File name: s.gif HPPDU.exe [1/1, 1.54M] System requirements: s.gif No additional prerequisites Released: s.gif 2010-08-13 Version: s.gif 3.0.0.013 Compatibility: s.gif Microsoft Windows Vista, Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows 7 (32-bit), Microsoft Windows 7 Home Basic (32-bit), Microsoft Windows 7 Home Premium (32-bit), Microsoft Windows 7 Professional (32-bit), Microsoft Windows 7 Enterprise (32-bit), Microsoft Windows 7 Ultimate (32-bit), Microsoft Windows 7 Home Basic (64-bit), Microsoft Windows 7 Home Premium (64-bit), Microsoft Windows 7 Professional (64-bit), Microsoft Windows 7 Enterprise (64-bit), Microsoft Windows 7 Ultimate (64-bit), Microsoft Windows 7 (64-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows XP Fix/Enhancement: s.gif This version of the HP Print Diagnostic Utility provides an improved user interface in multiple languages, improved diagnostic and problem resolution capability, and support for usb and network connected devices.

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Printer is connected via USB to a Win XP PC and prints fine. However will only print test print from networked Vista laptop?


I take it you the Win XP PC is on the same network that your Vista Laptop is on and that some how you must be able to share the printer through your XP PC?
I think you are experiencing the many issue that Vista has to offer.
Maybe think of actually seeing about placing the printer on a Network print server. This would solve your issue. I did this with my Brother Laser printer and it works great. I believe the print servers are coming down in price I am using a TRENDnet TP100 and it works great with my two wired network desktop PCs and the two wireless notbooks that both have Vista on them.
Blessings,
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Is Canon BJC-1000SP printer compatible with Windows vista home premium


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Hope this will help your problem solved. If you need more assistance just reply to this post. If you find this solution very helpful please rate this solution. Thank you

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Are they the same - windows vista 32 bit platform edition and windows vista home basic 32 bit sp1


Yes and no. Think of 'platform' as a general header when looking at operating architectures (there are different types) and Vista choices.
Vista choices under the 'platform' 32-bit are:
• Windows Vista Home Basic 32-bit
• Windows Vista Home Premium 32-bit
• Windows Vista Ultimate 32-bit
• Windows Vista Business 32-bit
• Windows Vista Enterprise 32-bit

Another example of the "64-bit platform" and Vista choices are:

• Windows Vista Home Basic 64-bit Edition
• Windows Vista Home Premium 64-bit Edition
• Windows Vista Ultimate 64-bit Edition
• Windows Vista Business 64-bit Edition
• Windows Vista Enterprise 64-bit Edition

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1 Answer

Printer does not print at all


Did u remove the cellotape that covers the printhead of the new cartridge?
Other solution:
if using XP: use the HP toolbox to prepare the new catridges for firsttime printing.
If using Vista, go to start-controlpanel-printers and rightclick on hp940C icon, choose properties, select services and do a cleaning and prepare job.

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1 Answer

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Not all products from the Optra family (if any) can meet the demands of that platform.

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Check your windows firewall or your antivirus.
Disconnect that for a while and delete all pending documents (queue).

Send a new doc to print and see what happen.
Usually those program are blocking the communication between printer and computer.
If this is your case, set a rule on your antivirus program.

Have a great day!
Pablo :-)

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