Question about LaCie External USB 2.0 500GB 7200 RPM 500 GB Hard Drive

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USB Connection problems

HI

I have a problem with my external hard drive when I connect it to the computer (runs Windows 7) through the USB ports. If I try to transfer files from the internal hard drive to the external it constantly freezes and loses connection. It then reconnects to teh drive as if I had just plugged it in. This happened when I was runnning Vista as well so I suspect a hardware issue. Any hints for me?

thanks

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It definitely is an incompatibility issue. but, it is not the hard drive. vista and win.7 have unseen so called built in driver issues. that m.s. have not been able to repair.
if you are running win.7 make sure that you get all of the latest updates.. xp was by far so far the best o.s. they have come out with yet. vista and 7 really slows down a pc so what does that tell you.. and adding drivers might be the solution. check with the h.d. manufacturer onlin to see if they have any fixes for this problem....good luck freind..

Posted on Nov 15, 2009

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Try accessing HD co, Looking for latest update.

Posted on Nov 15, 2009

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Right-click on the drive you want your computer to recognize and select "Change Drive Letter and Paths."


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Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7).

The USB device should be listed as "removable disk" once it is plugged into the computer.


If it is not listed among the available drives on your computer, proceed to the next step.

Ensure that the data cable is working properly.


Try another USB cable if you have one available.

Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.

Reboot the computer if the USB hard drive is still not recognized.


Plug the USB cable into another USB port and check to see if the device is detected.

If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.


If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem.


Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager."


For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter."


Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives."


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I have a Memorex Ultra Drive connected via USB to a Windows XP machine. It shows up in My Computer as a folder but then disappears again. It does this repeatedly. The drive is formated as a FAT32. How...


Hi,

As you have described that your Memorex Ultra Traveldrive re-appears repeatedly, indicates that the communication between your computer and your external hard drive is intermittent. The FAT32 format does not produce these types of issues. What we can do first is identify what causes the problem.

Assuming that the hard drive in your Memorex Ultra Traveldrive is in good shape:

Troubleshooting Method #1. Try connecting your Memorex Ultra Traveldrive into another USB port. If the problem persists, use another USB cable for your external hard drive. If the problem still persists, you will have to replace the external casing of your external hard drive. If your external hard drive works with the other USB port perfectly, most likely, the USB port where you originally plug into of your Windows XP machine needs to be checked. That USB port might need some repairing.

Troubleshooting Method #2. Try connecting the external hard drive into another computer and perform the same troubleshooting as Method #1. If your external hard drive works with other computers perfectly, most likely, the USB port where you originally plug into of your Windows XP machine needs to be checked. The USB port might need some repairing.

If the problem only occurs with your Windows XP machine, assuming all USB ports are in good shape, your Windows XP needs to be checked for some software issues.


I hope this works for you. Kindly reply/comment for further assistance. Good Luck!


Thanks for using Fixya!

Mongkey
DELL Tech ID #456563
TIPS: Is your computer slow? This might help
http://www.fixya.com/support/r8158906-diy_manual_pc_tune_up
(for Windows only)

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