Question about Samsung BD-P1500 Blu-Ray Player
Will not load blu ray disc when it does the machine seems to get hot and movie freezes.
Try first using different BRD , if the problem is only on one or two disks , then it is probably the media.
Try first disconnecting the unit from power. If a firmware update is available , then try updating firmware. Refer to manual for update procedure.
Probably it is a faulty lens, or the circuit that powers the laser isdefective and does not work anymore on BRD because it is not providing sufficient voltage.
When picture is freezing it may also be a firmware problem, see if an update is available.
The best thing to dois contacting Samsung and pointing out that the unit stopped reading BRD,and no improper use of the unit had been done since purchasing.
Ifthey acknowledge that the problem may have happened in consequence of afactory defect, then you may have your BRD player replaced.
To contact Samsung use the number listed on the user manual , or in US see:
contact us - SAMSUNG
Posted on Nov 15, 2009
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Posted on Jan 02, 2017
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