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Palm tx reboot when office documents is selected

Just got palm tx 2 weeks ago, was fine at first, then every time I touch office documents on the screen the palm tx reboots.Have not added anything to unit (hardware or software) that did not come with it. Have loaded 6 pictures, 3 spreadsheets, 1 document and some contacts phone numbers on unit. Have since unloaded every thing that was loaded, but prob. still there.

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I had the same issue, the palm is stuck in a loop,
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Same happened to my 3 month old TX. I just recharged it, and all was OK! Sounds strange at first, but in my hometown, it is very humid, so maybe it got some moist inside and that caused some variations in the power or battery or voltage... dunno, maybe you need some cleaning, or try to calibrate while plugged.

Hope to be useful!

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1 Answer

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You should try reloading the software back into the TX. In order to do it, you will have to erase your TX memory. Make sure you back up your files first.

To erase the memory press the reset button until the reboot screen appears. Hold down on the power button until the erase memory screen appears. Select yes. Reload software from Palm CD.

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I would erase the TX memory and reload the software.

The TX memory can be erased by pressing the reset button in the back of the unit while holding down on the power button. Press yes to confirm delete.

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May 19, 2008 | Palm TX Handheld

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What happens when you press the reset button on the back of the TX?

May 13, 2008 | Palm TX Handheld

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What happens when you press the reset button on the back of the TX?

Apr 15, 2008 | Palm TX Handheld

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i had that problem too. sorry it is bugging you.
i know you probably want to sync your data rught now. So for now try to disable the syncing of documents to go (just for now)
on palm desktop, look for the conduits and temporarily disable the syncing of docs to go. Also ensure you plug in your pda charger as well as the usb cable (I found out this helps through experience) and sync. (Just to back it up)

as for the documents to go, there is probably a file(document) that is generating the errors. please look through documents to go on your palm desktop and remove any file you feel is not necessary. also take note that it is best if your pda has some free memory on it. you may want to save those documents on a disk (If you are not already that is..) clearing up ram made my tx more stable esp during hot sync.

please let me know it that worked for you. i still have some suggestions
good luck and enjoy

Nov 05, 2007 | Palm TX Handheld

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