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My simpletough external hard drive is not being recognized by my computer. What do I do?

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My computer will not recognize the drive. Does it have to be connect to a power supply? I have it connected to a usb port


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1 Answer

My hard drive is not being recognize


A Hitachi USB external hard drive is a device that acts as portable, removable storage for your personal computer. If you need additional space to house files on your computer but don't want to go to the trouble of installing an internal drive inside the case, a USB external hard drive is your best option. These drives are "plug and play" devices, which means that very little can actually go wrong. If you're having problems, fixing them shouldn't take more than a minute or two.

Check your connections. A USB cable needs to be connecting your Hitachi external hard drive to your computer. Your external hard drive's power cable also needs to be plugged into a functional wall outlet, surge protector, extension cord or power strip. Make sure your Hitachi USB external hard drive is turned to "On." An "On/Off" button is present on the front of the unit. If the indicator light around said button is not illuminated, the drive is "Off" and your computer won't be able to recognize it. Press it to turn it on and then try to access your drive again. Format your hard drive. If your Hitachi USB external hard drive doesn't currently have a file system on it, you won't be able to use it to store data. Open up the "Computer" icon in the "Start" menu. Right-click on your USB external hard drive's icon and click "Format." Click "Start." This will install a file system on your Hitachi USB external hard drive. After this process is finished, you will now be able to use your drive. Restart your computer. Certain models of computers (especially older models) won't recognize new hardware unless your computer boots with the hardware already connected. Leave your USB drive plugged in and restart your computer. Once you do this, your Hitachi USB external hard drive should appear as normal in the "Computer" folder with all of your other drives. Hope this helps.

Jan 06, 2013 | Computers & Internet

2 Answers

External hard drive is not detected


Check Following Instructions:
1. Check your USB cable properly connected to the computer.
2. Go to My computer - right click on property - Hardware - Devices Manager - in below - USB Mass storage device - right click on this - and Uninstall - then again right click - click on Scan - it should be reload your USB drivers
your External Hard Drive will be detected

Apr 25, 2010 | Seagate USB 2.0 External Enclosure + 400GB...

1 Answer

SimpleTough External Hard Drive Not Recognized


have you tried a differnt usb cable sometimes they go bad and are you going though a usb hub or direct to usb on computer

Jan 09, 2010 | Computers & Internet

2 Answers

My Hitachi SimpleTough external harddrive is not being recognized by my computer. It is plugged into the computer and the light is on and it sounds like there is something running inside. What can I do to...


you have to restart your computer then before the window or operating system will pop up you have to press DELETE then it will show the setting of your cpu then you have to set your default optimize just choose default optimize using arrow key the hit the enter button then hit Y,to save the setting hit F10 it will detect by your computer automatically

Nov 18, 2009 | Computers & Internet

5 Answers

My Hitachi SimpleTough external harddrive is not being recognized by my computer. It is plugged into the computer, so I do not think it is 'power source' issue. It is not listed in the tree to the left...


Hello

Does the computer make a sound, or recognize that there is a device plugged into your computer. If it does,does it give you the pop up that the device is not recognized?

If so, try plugging in the external into one of the back USB ports at the back of your computer case. Also shut down your computer unplug the power cable to the computer itself for 5 - 10 minutes. This worked for me.

If the computer recognize that there is a device plugged in, but just does not show in My computer, here is how you fix this.

If the HHD gets power and you can feel the drive spinning, you can try these steps and see if your problem is solved. Go to:
control panel
Administrative tools
Computer management
Storage
Disc management

Now you should see your drive in the schematic below. Right click on it and choose the option to change drive letter or paths. Now just assign a new drive letter to the drive, restart your computer and it should work fine.

If you cannot see any power light flickering or feel movement on the drive when you power it up, then there is a other problem. Hope this can help you.Feel free to leave a comment if this doesn't work so we can try something else.

Best regards
Andrea

Nov 11, 2009 | Computers & Internet

1 Answer

My compure wont recognize my external hard drive.


check if your external hdd connect to the pc.. cables is important..

Aug 24, 2009 | Computers & Internet

3 Answers

Purchased Hitachi simpleTOUGH about a 1 mo ago. Now have issues!


My Simple Tough has failed early too, and I bet in the same way. It powers up and lights up but neither of my computers can recognize it. Have you come across a fix. Has Hitachi done good by you?

Aug 22, 2009 | Hitachi Computers & Internet

1 Answer

Computer does not recognize new 1TB ext HD


First I had to reseat one of the drives which had worked loose and become unseated during shipping. Then I had to format the hard drive and finally I had a 1TB external hard drive I could use. The light is still red.

Jul 31, 2008 | Cavalry Storage Cavalry CADB001U32 1TB...

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