Question about Haier 42EP24S 42 in. EDTV-Ready Plasma Television
The original problem was a flickering screen and good audio. I called SEARS repair and the following ensued. The upgade boards were installed by SEARs techs. When the first eeprom was installed nothing happened when it was turned on. Techs deemed it a bad chip. We reordered another chip and I installed the second eeprom and all it does is turn on the LEDs on the left front (power indicator) to turn purple for a few seconds then turns red. That is not the normal (red=standby/ Blue= on) You can tell that the power supplies are not being enabled due to no audible click when power switch is toggled. I reinstalled the original chip and the power supplies kick on but the original problem is still there. Any idea why the chips aren't kicking on the power supply?
Sears was of no help to me in a similar situation like yours. Your best bet is to get Haier to send you a new or refurbished unit 42ep24s-rb. Know that this is fastest, cheapest (or no cost) solution to your problem. I have an idea this is also cheapest approach for Haier. For the benefit of those others that didn't get the upgrade boards, you must indicate that you know this particular model is experiencing "blackout but with audio" and that Haier has a replacement kit (usually at no cost) to rectify this problem throughout the US. Yes the EEprom may not be compatible with the upgrade kit TV-3940-01 which contains three motherboards or the servicemen may have improperly handled your plasma screen or damaged your other boards or the replacement boards were defective. You must lodge your complaint about your current experience of Sears Service to the Haier America office at this email Aaron Gal email@example.com or
Director of Service
120 Riverside Dr.
Keasbey, NJ 08832
212-594-3330 Ext 3157
Your solution lies with Haier who is planning on marketing this low cost quality monitor at Walmart! They want a positive image that they will take care of owners of their products whether it is high end or low end. Haier is a responsive and responsible manufacturer. They depend on LG for delivery of their parts. Please excercise patience and courteousness when dealing with Haier and you will have your TV/replacement working perfectly again.
Posted on Jan 15, 2008
U have to replace the ysus board part#tv-3940-01 sears only web site look under haier parts in sears web site
Posted on Jan 11, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Feb 02, 2015 | LG WM-1832C Front Load Washer
Apr 14, 2010 | Haier 42EP24S 42 in. EDTV-Ready Plasma...
Oct 30, 2009 | Maytag Neptune FAV6800AW Top Load Washer
Oct 24, 2009 | Maytag Neptune FAV6800AW Top Load Washer
Sep 27, 2009 | Maytag Neptune FAV6800AW Top Load Washer
Jul 31, 2009 | Panasonic TH-42PZ77U TV
Mar 20, 2009 | Kenmore Elite 45986 Front Load Washer
Nov 08, 2008 | Haier 42EP24S 42 in. EDTV-Ready Plasma...
Jul 16, 2008 | Haier 42EP24S 42 in. EDTV-Ready Plasma...
376 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: