Question about Frigidaire FEX831CS Top Load Stacked Washer/Dryer

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I need to remove and replace a washer drain hose on a frigidaire combination washer/dryer.

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If the conection is not on the back of the washer than you will nead to remove the two screw's at the bottom of the frount panal,remove the panal and you should see the drain line on the left side in the backmake sure you have somthing to catch the water befor you remove the clamp holding drain hose on.

Posted on Nov 15, 2009

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Frigidaire washer does not drain


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Frigidaire model fex831fs4 will not drain or spin


My problem was a little different but I want to post this for others that might experience the same.

My Frigidaire Washer/Dryer Stack Combo Model FEX831FS4 was not draining and had a humming/buzzing noise when it got to drain/rinse cycle. This is usually and probably caused by a small sock or thin or small underwear that got sucked out the top and into the drain hose. I have no idea why they did not design this with a rubber flap like most washers to protect from items going up and out but here's how you fix it.

IF your unit is having this issue STOP and don't try runnin drain/rinse cylces anymore or you may damage the water pump and have to buy a new one. I think I damaged mine from trying to drain the water so many times with a sock clogged in there... but so far it is working anyway, just with a buzzing noise.

HERES THE FIX

You need to TAKE OFF the FRONT COVER and REMOVE the ITEMS FROM the HOSE leading to the WATER PUMP. The water pump is on the bottom front left and theres only TWO SCREWS to get off the FRONT COVER of the washer/dryer. They are on the bottom by the feet. Have someone tilt the unit backwards and unscrew them with a phillips head and then pull the front cover down and off. There is a rubber snap pin in the top center of the cover but it will come loose as you pull down.

In order to get at the water pump you do NOT need to pull the washer/dryer out, you can get at everything from the front. However it might be a wise decision to unplug the power since water will be draining everywhere.

First siphon out all the water in the tub, whatever you don't siphon will immediately coming rushing out once you remove the hose from the water pump.


I would UNPLUG the electrical connector on that water pump and tie it up out of the way because even if you siphoned the water there will still be water in the hoses and probably under the washer tub some.

Disconnect the hose that comes from the tub to the water pump. That's where I found a small children's sock clogging the pump. Dry off the water pump plug connector pins if they got wet (where you removed the plug from) and reconnect the electric connector.

We tried many times to run the drain cycle before taking the washer/dryer apart so your water pump might be shot as I think mine is. Now mine always makes a buzzing noise as if it's wore out from being worked with a sock blocking it's inner part. You might need to replace your water pump.

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1 Answer

WILL NOT DRAIN OR SPIN


Hello,

Remove any kinks in the drain hose. Ensure that the washer is not sitting on the hose.

Inspect the household drain. Remove clogs, if possible. Call a plumber if you cannot remove the clogs.

Check the drain and make sure there is an air gap between the hose and drain. An air gap is necessary to prevent the drain hose from siphoning water.

Clean the pump filter. Open the pump access door. Turn the pump filter counter-clockwise and remove it. Remove dirt and debris. Replace the filter and close the pump access door.

Rearrange the clothing in the load. An unbalanced load can prevent the washer from spinning or draining.

Allow the washer to cool down for two hours. If the washer overheats, it will stop the motor and cool down before restarting.

Close the door completely. The washer will not operate if the door is not securely closed.

I hope the above helps.

Good luck.

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1 Answer

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You will need to clean the water filter and or water pump. Remove the bottom panel you'll find the water pump and hoses to it use a bunch of towels as the hoses will hold water. When that all done and it still doesn't drain then your pump needs to be replaced.

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first check the lid safety switch,then check the drain hoses from tub to pump to house drain for an obstruction,if it senses an obstruction the pump wont start and drain tub

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1 Answer

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Thanks

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1 Answer

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1 Answer

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