Question about Lexmark X6170 All-In-One InkJet Printer

4 Answers

Lexmark x6170 will not scan

Everytime that i try to scan something on scan function the printer says scanning but has no response... please help

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  • 6 more comments 
  • popa1 Feb 07, 2008

    i have try everything to solve the problem,but i can not scan at all the unit commands the ok but noting happens

  • Anonymous Apr 04, 2008

    I have the same problem!!!! and I dont know how to fix this.


  • Anonymous Jun 22, 2008

    Our scanner worked fine for a year or so and then it started to have a line down the middle of each scan. Now, after the 2nd year, it has started to not work at all. The printer says it is scanning, but no scan, no feed to the computer, and no light.

  • michellek852 Jun 22, 2008

    We have the same problem and have no luck with any solutions. It worked fine a month ago when we used it?????

  • Susie-Tucson Feb 03, 2009

    I tried the above that lilacgerry suggested - still doesn't work.

  • Anonymous Feb 15, 2009

    My scanner says it is scanning to e-mail, but nothing happens. Help, please.

  • Anonymous Mar 21, 2009

    Printer says it is scanning but doesn't do anything!

  • crimson_12 Mar 26, 2009

    Same problem here, says its scanning but never does, very aggravated, does no one know a fix for this, i'm goin to have to trash this thing if i can't scan!!! HELP!!

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4 Answers

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  • 390 Answers

Try resetting you machines by turning off and unplug, reverse steps and try again. If no go, repost and we will try again. Cheers lilacgerry xxx

Posted on Feb 10, 2008

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My scan is not working.if i scan a document into word its said my ocr application is not working.i downloaded a free ocr application even then its not working.please help.

Posted on May 03, 2011

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Posted on Apr 18, 2008

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My x6170 works fine except for the scanner. It comes up saying scan was not successful?? Help

Posted on Jun 03, 2010

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1 Answer

X6170 will not scan


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Disconnect your printer from your computer. Reboot your computer. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Try to scan again. Also, make sure the Lexmark OCR scan software is installed on your computer. The scan software is available on the installation disc that came with your printer.

Jun 26, 2011 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

My Lexmark X6170 scans but the scanned document is not clear or visible , the words are very light .


You could try to increase the Scan Resolution to improve scan quality using the Lexmark All-In-One Center application on your computer.
  1. Go to Start menu > Programs or All Programs > Lexmark 6100 Series > Lexmark All-In-One Center.
  2. Click Scan menu.
  3. Click See more scan settings.
  4. From the scan resolution dropdown, select a higher resolution value. 300 dpi is the default setting. Note: Increasing the resolution value also increase the scan file size.
  5. Try to scan again.

Jun 22, 2011 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

I have a lexmark all in one X6170; trying to scan in something but it won't work...please help. emergency!


Make sure everything is clear. Restart the scanner and/or computer and let me know more details please.

Jan 03, 2011 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

I have a lexmark X6170. Running Windows XP. Recently installed Micorsoft Office 2007. When I double click on the desk top icon or choose to open the program through all programs, the all in one...


To scan, you probably have to use Microsoft Fax and Scan program. It works just fine with the X6170 ... it just took me all afternoon to figure that out.

If this helps you, please come back and vote Yes so that I know I helped someone. Thanks!!

Sep 10, 2010 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

My x3470 scanning function is not working. No


Maybe try to uninstall all Lexmark Software, restart your PC and then reinstall the printer again along with all the software. That should work.

Jan 11, 2010 | Lexmark X3470 All-In-One InkJet Printer

1 Answer

Cant copy or scan in my All in One Lexmark X6170.


You must have a CD.

Make sure the scanner is unlocked.

Try copying from ADF and scanner glass.

Oct 09, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Will not scan


Try the copy function. If it works, that will verify the unit is fine. Reconnect both ends of the USB cable. If that does not work, uninstall all of the Lexmark software from your computer and reinstall.

If you are an advanced user, you could first try just removing the Lexmark printer and scanner from the Windows Device Manager.

Apr 03, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Installing CD software for Lexmark X-75


the virus might not be removed properly.ok buddy you try the kespersky antivirus and make it updated. and scan your computer for threats. if it doesn't work send me response i will try my best if it works then also response at my id yashneetpalsingh@yahoo.in

Jan 23, 2009 | Lexmark X75 All-In-One InkJet Printer

1 Answer

Scan file from Lexmark 6100 is very large


If the documents you are scanning are black and white, make sure you are selecting that in the scanner dialogue box. If you need to keep gradiants, but don't need color, try selecting grayscale. If you are adjusting your DPI (dots per inch) to the maximum (300), try using something lower (recommend 150). Lastly, check the settings in the software you use to create PDFs to ensure they are the same as what you use at the office.

Dec 24, 2008 | Lexmark X6170 All-In-One InkJet Printer

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