Question about DISH Network ViP622 DVR DTV Receiver / 180-Hours Video Recorder

2 Answers

Recordings skip to Live TV

After we have paused live TV and then resume, the recording jumps to Live TV. We've noticed when we then rewind the recording it's not a "fluid" smooth rewind. It seems to hang for very brief moments during the rewind. We'll attempt to start again and find that the recording again jumps to Live TV after a while. Doesn't appear to happen at the same spot each time.

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  • Anonymous Sep 21, 2008

    I am experiencing the exact problem as you did on 1/9/08. Regardless of whether I am recording or just behind live TV, the program continues to jump to live tv and has the same hesitations when rewinding. This is occurring on both Dish tuners and the OTA tuner. Dish told me they believe it may be a software issue and have placed a work order to tech support. The problem begaqn about a week ago, which they say coincides with the last software update. They've asked me to wait a week to see if they can resolve the problem.

  • Anonymous Sep 24, 2008

    This is a follow-up to my 9/21 discussion: I asked my DISH installer if he had similar problems with other clients - he has not. He stated that it was a hardware problem and no program updates would correct it. So, I called DISH and they are sending me a new 622. I anticipate this will solve my problem.

  • Anonymous Oct 20, 2008

    I have the same problem right now. I will call Dish in the morning to see if my old box can be switched out with a new one.

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2 Answers

Actually when I contacted Dish, they offered to replace my unit and I'm glad to say it went very smoothly. Never did receive confirmation on what the problem might have been but I didn't even have the protection in place and they replaced it, no questions asked. I'm guessing they were aware of the issue whatever it was. I was afraid it might have had something to do with sitting the unit on top of some of my other stereo components.

Posted on Aug 29, 2008

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  • 51 Answers

I think this was a software issue, hopeffully its been resolved by now??

Posted on Aug 29, 2008

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