Question about KitchenAid Kitchen Ranges

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I am getting an error code F6E0 lost on my Kitchenaid DF Range

I am getting an error code F6E0 lost communications on my range.....the problem seemed to start at one point where the tip of the meat thermometer probe broke off in the socket within the oven. The message to input the meat probe temperature would often come on without the probe actually in place. Today I pulled the stove out and got to the socket and was able to remove it and get the small tip out of the socket that broken off a few months ago. I hoped that would fix the overall problem, however it did not and the F6E0 lost communications message came up. The model number is KDS907SSS01

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  • randallheinr Nov 15, 2009

    Thanks....I think I might be getting deeper into the electronics of this than I might be capable of handling. This oven is just over two years old and the owners manual indicates that control panel is still covered in years 2-5. Would this be under that warranty? If yes, I will avoid taking off panels and probing around in areas I best not mess with. Do you think this problem could be driven by the original broken off tip of the meat probe in the socket? Or is it unrelated? I have removed the small tip of the original broken probe from the socket in the oven wall. Please advise. Also, how do I find a qualified service tech in my area that would honor the warranty if it is still in place? Thanks
    Randall

  • randallheinr Nov 15, 2009

    Thanks for your help

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2 Answers

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Hi

Thanks for using FixYa. Error F6 E0 means lost communication with the appliance manager . House Power Supply Most “F6-E0” complaints have been due to loose connections at the house power supply. Verify electrical connections are good at the house power supply Unit Terminal Block "F6 E0” code can also result when L1 is not connected. Verify correct voltage between L1 to L2 at the unit terminal block. Appliance Manager Board "P1" Connector.

The MW Appliance Manager (AM) board is powered on L1 and will not 'talk' to the display board if L1 doesn't make it to the board. Verify the correct voltage is present between P1-1 (L1) and P1-2 (N) of the MW Appliance Manager, Fuses & Thermostats. An open microwave monitor fuse, Cavity thermostat or an open 20A magnetron fuse (next to the AM) will produce an F6E0 error. Check that all fuses and thermostats are operating correctly Appliance Manager Board. The MW Appliance Manager Board can crack at the corners where the screws attach it to the support. Look for cracks at the corners where the mounting screws secure the board. If cracks are found, the board will need to be replaced. Caution should be taken when replacing MW Appliance Manager Board. The board can flex when connectors are plugged and unplugged and cause cracks.


Before doing any replacement or performing any repairs I’ll suggest you to reset the unit. Unplug it for 1-2 hours or reset the breaker. Also check for the bad ground wires that are not fully grounded on the unit.


Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks

Rylee

Posted on Nov 15, 2009

  • Rylee Smith
    Rylee Smith Nov 15, 2009

    Hi




    If its still under warranty then you can get it replaced/repaired as the part is covered under warranty. Moreover, if there is any other issue with the range they'll also fix it to ensure control panel's proper working.


    I'll suggest you to contact Kitchen Aid ASAP to get the issue fixed. Do mention that you have consulted a tech and it is an issue with the control board. Tell them about the error as well.


    Please do accept the solution if the issue is resolved or else revert for further assistance.

    Thanks
    Rylee


  • Rylee Smith
    Rylee Smith Nov 16, 2009

    Hi

    If its still under warranty then you can get it replaced/repaired as the part is covered under warranty. Moreover, if there is any other issue with the range they'll also fix it to ensure control panel's proper working.


    I'll suggest you to contact Kitchen Aid ASAP to get the issue fixed. Do mention that you have consulted a tech and it is an issue with the control board. Tell them about the error as well.


    Please do accept the solution if the issue is resolved or else revert for further assistance.

    Thanks
    Rylee



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  • Master
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Sounds like it could be a loose connection to the control panel. You could try unpluggung the power to the range for 10 minutes and then plug it back in and see if it clears. I think it might be unrelated to the probe issue. If it is still under warranty then you may not want to mess with it or you could void the warranty. You will need to contact the manufacturer for warranty service on the range. They will probably ask you for the serial number,model number, and date of purchase. Then they will send someone to make repairs.

Posted on Nov 16, 2009

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