I can make a test print of the history and a est prit of the cartridge "health" so I know there is no paper jam. I took he cartridge, shook it, and returned it to the printer. Previously I installed the latest driver brxubprt11. Prior to this the printer was preforming OK and I was able to print out 4o envelopes an 40 sheets of text. I opened the console log and below are the messages it gives when the pop up reports "error while printing" (1) PMSessionBeginDocumentNoDialog failed (error code = -108) (2) Failed to create PMPrintContext I changed the printer USB cable, connected it to a powered USB hub with no effect. I connected the USB cable from the printer to the Mac direct in USB port with no change in the error message. I am running OS 10.4.11 on a G4 1.25 GHz dual processor , 2 GB RAM MDD. Up to now, this printer has preformed better than any ink jet printer that I added to inkjet printer graveyard.TIA. Maggie and Otto
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Let HP find my products ... Note: This tool can only find HP products you are currently using or ... Error · Printer Problems after Upgrading to Windows 10 · A 'Paper Jam' Message Displays for HP Officejet J4500/J4600 All-in-One Printer Series ... PrinterSpecifications for HP Officejet J4500 and J4600 All-in-One Printer Series ...
Hi there maximum time we found it is a the head problem. The print head is what the cartridges sit in inside of the printer. For resolve the problem please follow these.
Open the printer and wait for the carriage to slide over. Some how if its not come then Unplug the printer & Manually slide the carriage.
Now Remove the ink cartridges from the print head & Use wet warm cotton swab or use alcohol to thoroughly clean the print head.
Repeat this until there is no ink residue coming off on the cotton swab. After finished it make the head dry then fix it back. Now Try to print something now
If that does not work then follow the next step.
Remove the printer data cable & restart the PC & printer. Then fit back the data cable & turn on the printer. Hope that's start working , if no luck then Uninstall the printer driver & restart the PC & Printer both again. Now install the driver of the printer and connect it with PC ,Turn on printer & go for a test print from the printer preference. Thanks & waiting for your reply.
Press the left arrow and the setup button together..
You will find Support Menu.. press the arrow key to come to Prit test menu.. click ok on that ..
now, press the arrow button to choose Nozzle test..
even after that if it continues to show the error, and if you are not able to print anything from the computer..
You may try by doing a L2 uninstall and then reinstall ..
Same thing happened to my printer hp L7590. Printed diagnostic, only black and yellow printed; diagnostic for printhead health Ky=good, MC= good. Only Hp products ever used. Uplugged, & discharged static, cleaned copper parts of printhead. Still no fix. On visual examination of floor of printhead compartment rectangular pad ( approx 1/4" by 1/2") is missing. I can only guess that during the paper jam, somehow the pad got caught up and went awol. Not sure what to do now.
Whare does the paper jam at?
It may be a fuser problem. start a print from tray 1/manual feed and just as the trailing edge of paper is entering the machine; quickly open it to stop print and take out the cartridge and look at it's drum and the paper underneath. If the issue is there at that point then it would point to the cartridge. if not then the fuser Let me know.. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
reboot the computer and the printer.. then try to do a "Print Test
Page"..if it still does not
print, turn off the computer again, unplug the printer from the back of
the computer ( I assume it's connected via USB), then plug the printer
on a different usb slot on the computer.. you may have to re-install
the drivers. make sure you have the cd for the printer.
Please remove the cartridges from the printer. Take a dry lint free paper towel and gently wipe the contacts on the back of the cartridge (not the bottom from where ink is present). Wipe the contacts inside the printer (on cartridge carrier). Please snap the cartridges back into the cartridge carrier.
Next, try this printer self-test by following the steps given below:
1. Turn off the printer. 2. Press and hold the power button for at least 5 seconds, then release the power button. 3. The Self-Test will print. The test is not continuous.
The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridge installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without the cartridge installed, run the self-test again with only a color cartridge installed. If you find that either cartridge causes the self-test to fail, please let us know.
If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues - we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.
If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.
When you changed the cartridges, the printer automatically prits a test / calibration page. This page must be placed in the scanner, then you have to press the "scan" key (the green one). It will calibrate an align the system. Then you'll be able to print.
I have experienced the same problem . . . a little earlier this evening. I took all the inner components out, took apart the toner cartridge, I thought that the gearing was very hard to turn on it and on the inside of printer, paper feeding etc... and that is wear the loud noise is coming from. Out of desparation, I shook it to hear if anything internally was loose and there was and still is, I would not say its the best solution or by any means a permanent but you may be able to dislodge the debris from the gearing and be able to print. After it was dislodged from my printers gearing it has worked again. Though I believe it's temporary. I am looking for a guide or how-to on opening the printer casing to physically remove the debris. If you know of a guide let me know and I am sure it would help you too.