Question about NRS Fleck 5600 - 64,000 Grain Timer Water Softener

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Not getting soft water. The system charges but it does not seem to be getting brine from the tank to wash the softener pellets. Is there some way for me to check the valve. Maybe change a simple part. Could the valve unit be plugged up and just need cleaning?

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You need to remove the venturi valve and clean it. This part is usually found under a round plastic cap that unscrews remember to put softner on bypass or turn off water first

Posted on Nov 15, 2009


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My daughters water softener filled up with water and now is losing water and salt on the bottom of the thing.

Probably need to clean the vortex / venturi. If you have iron in your water, you need to clean this about every 6-12 months, depending on how many ppm your water has).

It's an simple & easy procedure. First remove the cover of the softener (usually held on by 2 clips in front, 2 in back).

Once the cover is off, on the left side of the valve you will see a conical-shaped plastic part. (Usually gray, but not always). You will need to unscrew this (it's ok if water is still on, it's not under any pressure unless it's recharging) and clean the screen inside.

Most likely the screen will be caked with iron oxide (rust). I use a rust dissolver (such as Iron Out or any product designed to dissolve rust, but this is strong stuff, wear gloves or wash you hands immediately afterwards) and let the screen soak in that for 1/2 hour. If needed, you can speed the process along by using an old toothbrush and clean the screen, then soak a little longer, brush again, etc.

Once clean, replace the screen (mind the O-ring) and cover (hand tight is sufficient). Start a manual regeneration and clean the resin bed.

-If you decide to remove the rest of the parts in the vortex/venturi, be very careful not to lose anything. A few of these parts are very small. There should be a diagram of how the parts go together in your owners manual and on the machine itself. Usually these will not need cleaning, but doesn't hurt to go ahead and make certain. As to the two rubber parts with holes in them, the one with the larger hole goes on the bottom, and on both, the rounded side goes up. Watch carefully when you disassemble and remember so you can reassemble in the correct order with done.

As you have water in the brine tank (salt tank) keep an eye on this to prevent a salt bridge from forming. This is more prevalent with rock salt than pellets, but can form with any salt.

(I would strongly recommend you never use "rock salt" in any softener. It's full of dirt and you will absolutely need to clean out the brine tank at least annually or the dirt will end up being drawn into the softener. I use a good quality of salt pellets with an "red out" to maintain the resin against iron. These are usually good up to 2 ppm iron, anything over this and you should use a 1/2 box of Iron Out or similar, every 6 months).

If you suspect a salt bridge has formed, try pouring hot water onto the salt at one spot. This will dissolve the salt in that spot and form a "hole" in the salt. (Hot water dissolves salt faster than cold).
Once you break through, use a broom handle to break the salt surrounding the hole and it will collapse into the bottom of the brine tank. Suspect a salt bridge is the machine runs properly, but no soft water.

She probably does NOT need to replace this unit. What you perceived as a leak may only be water backing up in the brine tank and leaking out of the overflow.

Mar 08, 2016 | Morton Salt Inc 15010000 - Water Softener...

1 Answer

Water Softener full of water, not draining, or using salt

How old is the system ? Where does the system drain to ? If this is the softener you have (seems awful large for a household) it is probably the injector/nozzle assembly. I have attached a manual to help you. A restriction in the drain line could also be the problem. Fleck 2850s

Mar 20, 2014 | Fleck 165,000 Grain Series 2850 Commercial...

1 Answer

Softener not filtering water through the salt and not draining water from tank

What model of water softener do you have ? The one you have on here is for a chemical, not a water softener. Usually it is the brine injector or commonly called the nozzle/venture that gets clogged and will not create a vacuum to draw out the brine water. If you can put a picture of your water softener on here. I'd be more than happy to help you out.

Mar 20, 2014 | Seachem Discus Buffer 4 Kilogram Softens...

1 Answer

The water softener full of water no soft water

If you failed to regenerate the filter (Back flush with brine) then the water softener will not do its job. Check the brine tank, hoses, and timer.

Mar 11, 2014 |

2 Answers

Water softener

You have SWR which would mean soft water, Then there is reg which mean regenerate, the other is bach wash and off. The thing about water softeners is that you should know how hard the water is first. There is a setting inside that determines how many grains of hardness the softener treats. It appears this unit is home made and therefore is all on and not adjustable. There needs to be a brine tank that contains salt water in order to REG the system, then you back wash it to get all the salt out. So it is anyones guess what the times and amounts are.

Jun 12, 2013 | Water Dispensing & Filtration

2 Answers

What is Salt Bridging in a Culligan Water Softener

Salt bridging can occur in any water softener "salt tank". A salt bridge occurs when a hard crust of salt develops across the salt tank when the salt wicks up moisture. The salt does not fall down in the salt tank in between regenerations and a "bridge" occurs. It may look like the salt tank is full but there will be a hollow area at the bottom of the salt tank and not enough salt to develop the proper brine for regeneration of softener. This generally happens when the salt tank is a least 1/2 full of salt. If the system has a separate salt tank, shaking the tank will break the bridge usually. Gently poking a stick at the bridge can break it up also but can damage the salt grid if you poke the stick too far down in the salt tank. Certain salts, such as pellet salt are highly prone to this problem. Using Dura Cube, Hardi Cube or Solar salt will greatly reduce the chance of bridging. Any time a salt bridge occurs it will take 3 regenerations of the water softener (in 24 hrs), after fixing it, to regain the reserve capacity and totally soft water.

Oct 27, 2011 | Culligan Sediment Water Filter

2 Answers

Kinetico Water Softening Unit has brine tank drainage problem

This sounds like the resin cylinder is perforated or connections at the top are leaking. The brine tank should only have a little water in the bottom - if it is full of water (maybe even up to the overflow?) then you will need to replace the resin cylinder or fix a leaky connection to it.

Is the water in the brine tank 'rusty'?

Feb 11, 2010 | NRS Fleck 5600 - 64,000 Grain Timer Water...

2 Answers

Water softener doesn't work properly

Check for iron content of the water in your area. Excessive iron will clog the zeolite beads in your softener and reduce its life. You can try increasing the backwash and rinse cycles to see if it helps. You can also get an iron pre-filter for a softener. I am assuming you have either a private well or a municipal well.

Mar 17, 2009 | Kitchen Appliances - Others

1 Answer

GE SmartWater Softener GNSF35ZO1

I am not familiar with your specific model of softener, but generally speaking, adding water to the brine tank is the last step of the regeneration process. This way the water can soak the salt until the next regeneration is called. Then, as you have determined, the valve does reverse direction and draws the brine solution through the resin.
There are other steps involved in regeneration, like back-washing and packing the resin, but you are mostly correct.

Hope this helps,

Aug 15, 2008 | Kitchen Appliances - Others

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