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I bought the meep tablet and i am the parent i dont have a phone


I am not sure what it is that you are trying to do. You don't need a phone to set up or use the Meep. Please contact the OSI call center for assistance.

Dec 30, 2014 | Oregon Scientific MEEP Android Kids Tablet

1 Answer

Oregon scientific meep power button


OSI does not repair power buttons and opening your Meep tablet will void any remaining warranty. Having said that, some people have reported that they've opened their Meep and fixed the switch themselves. You might try a Google or YouTube search for their advice.

Apr 24, 2014 | Oregon Scientific MEEP Kids Tablet

1 Answer

Meep will not connet to wifi


Here is the remedy for that error:
We've heard a few reports of Wifi connectivity issues recently, among them 'Authentication error'. If you receive this message, our recommended remedy is to remove all Wifi connection information from your Meep, turn off your Meep, reboot your router, then turn on your Meep and re-add the Wifi information. Follow these steps exactly in this order to resolve this error message:
1. Remove all Wifi network information from the Meep's settings
2. Reboot your router
3. Re-add the Wifi network information to the Meep's settings
4. Reboot the Meep.

Jan 01, 2014 | Oregon Scientific MEEP Kids Tablet

1 Answer

Meep problems


If you are receiving a message on your Meep of 'Times Up!', please try the following steps:
1. Register your Meep. Many of the capabilities of the Meep require the parent account to exist which puts the Meep into our system.

2. Adjust your parental settings to allow for times of use. You must set a time limit for every type of allowed activity and then save those settings. If you did set up permissions and you have the Times Up message, check that your settings are the way you set them and haven't been changed. 3. Update your Meep to our latest firmware version using our Meep Ota App available in the Meep Store and through Google Play. Earlier operating versions are linked to the Times Up issue.

If you still have a Times Up message:
1. It could be an issue within your browser in that it's retaining old settings and not updating them. Try clearing the browser cache and/or disabling extensions within your browser. Another option is our Meep Together smartphone app which can also be used to adjust parental settings instead of the portal website.
2. It could be your Meep is not connecting at this time to our servers thus not being able to receive the updated settings. Check that you show a green dot which means you are connecting to us or send a Private Message with your serial # and we can check the connection from our side.
3. Another option that bypasses servers is that you can update the settings right from the Meep's own parental control interface, assuming you are on version 2.1. Additionally, within the parental app on the Meep, you can reset the timer for the Meep with the reset button, the small circular icon in the upper right hand corner of the time management screen. Once reset, you can adjust the settings as you wish.

Nov 13, 2013 | Oregon Scientific MEEP Android Kids Tablet

1 Answer

My meep tablet keeps saying times up when trying to open games


If you are receiving a message on your Meep of 'Times Up!', please try the following steps:
1. Register your Meep. Many of the capabilities of the Meep require the parent account to exist which puts the Meep into our system.
2. Adjust your parental settings to allow for times of use. You must set a time limit for every type of allowed activity and then save those settings. If you did set up permissions and you have the Times Up message, check that your settings are the way you set them and haven't been changed. 3. Update your Meep to our latest firmware version using our Meep Ota App available in the Meep Store and through Google Play. Earlier operating versions are linked to the Times Up issue.

If you still have a Times Up message:
1. It could be an issue within your browser in that it's retaining old settings and not updating them. Try clearing the browser cache and/or disabling extensions within your browser. Another option is our Meep Together smartphone app which can also be used to adjust parental settings instead of the portal website.
2. It could be your Meep is not connecting at this time to our servers thus not being able to receive the updated settings. Check that you show a green dot which means you are connecting to us or send a Private Message with your serial # and we can check the connection from our side.
3. Another option that bypasses servers is that you can update the settings right from the Meep's own parental control interface, assuming you are on version 2.1. Additionally, within the parental app on the Meep, you can reset the timer for the Meep with the reset button, the small circular icon in the upper right hand corner of the time management screen. Once reset, you can adjust the settings as you wish.

Mar 01, 2013 | Oregon Scientific MEEP Kids Tablet

1 Answer

Antivirus software for meep


ANti virus programs are available to install on the Meep through Google Play. Note that Google Play can only be opened on the Meep through the parental control portal.

Feb 28, 2013 | Oregon Scientific MEEP Android Kids Tablet

1 Answer

MEEP tablet is saying time's up! what can I do to fix?


If you are receiving a message on your Meep of 'Times Up!', please try the following steps:
1. Register your Meep. Many of the capabilities of the Meep require the parent account to exist which puts the Meep into our system.

2. Adjust your parental settings to allow for times of use. You must set a time limit for every type of allowed activity and then save those settings. If you did set up permissions and you have the Times Up message, check that your settings are the way you set them and haven't been changed. 3. Update your Meep to our latest firmware version using our Meep Ota App available in the Meep Store and through Google Play. Earlier operating versions are linked to the Times Up issue.

If you still have a Times Up message:
1. It could be an issue within your browser in that it's retaining old settings and not updating them. Try clearing the browser cache and/or disabling extensions within your browser. Another option is our Meep Together smartphone app which can also be used to adjust parental settings instead of the portal website.
2. It could be your Meep is not connecting at this time to our servers thus not being able to receive the updated settings. Check that you show a green dot which means you are connecting to us or send a Private Message with your serial # and we can check the connection from our side.
3. Another option that bypasses servers is that you can update the settings right from the Meep's own parental control interface, assuming you are on version 2.1. Additionally, within the parental app on the Meep, you can reset the timer for the Meep with the reset button, the small circular icon in the upper right hand corner of the time management screen. Once reset, you can adjust the settings as you wish.

Feb 26, 2013 | Oregon Scientific MEEP Android Kids Tablet

1 Answer

I registered my childs meep tablet with my email address, how do i stop my emails from showing on his tablet , cant find anything in settings


I am guessing that this actually involves your GooglePlay account and not the Meep parent portal account, as all Meep parent accounts use a parent's email and the emails don't go to the tablet in any way, other than through the Meep Together parental contral app which would involve a password to access. We have had people use their personal Gmail accounts for the Meep's GooglePlay and have this happen. This is why it's recommended to create a new Gmail account just for the Meep. The best thing to do is Open GooglePlay and change the account, creating a new one.

Feb 18, 2013 | Oregon Scientific MEEP Kids Tablet

1 Answer

I want to stop my emails going to my childs meep tablet


The only way this can happen is if you mean you used your own Gmail for Google Play on the Meep. The parent account will not send email to the tablet, but we have seen this happen through Google Play. This is why we suggest you create a new Gmail for the Meep. You can change the email you use right in Google Play.

Feb 18, 2013 | Oregon Scientific MEEP Android Kids Tablet

1 Answer

I would like to know how to delete my meep!tablet account


YOu will need to contact OSI to modify or delete a parent account for the Meep. It is not possible to do it yourself.

Nov 23, 2012 | Oregon Scientific Tablets & eReaders

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