Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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My dyson works with the hose but wont work the normal way

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Posted on Jan 02, 2017

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SOURCE: my dyson dc07 wont work using the hose i have

theres a o ring when u tilt the dyson from upright to 45 degree you will see it its either come off or the plastic housing that it sits in is not inline ..mark

Posted on Dec 15, 2009

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Dysonteam
  • 167 Answers

SOURCE: no suction in the hose on dyson dc24

Hi its Darran at Dyson.

It sounds as though the hose is blocked. I would recommend following the blockage procedure. If this does not resolve the problem, please call our Helpline on 0800 298 0298, between the hours of 7am - 10pm, 7 days a week.

Kind regards
Darran
Dyson Customer Service

Posted on Apr 19, 2010

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1 Answer

Dyson no suction in upholstery wand


Hi there, it's Jack at Dyson.

Like most Dyson upright vacuums, DC18 is engineered to divert suction to the hose and wand automatically when it's standing in the upright position. If your DC18 doesn't seem to have suction from the wand when standing upright, you may have a blockage in the hose or wand. Please follow the steps shown in our online Support guide to check for this: http://www.dyson.co.uk/support/dc18/dc18-all-floors/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/no/remove-the-wand-from-hose

It's also a good idea to give the filter a wash - in normal use, this should be done at least once every 3 months as shown in the video below. Use cold water without detergent, and allow at least 24 horus for the filter to dry completely before replacing it.

I'm confident following these steps will resolve the issue. However if you'd like any further guidance from our experts after you've given this a try, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jul 27, 2014 | Dyson DC18 all floors Bagless Upright...

1 Answer

My dyson crawls up to me - hose is not relaxed


Hi Colleen,

Due to your DC07's very powerful suction, it's normal to experience a certain amount of resistance when using the hose. But if the hose seems to be pulling back excessively, this indicates you may have a blockage somewhere in the hose, wand or accessories. To check for this, please follow the steps shown in our online Support guide:
http://www.dyson.co.uk/support/dc07/dc07-standard/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/wand-suction

I hope this information is useful. If you would like some further advice from our experts, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Jack
Dyson Online Support
www.dyson.com

Aug 15, 2013 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

No suction when using the hose


Hi Pam...
Sounds like you have a blockage in your hose, remove it and try to see if there is debris in the hose...remove the debris and it should work fine.
Please take time to rate me
Bud

Mar 23, 2013 | Dyson Vacuums

1 Answer

Air escaping from top of handle


Hi there, it's Jack at Dyson.
It's part of the design of our upright vacuums that when the machine is standing upright, the suction is diverted to the wand, ready for above-floor cleaning. You can find out more about how the hose, wand and tools work on our Support page:

http://content.dyson.com/support/help.asp?article=1255&product=DC28-ANIMAL

It sounds like your machine is working normally, but if you'd like any further assistance please email us at askdysonUS@dyson.com and we'll be in touch as soon as possible.
Best wishes,
JackDyson Online Customer Supporthttp://www.dyson.com

Feb 19, 2013 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

Dyson animal 17 the floor part works but when you stand upright to use hose is shuts off?


Hi there,

I'm sorry to hear you're having difficulty with your DC17. If the machine shuts off when standing in the upright position, it may be overheating due to a blockage in the wand, hose or U-bend. The easiest way to check for and remove any blockages is to follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=954&product=DC17-ANIMAL

It's also a good idea to give the filter a wash - in normal use this should be done at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 24 hours for it to dry completely before replacing it.

This should resolve the issue, but for any further assistance please call us free on 1-866-693-9766 or email us at askdysonUS@dyson.com

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com



Jan 28, 2012 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

No suction in the hose on dyson dc24


Hi its Darran at Dyson.

It sounds as though the hose is blocked. I would recommend following the blockage procedure. If this does not resolve the problem, please call our Helpline on 0800 298 0298, between the hours of 7am - 10pm, 7 days a week.

Kind regards
Darran
Dyson Customer Service

Mar 04, 2010 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

My Dyson DC15 has suddenly become very reluctant to turn left. This is only the case when it is switched on and irrespective of whether the roller brush is running or not. When the cleaner is switched off...


Hi its Darran at Dyson.

Although strange, I believe we have a solution. It sounds as though the cleaner head hose is blocked. When the machine is running the suction will be pulling against the bloskage causingt he hose to contract and prevent it from swivelling the left. When switched off there is no resistance in the cleaner head hose which is why it moves normally.

You simply need to check and clear the blockage from the cleaner head hose and this should resolve the problem.

Details on the blockage procedure can be found on our website at www.dyson.co.uk/support. From the Support section homepage, click on "My machine is not working", pick you machine and follow the diagnostics for my machine is not picking up correctly.

I hope that this information is useful to you.

Kind regards
Darran
Dyson Customer Service

Feb 17, 2010 | Dyson DC15 All Floors - The Ball Bagless...

1 Answer

My dyson dc07 wont work using the hose i have


theres a o ring when u tilt the dyson from upright to 45 degree you will see it its either come off or the plastic housing that it sits in is not inline ..mark

Dec 12, 2009 | Dyson DC14 All floors Bagless Upright...

1 Answer

Problems with Dyson DC14 Animal Bagless Vacuum very little suction coming from the hose. cleaned filter and suction has not improved. Please help. Thanks


Two possible solutions come to mind. First off, there is a clog in your hose. If you have another vacuum, try using the hose on that one to **** it out.
If that doesn't work, you may need to have the clutch replaced. Check your warranty. The clog wont be covered, but the clutch will be,

Oct 08, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Dyson Animal on button wont stay on.


That's the problem with dyson. They work for the first few months then start to break down. Your switch might need replacing or your cord connection is lose and causing it to short out and turn off.

Aug 14, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

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