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Washer flashes F24 and wont run - Kenmore HE2 Plus Front Load Washer

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This advice is for Whirlpool Duet and Kenmore Elite model FRONT LOADERS displaying the "F24" Error Code. Some of the error codes on these model washers can be erroneous, however. The first step in troubleshooting any error code is to simply unplug the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). This is the main "brain" of the washing machine. If the error code reappears following a CCU reset, then you have a genuine problem.

"F24" is an indication of a water temperature sensor (NTC) error, or Heating Circuit failure. Check the Water Temperature Sensor and check connections to the Water Temperature Sensor.

To access, you will have to UNPLUG your washer and remove the lower access panel under the door. The panel comes off by removing the screws under the bottom edge. HINT: If you place a 2 x 4 under the front feet of the washer, it will make access to the screws much easier. If the panel sticks, a tap on the sides will knock it free. The panel will drop down then come off. The sensor (NTC) is located at the base of the wash tub in the front on the heating element. This will be a small square shaped plug between the heating element terminals. Make sure this plug is secure and not loose or unplugged. It is common for the connector plug to come loose due to vibration. If the plug is intact, check the contacts for corrosion. If everything appears as it should, then unplug the wire harness and take a resistance check. Readings will be as follows:

Temperature Meter Reading
32°F (0°C) 35.9 K ohms
86°F (30°C) 9.7 K ohms
104°F (40°C) 6.6 K ohms
122°F (50°C) 4.6 K ohms
140°F (60°C) 3.2 K ohms
158°F (70°C) 2.3 K ohms
203°F (95°C) 1 K ohms

Roughly...around 9K ohms at room temperature if I'm reading the chart correctly. Take readings as listed and also double check the connector to make sure it is not oxidized. Try cleaning the plug and reconnecting to see if the error code goes away. If not, you will probably have to replace the sensor. If the sensor checks good, take a reading across the heating element terminals. It should indicate about 15 ohms.

Lastly, remove the washer top panel by removing the three screws holding the panel in place in the rear. Once the screws are removed, slide the panel back then off. Locate the Central Control Unit (CCU) directly behind the wash tub. Take a resistance check at the Heating Element Solenoid by removing connector 9 from the CCU (this is the second connector from the RIGHT as facing from the front). A reading across test points 1 & 2 should also read 15 ohms.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.@#$%

Posted on Sep 28, 2010

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Posted on Jan 02, 2017

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rylee_smith
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SOURCE: lights flashing, F24 flashing washer has stoped

Hi


Thanks for using FixYa. F24 is a water temperature sensor error which is caused when the water temp. sensor value is out of range during the water heating step of the wash cycle. To resolve this issue you’ll have to check the water temperature sensor and its connections. If everything seems to be working fine then you’ll have to replace the water temp.sensor. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on Aug 11, 2010

blueextc3221
  • 15935 Answers

SOURCE: Maytag Epic z washer will not start just flashed

This advice is for Whirlpool Duet and Kenmore Elite model FRONT LOADERS displaying the "F24" Error Code. Some of the error codes on these model washers can be erroneous, however. The first step in troubleshooting any error code is to simply unplug the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). This is the main "brain" of the washing machine. If the error code reappears following a CCU reset, then you have a genuine problem.

"F24" is an indication of a water temperature sensor (NTC) error, or Heating Circuit failure. Check the Water Temperature Sensor and check connections to the Water Temperature Sensor.

To access, you will have to UNPLUG your washer and remove the lower access panel under the door. The panel comes off by removing the screws under the bottom edge. HINT: If you place a 2 x 4 under the front feet of the washer, it will make access to the screws much easier. If the panel sticks, a tap on the sides will knock it free. The panel will drop down then come off. The sensor (NTC) is located at the base of the wash tub in the front on the heating element. This will be a small square shaped plug between the heating element terminals. Make sure this plug is secure and not loose or unplugged. It is common for the connector plug to come loose due to vibration. If the plug is intact, check the contacts for corrosion. If everything appears as it should, then unplug the wire harness and take a resistance check. Readings will be as follows:

Temperature Meter Reading
32°F (0°C) 35.9 K ohms
86°F (30°C) 9.7 K ohms
104°F (40°C) 6.6 K ohms
122°F (50°C) 4.6 K ohms
140°F (60°C) 3.2 K ohms
158°F (70°C) 2.3 K ohms
203°F (95°C) 1 K ohms

Roughly...around 9K ohms at room temperature if I'm reading the chart correctly. Take readings as listed and also double check the connector to make sure it is not oxidized. Try cleaning the plug and reconnecting to see if the error code goes away. If not, you will probably have to replace the sensor. If the sensor checks good, take a reading across the heating element terminals. It should indicate about 15 ohms.

Lastly, remove the washer top panel by removing the three screws holding the panel in place in the rear. Once the screws are removed, slide the panel back then off. Locate the Central Control Unit (CCU) directly behind the wash tub. Take a resistance check at the Heating Element Solenoid by removing connector 9 from the CCU (this is the second connector from the RIGHT as facing from the front). A reading across test points 1 & 2 should also read 15 ohms.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.!@#$

Posted on Sep 28, 2010

  • 272 Answers

SOURCE: when I turn on the washer, the code "F24" flashes

Greetings,
its detecting a water temp failure, heater problem, or even a kinked washer hose.
I would unplug washer and remove the three bottom screws...look for a loose connector on the sensor.. Its located on the heater bracket right between the element terminals.... .It has a connection that pushes on...these come loose or burn off. It also can be a defective element..This can be checked with a ohm meter. The hoses should be checked for a kink or lack of water pressure...The hose should be checked for clogged screens. I think one of these mentioned will find your problem.....

Posted on Feb 02, 2011

rickead1
  • 1998 Answers

SOURCE: my washer keeps flashing f24

Hello, This is a water tempreture sensor error due to if the tempreture sensor value is out of range during the water heating up step during the cycle. Unplug washer or disconnect power, Check the water tempreture sensor and connection to it,check the resistance of the heating element using a multimeter. If you have any further questions message me back this error code diagnosis is for a whirlpool duet washer if you happen to have a different type of washing machine message me back your make and model number of your machine. Please also remember when our chat has fully concluded to rank how this opinion has helped in your appliance situation it allows me to continue helping others in similar situations in the future. Thanks
Rick

Posted on Aug 18, 2011

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Dec 9, 2009 - Posted on Dec 09, 2009.

Dec 06, 2015 | Kenmore HE2 Plus Front Load Washer

1 Answer

When I turn on the washer, the code "F24" flashes


Greetings,
its detecting a water temp failure, heater problem, or even a kinked washer hose.
I would unplug washer and remove the three bottom screws...look for a loose connector on the sensor.. Its located on the heater bracket right between the element terminals.... .It has a connection that pushes on...these come loose or burn off. It also can be a defective element..This can be checked with a ohm meter. The hoses should be checked for a kink or lack of water pressure...The hose should be checked for clogged screens. I think one of these mentioned will find your problem.....

Feb 01, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

It wont let me start a new load. it keeps flashing F-24. why?


Hi, the "F24" error means that the washer temperature sensor has found an error. This could mean that the water is too hot, too cold or the sensor has malfunctioned. Find the water temperature sensor on the inside of your washer. Make sure it is properly connected to the washer. Unplug the sensor, plug it back in and start the clothes. If the error persists, you may need to order a new part. Use a thermometer to make sure the problem is not with your water heater. Use your washer's manual to find proper parts or look online at websites like Advantage Supply and Appliance Parts Pro

Jan 27, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Lights flashing, F24 flashing washer has stoped


Hi


Thanks for using FixYa. F24 is a water temperature sensor error which is caused when the water temp. sensor value is out of range during the water heating step of the wash cycle. To resolve this issue you’ll have to check the water temperature sensor and its connections. If everything seems to be working fine then you’ll have to replace the water temp.sensor. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Aug 10, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

When i try to wash a laod of clothes it keeps putting up a f24 and wont do anything


Hi



Error F24 means water temperature sensor error. If the sensor reading is not within range then this error comes up. Check whether the sensor is not disconnected, if it is then connect it and check if the error is still there. If error doesn't go then you'll need to replace the temperature sensor.
Please check part#24, temperature sensor in the diagram--


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Please post back for any further assistance.


Daniel

Aug 02, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Flashing F24


All Kenmore appliances are built by other manufacturers, therefore you will need to provide your complete model number in order for us to determine who made your washer. Once we determine this, we can diagnose your error codes for you.

Please contact us at:

http://www.fixya.com/repair/d499389-accurate_appliance_repair_service from 7 AM until 9 PM CST and we will attempt to get your washer repaired for you.
We look forward to working with you. Thanks, Ella

Nov 13, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Error code f24


F24 indicates a water temperature sensor error. If during the wash cycle in the water-heating step, the water temperature sensor (NTC) value is out of range the F24 error code will display.

Possible causes:
  • Too cold of water or hot water is turned off
  • Temperature sensor failure or loose connection
  • Control board failure

Dec 18, 2008 | Kenmore Washing Machines

1 Answer

ERROR CODE F71


The following list of codes indicates an electronics communication problem with the washer:
Duet HT® washer - F01, F03, F06, F11, F23, F24, F27, F28, F29, F30, F31, F32, F35, F42, F61, F62, F63, F64, F65, F70, F71, and F99
Duet® washer - F05, F07, F09, F10, F11, F13, F14, F15, F21, F22, and FdU
Duet SportTM washer - F01, F11, F23, F24, F27, F28, F29, F30, F31, and F33

To remove the error display, press Pause/Cancel twice.
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If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, call for service.

Dec 11, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Whirlpool duet wahsher


The following list of codes indicates an electronics communication problem with the washer:
Duet HT® washer - F01, F03, F06, F11, F23, F24, F27, F28, F29, F30, F31, F32, F35, F42, F61, F62, F63, F64, F65, F70, F71, and F99
Duet® washer - F05, F07, F09, F10, F11, F13, F14, F15, F21, F22, and FdU
Duet SportTM washer - F01, F11, F23, F24, F27, F28, F29, F30, F31, and F33
PLACEHOLDER FOR ART
To remove the error display, press Pause/Cancel twice.
If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, then call for service.

please do not forget to rate and comment about your experience with fixya today.

Aug 18, 2008 | Whirlpool Washing Machines

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