Question about Packard Bell Easy One Silver 2120 Notebook

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Last night I received a Yahoo Instant message from a 'friend' in the Dominican Republic. Accompanying this message was a hyperlink referring me to a photograph I should look at on Facebook.I tried unsuccessfully to see this photograph and eventually gave up. This morning my computer didn't work. As soon as I type in my password and try to log on the 'welcome' screen comes on and immediately afterwards the screen goes black. I have access to the task manager through Contl +Alt +Delete, but nothing else. I think this is due to a virus.My operating system is Microsoft Vista. Any ideas?

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This is clearly a virus. I think your best shot is to take the computer to technician and ask him to try and save the data if you have something really important. Restoring data may cost quite a lot of money, so I would advise you to only do this if you have something really really important. If you do not have any crucial information on your laptop, I would suggest to format the laptop and install the windows anew.
Viruses tend to implement themselves and reinstalling the windows with no format is still too risky. I know that a lot of people will tell you to run an anti virus and let it take care of the virus for you, but in the bottom line- it doesn't remove the virus, simply because viruses are updating on a daily basis and anti-viruses can't keep up

Posted on Nov 15, 2009

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