Question about Samsung BD-P1500 Blu-Ray Player

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Will not load blu ray disc \r\nwhen it does the

Will not load blu ray disc when it does the machine seems to get hot and movie freezes.

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  • Samsung Master
  • 19,396 Answers

Hi.

Try first using different BRD , if the problem is only on one or two disks , then it is probably the media.

Try first disconnecting the unit from power. If a firmware update is available , then try updating firmware. Refer to manual for update procedure.

Probably it is a faulty lens, or the circuit that powers the laser isdefective and does not work anymore on BRD because it is not providing sufficient voltage.
When picture is freezing it may also be a firmware problem, see if an update is available.

The best thing to dois contacting Samsung and pointing out that the unit stopped reading BRD,and no improper use of the unit had been done since purchasing.
Ifthey acknowledge that the problem may have happened in consequence of afactory defect, then you may have your BRD player replaced.

To contact Samsung use the number listed on the user manual , or in US see:
contact us - SAMSUNG

Regards.

G.

Posted on Nov 15, 2009

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Hi...I also have a Sharp BD-HP24U. My problem is When I load the new expendables disc, it only seems to load the scull and wings logo of the movie about 3/4 of the way across from left to right then stops....


I had this exact same problem with the Expendables. I have a Sharp BD-HP22U. I found this fix on another site regarding another movie. I thought it was a long shot, but gave it a try anyway....and it worked. Here's what to do: Turn off whichever device (TV or Receiver) your HDMI cable is going into - turn on Blu-Ray player, load Blu-Ray disc and then turn on the other device. Hope this works for you.

Hope this helps folks. :)

Dec 03, 2010 | Sharp AQUOS Blu-ray Disc Player

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on Jul 19, 2010 | Cell Phones

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on Jul 06, 2010 | Cameras

1 Answer

My sony DBP 300 is not playng the Disc . It plays the beginng of the disc but seems to freeze and we are unable to play the blu ray disc movie


Try selecting another disc to play, if the next disc plays, it may be the first disc that will not play, also make sure that it is not a 'burnt' copy, if it is....the copyrights may have prevented it from the format being proper. if second movie does not play, it may be the reader inside is dusty/damaged. Also look at dvd disc to make sure it is not smudged/scratched or dirty. take appropriate cleaning measure if it is smudged or dirty,

Oct 17, 2010 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

My new 3.15 ps3 won't play blu-ray but will play everything else no problem. no problems to play games or to play normal dvd's. When playing a blu-ray the UNIVERSAL part at the start of the movie plays...


f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.

If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.

Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.
For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.

Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.

If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.

Here is the Disc Troubleshooting support page mentioned above:http://playstation.custhelp.com/app/answ…

**EDIT**
Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/

**EDIT**
Okay, here is your Disc Troubleshooting page for the UK:http://faq.en.playstation.com/cgi-bin/sc…

Mar 27, 2010 | Sony Playstation 3 (PS3) Console

3 Answers

QuickPlay won't play one blu ray disc but plays all others.


I would take the movie back. We have found DVDs which cause similar problems.

Feb 03, 2010 | HP Pavilion dv9000z Notebook

1 Answer

It freezes when playing a blueray movie. it seems


The most likely cause of your frustration with the BDP-S350 is that your player's firmware is not the most current. Most often, the firmware problem is JAVA related and will not let the menus load at all, but freezing during playback has also been reportedly fixed with the firmware upgrade.

The solution is to go to sony's website, download the firmware upgrade, burn it to a disc and then load the disc into the player to fix it.

I hope that helps.

Dec 19, 2009 | Sony BDP-S350 Blu-Ray Player

1 Answer

Blu-ray disc not playing movies


Try resetting the machine. Take the movie out, close the tray, press and hold both the stop and power buttons simultaneously until the machine shuts down completely... then turn it on. It will ask you for the first time settings again... beware that mine stated like that and the freezing movies until "No Disk" came up and now nothing will be read. I an taking it to Sears for an exchange (hopefully). I am disappointed with the performance so far. It's a SONY ****!

Jan 29, 2009 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

My sharp blue ray dvd player wont read the discs right...i put the disc in and it play all the commercials but it gets to the movie menu and it freezes...can you help me figure out the problem!!!


anyone having problem sharp aquos bluray reading disc just call 1-800-be-sharp to update your player you will need a computer and a usb 2.0 drive , so you can load update from computer to drive then pull drive from computer to the back of player load load it to player , they tell you all you need to know

Jan 07, 2009 | Sharp AQUOS Blu-ray Disc Player

1 Answer

Sony blu ray


Dear hoagie69,

I found out on the internet that there is a BDP-S300 Firmware Update last modified on 6/20/2008.

It requires downloading a file and burning it on to a CD-R. Then you would load it into your Blu-Ray Disc Player to upgrade the version you currently have.

If you are successful in updating, your 21 Blu-Ray Disc should work. It finally worked for me.

The link you will need to go to in order to download the file for the update is:

http://esupport.sony.com/US/perl/swu-download.pl?mdl=BDPS300&upd_id=3590&os_id=7
Hope this helps you. Boy, am I glad that I can finally watch the 21 movie!

Jul 26, 2008 | Sony BDP-S300 Blu-Ray Disc Player

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