Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Water leaks from somewhere in the freezer and collects in the bottom where it freezes. How can I make it stop? It gets so thick it leaks out the front and make a puddles on the floor. I have to take a hair dryer to the ice chunk to get rid of it.

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Your freezer has a drain that leads to the exterior drain pan beneath the unit. Occasionally this drain can become clogged resulting in standing water inside your freezer,due to line freeze over. In the freezer, standing water will become ice and may result in defrost problems or inadequate coldness.

You will need to Clear the drain by forcing a solution of water and bleach or water and baking soda into the drain line with a basting syringe. If the solution will not flow through, slide a length of ¼ inch flexible tubing into the drain tube to push the clog through to the drain pan. Remove the tubing after clearing the clog. This will correct the issue.

Posted on Nov 15, 2009

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