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Brushes won't rotate - Vacuums

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The drive belt is probably worn, stretched or broken. You need to replace the belt. You can get replacement belts here:

Replacement Vacuum Belts

Posted on Nov 15, 2009

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1 Answer

Can't activate front brush


Hi Sandy, it's Jack at Dyson.

DC25 has a belt engineered to last the lifetime of the machine. It's protected by a sensor which shuts off the brush bar if something jams it. If your brush bar won't rotate it's likely it just need to be reset. Please follow the steps shown in the video I've attached.

Tip: Once you've checked the cleaner head for obstructions and removed any threads or hair from the brush bar, recline the machine into the vacuuming position. Turn it on with the red on/off switch, then press the silver brush control switch twice.

Please note: The brush bar will never rotate when the machine's standing upright, so make sure you recline it down into the normal vacuuming position before testing it.

I'm confident this will resolve the issue, but if you would like further advice after you've tried this, please get in touch with us directly. You can reach our genuine Dyson experts by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Aug 19, 2013 | Dyson DC25 Vacuum

1 Answer

Brissell proheata 2x doesn't have suction or the red brushes won't rotate on the hand tools?


Check the brushes for hair or some other clogging material and remove it. If the brushes can't spin freely, there is not enough suction power to make them spin.

Sep 17, 2012 | Bissell 9500 ProHeat 2X CleanShot Upright...

1 Answer

Brush not spinning even after you press the little button on the side of the brush


Hi there,

I'm sorry to hear you're having difficulty resetting your DC24. You might want to take a look at the video below, to make sure you've followed all the steps as we recommend. You may also want to use something like the eraser end of a pencil to push the reset button - you should be able to hear an audible 'click'.

Please also make sure you recline the machine into the vacuuming position before testing it, as the brush bar will never rotate when the machine is standing upright.

This should resolve the issue, but if the brush bar won't rotate after you've followed these steps, I'd encourage you to get in touch with us directly so we can provide further assistance. You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Apr 28, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Shark SV736R motorized brush won't rotate


The 2 metal pins of the motorized brush are not in contact with the vacuum cleaner. or the Motorized brush is clogged up. You have mentioned that it is cleaned, but still give a thorough inspection. For the metal pins, firmly insert the motorized brush into the air-intake nozzle. This will connect the motorized nozzle to the unit power supply.

Oct 21, 2011 | Euro-Pro Shark Steam Mop - Gray/ Purple...

1 Answer

The brushes won't turn, and cleaning the filter (as suggested in the owner's manual) doesn't help.


Hi ken wright.
Remove the bottom of the head of the vacuum...remove the roller brush assembly.
Clean the assembly...remove the end caps and clear all hair,strings,etc from the end cap and rotating brush head.
After cleaning the brush head and bearings, lube the bearings with a good grade of machine oil such as 3 in 1 oil.
Check your belt condition.
Reassemble and you should be good to go
Please take time to rate me

Sep 05, 2011 | Vacuums

1 Answer

Brush will not rotate but still has suction


Hi there,

Sorry to hear you're having difficulties with your DC14. Please note, the brushbar will never rotate when the cleaner is standing in the upright position, or if you have the brush control set to 'Hard floors'.

However, if you find the brushbar won't rotate when you've reclined the cleaner into the vacuuming position, and have the brush control set to 'Carpets', it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

Aug 17, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Brush wont turn belt not broken no sure how to get to shaft to see if it is turning


Hi there,

Sorry to hear you're having difficulties with your DC07. If the brushbar in your cleaner doesn't seem to be rotating, please check you have the brush control set to 'Carpets', as it won't rotate when set to 'Hard floors', or if the cleaner is standing in the upright position.

If the brush control is set correctly and the brushbar still won't turn, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

Jul 09, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Our brush won,t spin can you help?


Most likely your brush needs to be removed and cleaned. Clean all debris that might be in the bristles of the brush. You will see a holder for the brush on each end that holds it into the frame of the vacuum. The two holders should turn freely. If they do not, spray a bit of WD40 between the brush and the holders and rotate the holders around the brush. Doing this will clear up the most common occurring cause of the problem you are facing. One other important item is the belt that drives the brush. Make sure it has not broken or stretched. If it has, replace it while cleaning the brush.
Good luck and feel free to contact me if you find this does not solve your problem.
Paul

Sep 18, 2010 | Hoover U5753-900 WindTunnel Bagless...

2 Answers

Rotating brushes will not turn


If belts are ok then possibly needs new front brush motor replaced.

Nov 05, 2008 | Bissell Lift-Off(R) Revolution(R) Turbo...

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