Question about Kodak EasyShare Printer Dock Series 3

1 Answer

Out of paper issue

It says out of paper and press print after loading the paper but continues to say out of paper after loading the paper

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1 Answer

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  • 3 Answers

Instead of restarting, try this:
1. Start
2. Run
3. Type this in the box: services.msc
4. Hit ENTER
5. Scroll down to PRINT SPOOLER
6. Right-click on it and choose RESTART

this will clear out your print queue without having to restart. Good luck!!


Hi this is the more effective way to refresh the print queue.

Manually Stop and Restart the Spooler Service



1. Click Start, click Run, type command, and then click OK to display the command.com window.
2. Type net stop spooler, then press .
3. Type sc config spooler depend= RPCSS start= Auto, then press . The spaces between = and RPCSS and = and Auto are important. Without these spaces, the command fails.
Type net start spooler, then press



NARENDER KUMAR RANA
narendertacl@gmail.com
narendertacl@yahoo.com
narendertacl@hotmail.com

Posted on Nov 15, 2009

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SOURCE: canon pixma mp110 saying ''please load paper and press ok''

there is problem in the paper feeder gears of the printer.they r pulling the paper and then not able to forward the paper as they worn out or slightly cracked.so they needs replacement with deep servicing/cleaning from proper technician .it will be ok after that.

Posted on Nov 17, 2008

  • 2 Answers

SOURCE: repeat warning

Have you tried removing/re-inserting the ink cartridges??

Posted on May 16, 2009

  • 257 Answers

SOURCE: I have paper in the paper tray but it still says

if you have the cd for printer,, then unistall it ,,then reinstall it see if work then

Posted on Aug 11, 2009

yboyandrei
  • 828 Answers

SOURCE: I continue to receive "Paper too narrow. Load with wider paper"

Check the Paper Size Settings.

The only document I found at HP.com that may seem to address your issue is the following:

A 'Paper Mismatch' or 'Paper too Narrow' Error Occurs While Receiving a Fax

If you have a problem just reply on us.
Good luck!

If i am helpful please rate me.
Thank you.

Yboyandrei

Posted on Aug 24, 2009

57 varieties
  • 1653 Answers

SOURCE: hp 4100 inkjet printer not recognizing paper in tray

This is cased by a dirty paper feed path or paper feed sensor so it will need cleaning and blowing out. Make sure that all the internal paper guides and separators are free of obstruction. Make sure that the sensors are all clean that the internal paper guides are all in place and operate freely. Also clean it with a vacuum with a soft haired brush tool to avoid any damage. Also fan the paper before using it and do not overload the print paper tray. Also check that the pick up rollers are not worn or contaminated with dirt / debris etc. Also make sure that the print tray is not overloaded and make sure that the paper is not to tightly held by the tray side guide.

Also check the paper pick up for wear as this will cause additional pages to be collected and fed through the printer. Make sure that you fan the paper before use ant it is of suitable quality and weight.

Posted on Oct 01, 2009

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Hp officejet 4500 will not print from mac ibook g4


HP Officejet 4500 (G510) Series and 4500 (K710) Series All-in-One Printers - The All-in-One Does Not Pick Up or Feed Paper Issue The product does not pick up or feed paper from the paper tray. How to use the solutions in this document To resolve the issue, try each solution in this document in the order presented. c01733891.gif IMPORTANT : Each time you try a solution, try to print a self-test report to determine if the hardware is functioning correctly. To print a self-test report, use the steps in the following table. How to print a self-test report
  1. Load plain, white paper in the paper tray.
  2. Press and hold the Cancel button (c01235250.gif ) on the product control panel.
  3. While holding the Cancel button (c01235250.gif ), press the OK button (c01961874.gif ). The self-test report prints.

NOTE: Refer back to the steps in this table after attempting each solution. Solution one: Reset the All-in-One
  1. Disconnect the power cord from the back of the product.
  2. Wait 30 seconds.
  3. Reconnect the power cord to the back of the product.
  4. Press the Power button (c01602202.gif ) to turn on the product.
  5. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.
  • If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting.
  • If the issue persists , continue with the next solution.
  • If the test page does not print , continue with the next solution.
Solution two: Check the paper The condition of the paper or the amount of paper loaded might prevent the rollers from picking it up and feeding it through the product. Use the following steps to check the paper in the input tray.
  1. Remove any wrinkled or damaged paper from the input tray.
  2. Make sure that all the paper is the same size and type.
  3. Tap the stack of paper on a flat surface to align the edges.
  4. Make sure that the stack of paper contains from 10 to 25 sheets of paper.
    NOTE: Do not overload the input tray. Make sure the stack of paper is shorter than the top of the paper width guide.
  5. Insert the stack of paper into the product, and then gently push the paper width guide snugly against the paper. Figure 1: Load paper c01970609.gif 1 - Load paper 2 - Adjust the paper width guide Illustration of loading paper and adjusting the paper width guide
  6. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.
  • If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting.
  • If the issue persists , continue with the next solution.
  • If the test page does not print , continue with the next solution.
Solution three: Check the print settings The paper settings in the print driver must match the paper size and type loaded in the product. Use the following instructions to adjust the paper settings.
  1. In the software program you are printing from, click File .
  2. Click Print , and then click Setup , Properties , or Preferences .
    NOTE: The specific options might vary depending on the software program.
  3. Click the Features tab.
  4. In the Basic Options pane, select More from the Paper sizes drop-down list.
  5. Select the size of paper loaded in the product, and then click OK .
  6. In the Basic Options pane, select More from the Paper type drop-down list.
  7. Select the type of paper that you loaded, and then click OK .
    NOTE: These changes do not change the default print settings. The print settings revert to the default settings the next time you open the program.
  8. Change any other print settings necessary, and then click OK .
  9. Click OK to print.
  10. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.
  • If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting.
  • If the issue persists , continue with the next solution.
  • If the test page does not print , continue with the next solution.
Solution four: Clean the rollers Follow these steps to clean the rear rollers and the pick rollers on the HP product. Step One: Clean the rear rollers
  1. Press the Power button (c01602202.gif ) to turn off the product.
  2. Disconnect the power cord from the rear of the product.
  3. Remove the rear access door. Press in the tab on the left side of the door, and then pull the door away from the product. Figure 2: Remove the rear access door c01961876.gif Remove the rear access door
  4. Lightly moisten a lint-free cloth with distilled or bottled water, and then wipe the paper rollers. Rotate the rollers with your fingers to clean all the way around. Figure 3: Clean the rollers c00246512.jpg Graphic: Showing paper rollers
  5. Make sure that the paper feed rollers on the rear access door are clean, free of paper bits, and rotate freely. Figure 4: Access door rollers c01590938.gif Access door rollers
  6. Allow the rollers to dry completely.
  7. Reattach the rear access door. Push the door forward until it snaps into place.
Step two: Clean the pick roller
  1. Remove any paper from the paper tray.
  2. Remove the rear access door. Press in the tab on the left side of the door, and then pull the door away from the product. Figure 5: Remove the rear access door c01961876.gif Remove the rear access door Figure 6: Rear rollers and location of pick roller c01976220.gif Image: Rear rollers and location of pick roller
  3. Lightly moisten a lint-free cloth with distilled or bottled water, and then wipe the pick roller. Rotate the pick roller upward with your fingers to clean all the way around. Figure 7: Pick roller c01975068.gif Image: Pick roller in the product
  4. Make sure that the pick roller and the rollers around it are clean, free of paper bits, and rotate freely.
  5. Allow the pick roller to dry completely.
  6. Reattach the rear access door. Push the door forward until it snaps into place.
  7. Load the tray with plain white paper.
  8. Reconnect the power cord to the rear of the product.
  9. Press the Power button (c01602202.gif ) to turn on the product.
  10. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.
  • If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting.
  • If the issue persists , continue with the next solution.
  • If the test page does not print , continue with the next solution.
Solution five: Service the All-in-One

Mar 06, 2013 | HP Officejet 4500 All-in-One Printer G510G

1 Answer

Load error


When trying to print on continuous stationery, the display may show "Online Single Load". This will occur if the printer is expecting to print on single sheet paper even though you may want it to print on continuous paper. To clear the error follow this procedure. • Take the printer off-line by pressing the Online key • Press the Setup key • Press the key under "Paperway" in the display • Select Tractor 1 (or Tractor 2 if fitted/required) • Press the key under "Set" • If the job still refuses to print try loading the printer with a single sheet of paper to clear the command. To do this remove the tractor feed paper and close the cover on top of the tractors but not the outside cover. You will see a guide into which put a single sheet of paper and press the key under "Load" in the display. • The printer should commence printing. If it does not, then press and hold the key under "LF/FF" to eject the single sheet. Now follow the instructions above again to select the Tractor. The display should read "OnLine Tractor Load". Load the tractor fed paper into the Tractors and press the key under "Load". The printer should now be ready to print. Check your software settings for the correct paper path type. Ensure that the display does not show "Manual" otherwise you will have to clear this error in the same manner as you have for Single sheet

Dec 06, 2011 | Tally Dot Matrix T2265C Printer

1 Answer

Printer was working ok then error 0x610000f6 came up this comes up all the time


Follow the below mentioned steps to resolve the issue :
This error is usually due to Carriage Jam issue. 1) Power off 2) Unplug the power cable from the wall outlet (should always power off first using the power button). 3) Remove the back piece and putting it back, making sure it's well adjusted. 4) Also removed the piece where the printed paper land, and put it back. In case if this doesnt help follow the below mentioned steps : Print a self-test report : ollow these steps to print a self-test report. Press the Power button to turn the product on. Press and hold the Cancel button. Press the Red-eye Removal button. Solution one: Turn the printer off, and then turn it on Follow these steps to turn the product off and then to turn it on. Step one: Turn the printer off, and then turn it on Press the Power button to turn the product off. Wait 15 seconds. Press the Power button to turn the product on. Step two: Print a self-test report Print a self-test report. Refer to the section on how to use these solutions at the beginning of this document. If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. Reconnect the USB cable, and then try to print again. If the issue persists , continue with the next solution. If the self-test report does not print , continue with the next solution. Solution two: Clear all paper jams Follow these steps to clear any paper jams. Step one: Remove any loose paper 1. Disconnect the USB cable from the product. 2. Disconnect the power cord from the back of the product. 3. Remove all unused paper from the tray. Step two: Remove all paper from inside the back of the printer. From the back of the product, remove the rear access door or duplexer, and then remove any paper stuck inside of the product. Press the tab on the left side of the rear access door to release it, and then remove the door by pulling it away from the product. Gently pull any jammed paper out of the rollers.
If your product has a duplexer :
1. Remove the duplexer from the rear of the product and remove any paper or scraps of paper stuck inside of the product. 2. Open the duplexer and remove any paper or any other obstructions. 3. Close the duplexer. 4. Reinstall the rear access door or duplexer.
Step three: Remove jammed paper from the front of the printer. Remove the paper very carefully. If the paper tears, part of it might remain inside the paper path and damage the product. Carefully remove all traces of paper that you can find. Reconnect the power cord to the back of the product. Press the Power button to turn on the product. Open the carriage access door. The carriage might try to move into the access area. If so, allow it to move to that position.
With the product turned on, disconnect the power cord from the back of the product. Unplug the power cord from the power source or electrical outlet. Check for any paper or objects that might be stopping the carriage. Reach inside the product, and then manually move the carriage. If the carriage is stuck on the right side of the product , move the carriage to the left side of the product. If the carriage is stuck on the left side of the product , move the carriage to the right side of the product. If the carriage is stuck in the middle of the product , move the carriage to the right side of the product. Remove any loose paper or obstructions found. Make sure that the carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Close the carriage access door. Reconnect the power cord to the product and to the power source. Reconnect the USB cable to the product. Load plain paper in the tray. Press the Power button to turn the product on. Step four: Print a self-test report If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. Reconnect the USB cable, and then try to print again. If the issue persists , continue with the next solution. If the self-test report does not print , continue with the next solution. Solution three: Make sure that the cartridges are installed correctly Improper placement or installation of the cartridges can cause a carriage jam. Installing only one cartridge can also cause a carriage jam. Follow these steps to make sure that the cartridges are installed correctly: Step one: Remove the cartridges Press the Power button to turn on the product. Open the carriage access door. Press the tab on one cartridge to release it and then remove it from the slot. Repeat the previous steps to remove the other cartridges. Look under and around the carriage, and then remove any obstructions. Step two: Reinstall the cartridges 1 - Latch in down position Slide one cartridge into its slot with the matching icon, and then press it in until it snaps into place. Figure 9: Slide one cartridge into its slot and snap it into place
Repeat the previous steps to install the other cartridges. Close the carriage access door. Load plain paper in the tray. Figure 10: Load plain paper Step three: Print a self-test report Print a self-test report. Refer to the section on how to use these solutions at the beginning of this document. If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. Reconnect the USB cable, and then try to print again. If the issue persists , continue with the next solution. If the self-test report does not print , continue with the next solution. Solution four: Connect the printer directly to a wall outlet If the product is connected to a power strip or a surge protector, follow these steps to connect the product directly to a wall outlet. Step one: Connect the printer directly into a wall outlet Press the Power button to turn off the product. Disconnect the power cord from the back of the product. Disconnect the power cord from the power device. Plug the power cord directly into a wall outlet. Connect the power cord to the back of the product. Press the Power button to turn on the product. Try to print.
Step two: Print a self-test report
Print a self-test report. Refer to the section on how to use these solutions at the beginning of this document. If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. Reconnect the USB cable, and then try to print again. If the issue persists , continue with the next solution. If the self-test report does not print , continue with the next solution. Solution five: Perform a power reset. Follow these steps to reset the product. Step one: Perform a power reset Press the Power button to turn on the product. With the product turned on, disconnect the power cord from back of the product. Disconnect the power cord from the wall outlet. Wait at least 15 seconds. Connect the power cord into wall outlet. Connect the power cord to the back of the product. If the product does not turn on by itself, press the Power button ( ) to turn it on. Try to print. Step two: Print a self-test report. Print a self-test report. Refer to the section on how to use these solutions at the beginning of this document. If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. If the issue persists , continue with the next solution. If the self-test report does not print , continue with the next solution. If the self-test prints, then your carriage jam issue is resolved. Connect the USB cable to continue the print job. Step three: Search for more information If you detect another issue, go to the HP Product Support Home Page, and then search for another document that relates to the issue you are experiencing. Solution six: Service the product If you have completed all the preceding steps and are still experiencing a problem, service the product.

May 01, 2011 | HP Office Equipment & Supplies

1 Answer

Will n print.comes up with out of paper when there ism paper


1) Connect the printer directly to wall outlet..

2) try different wall outlet

3) Reset the product
a) Press the Power button to turn on the product.
b) With the product turned on , disconnect the power cord from the rear of the product.
c) Unplug the power cord from the wall outlet.
d) Wait at least 15 seconds.
e) Plug the power cord back into the wall outlet.
f) Reconnect the power cord to the rear of the product.
g) If the product does not turn on by itself, press the Power button to turn it on.
If these steps resolved the issue , you do not need to continue troubleshooting.
If the issue persists , continue to the next solution


4) Check the condition of the paper, and then reload it
a) Replace any ripped, dusty, wrinkled, or bent paper.
NOTE: Use only plain, white, unused paper in the product until you resolve the issue.
b)Make sure that all of the paper in the tray is the same size and type. Never load mixed types of paper at the same time.
c) Tap the stack of paper on a flat surface to align the edges.
d) Make sure that the stack of paper has at least 10 sheets and no more than 25 sheets of paper.
NOTE: Do not load too much paper in the product.
e) Insert the stack of paper into the product, and then gently push the paper guides snugly against the paper. Make sure that the paper is fully inserted into the product.
f) Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time. Then try printing again.
If these steps resolved the issue , you do not need to continue troubleshooting.
If the issue persists , continue to the next solution


5) Adjust the paper settings in the print driver
a) Open the document that you were trying to print when the issue occurred.
b)Click File , and then click Print . The Print dialog box opens.
c) Click the button that opens the Properties dialog box. Depending on the software program, the button might be Properties , Options , Printer Setup , Printer , or Preferences .
d) Click the tab that provides paper type and size settings. The tab might be Features or Paper/Quality .
e) From the Size is drop-down menu, select the paper size that matches the paper in the tray.
f) From the Type is drop-down menu, select the paper type that matches the paper in the tray.
g) Click OK , and then click OK again to print the document.
NOTE: If the issue is resolved, and you want to print on another type of paper, load the new paper type, and then repeat the previous steps for the new paper.
If these steps resolved the issue , you do not need to continue troubleshooting.
If the issue persists , continue to the next solution.


6) Clean the paper rollers
a) Press the Power button ( ) to turn off the product.
b) Disconnect the power cord from the rear of the product.
c) Remove the rear access door
d) Wipe each paper roller with a lint-free cloth lightly moistened with distilled or bottled water. Rotate the rollers upward carefully to clean all the way around.
e) Allow the rollers to dry completely, and then replace the rear access door or duplexer.
f) Slide the rear access door or duplexer into place, and then gently push it in until it clicks or snaps into place.
g) Reconnect the power cord to the rear of the product.
Try printing again.
If these steps resolved the issue , you do not need to continue troubleshooting.
If the issue persists , continue to the next solution


7) Service the product

Mar 26, 2011 | HP DeskJet 5650 InkJet Printer

1 Answer

The printer hp deskjet 3325 dos't drag the paper to print


Solution one: Reset the product
  1. Press the Power button (c01602202.gif ) to turn on the product.
  2. With the product turned on , disconnect the power cord from the rear of the product.
  3. Unplug the power cord from the wall outlet.
  4. Wait at least 15 seconds.
  5. Plug the power cord back into the wall outlet.
  6. Reconnect the power cord to the rear of the product.
  7. If the product does not turn on by itself, press the Power button (c01602202.gif ) to turn it on.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution three: Adjust the paper settings in the print driver The paper settings in the print driver must match what is loaded in the tray. NOTE: These changes do not change the default print settings. The print settings return to default the next time the program opens.
  1. Open the document that you were trying to print when the issue occurred.
  2. Click File , and then click Print . The Print dialog box opens.
  3. Click the button that opens the Properties dialog box. Depending on the software program, the button might be Properties , Options , Printer Setup , Printer , or Preferences .
  4. Click the tab that provides paper type and size settings. The tab might be Features or Paper/Quality .
  5. From the Size is drop-down menu, select the paper size that matches the paper in the tray.
  6. From the Type is drop-down menu, select the paper type that matches the paper in the tray.
  7. Click OK , and then click OK again to print the document.
NOTE: If the issue is resolved, and you want to print on another type of paper, load the new paper type, and then repeat the previous steps for the new paper.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution four: Clean the paper rollers Follow these steps to clean the paper rollers.
  1. Press the Power button (c01602202.gif ) to turn off the product.
  2. Disconnect the power cord from the rear of the product.
  3. Remove the rear access door. Different models have different rear access doors. Some have one release tab, some have two release tabs, some have a knob to turn, and some have in-tray catches. Some also have automatic two-sided printing accessories (duplexers). Release the rear access door or duplexer as necessary, and then remove it to access the paper rollers for cleaning. Wipe each paper roller with a lint-free cloth lightly moistened with distilled or bottled water. Rotate the rollers upward carefully to clean all the way around.
  4. Allow the rollers to dry completely, and then replace the rear access door or duplexer.
  5. Slide the rear access door or duplexer into place, and then gently push it in until it clicks or snaps into place.
  6. Reconnect the power cord to the rear of the product.
  7. Try printing again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution six: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product. Cause Any of the following issues can cause this issue:
  • The paper trays are empty or overloaded.
  • The paper is curled.
  • The print side, or shiny side, of the paper is not loaded in the tray face down. For photo paper, always load the rougher side of the paper facing up.
  • The paper is too slick for the product.
  • The paper might not be engaged with the feed rollers.
  • The paper-width guide is pressed against the paper stack too tightly.
  • The paper tray is not completely inserted into the product.
  • The paper settings in the print driver do not match the paper loaded in the paper tray.
  • The rubber paper-feed rollers are dusty.

Dec 30, 2010 | HP DeskJet 3325 InkJet Printer

1 Answer

Does not feed paper


Please follow the steps to fix your problem

Solution one: Reset the product
  1. Press the Power button (c01602202.gif ) to turn on the product.
  2. With the product turned on , unplug the power cord from the back of the product.
  3. Disconnect the power cord from the wall outlet.
  4. Wait at least 15 seconds.
  5. Connect the power cord to the wall outlet.
  6. Connect the power cord to the back of the product.
  7. If the product does not turn on by itself, press the Power button (c01602202.gif ) to turn it on.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution two: Check the condition of the paper, and then reload it
  1. Replace any ripped, dusty, wrinkled, or bent paper.
    NOTE: Use only plain, white, unused paper in the product until you resolve the issue.
  2. Make sure that all of the paper in the tray is the same size and type. Never load mixed types of paper at the same time.
  3. Tap the stack of paper on a flat surface to align the edges.
  4. Make sure that the stack of paper has at least 10 sheets and no more than 25 sheets of paper.
    NOTE: Do not load too much paper into the product.
  5. Insert the stack of paper into the product, and then gently push the paper guides snugly against the paper. Make sure that the paper is fully inserted into the product.
  6. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time. Then try printing again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution three: Adjust the paper settings in the print driver The paper settings in the print driver must match what is loaded in the tray.
NOTE: These changes do not change the default print settings. The print settings return to default the next time the program opens.
  1. Open the document that you were trying to print when the issue occurred.
  2. Click File , and then click Print . The Print dialog box opens.
  3. Click the button that opens the Properties dialog box. Depending on the software program, the button might be Properties , Options , Printer Setup , Printer , or Preferences .
  4. Click the tab that provides paper type and size settings. The tab might be Features or Paper/Quality .
  5. From the Size is drop-down menu, select the paper size that matches the paper in the tray.
  6. From the Type is drop-down menu, select the paper type that matches the paper in the tray.
  7. Click OK , and then click OK again to print the document.

NOTE: If the issue is resolved, and you want to print on another type of paper, load the new paper type, and then repeat the previous steps for the new paper.

May 18, 2010 | HP DeskJet 648c InkJet Printer

1 Answer

Poor black print quality black prints greenish grey


  1. Lift the printer access door, then remove the ink cartridges from the printhead.
  2. Verify that the label on the ink cartridges is intact, and the cartridges are not damaged.
  3. Verify that only KODAK branded ink cartridges are installed.
  4. Insert the ink cartridges into the printhead, then press down firmly until you hear them click into position.
  5. Close the printer access door, then make the same print.
If issue still continues:
  1. Verify that inkjet paper is loaded in the paper tray.
  2. Press and hold Cancel + Copy/Resume simultaneously until the On/Off light flashes green. The On/Off light continues to flash during the cleaning procedure.
  3. When the On/Off light glows a steady green, press and hold Scan + Copy/Resume simultaneously until the On/Off light flashes, then wait for the demo sheet to print.
If issue still continues:

the printhead for your printer is in need of replacement. Contact Kodak

Best of Luck

Nov 16, 2009 | Office Equipment & Supplies

1 Answer

Hp printers continue to jam


Print a self-test report Use the following steps to print a self-test report.
  1. Load plain white paper in the input tray.
  2. Press Setup , and then press 2 . The Print Report menu displays.
  3. Press 1 to select and print a Self-Test Report .
IMPORTANT! Try to print a self-test report after every solution even if the solution resolves the issue. Solution one: Clear the paper jam Follow these steps in the order presented to resolve the paper jam. Step one: Remove loose paper from the tray Remove any loose sheets of paper from the input tray and the output tray. CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism

Sep 08, 2009 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Had a paper jam, fixed it. Now it won't print anything.


Follow these steps to resolve the paper jam. Remove any loose paper from the input tray. CAUTION: Do not remove jammed paper at this stage. This video supplements the instructions in this document. For best quality on dial-up connections, wait until the video has fully loaded before viewing. Flash Player from Macromedia is required to view this video. If needed, visit the Macromedia Web site (in English) to download and install Flash. Click here to go to the Macromedia Web site.
  1. On the rear of the product, press in the tab on the left side of the rear access door to release the door. Pull the door away from the product to remove it. Figure 1: Removing the rear access door c00442055.gif CAUTION: Do not try to clear a paper jam from the front of the product. Doing so can damage the print mechanism.
  2. Gently pull the paper out of the rollers. CAUTION: If the paper tears while being removed from the rollers, check the rollers and wheels for torn pieces of paper that might have remained inside the product. Loose pieces of paper will cause future paper jams.
  3. Replace the rear access door. Gently push the door forward until it snaps into place.
  4. Press OK to continue the current print job.
    • If the issue is not resolved , continue to the next step.
    • If the issue is resolved , you do not need to continue to the next step.
  • If these steps resolved the issue , there is no need to continue troubleshooting.
  • If the issue persists , continue to the next step.
Step three: Clean the rollers
  1. Turn off the unit, and then unplug the power cord.
  2. Press in the tab on the left side of the rear clean-out door to release the door. Remove the door by pulling it away from the unit.
  3. Wipe the paper rollers with a lint-free cloth lightly moistened with distilled or bottled water. Rotate the rollers with your fingers to clean all the way around. Figure 2: Cleaning the paper rollers c00246512.jpg
  4. Allow the rollers to dry completely, and then replace the rear access door.
  5. Plug the unit back in and turn it on.
  • If these steps resolved the issue , there is no need to continue troubleshooting.
  • If the issue persists , continue to the next step.
Step four: Clear the jam from the automatic document feeder (ADF)
  1. Lift the cover of the ADF. Figure 3: Lifting the ADF cover c01391962.gif
  2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when being removed from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the product. Loose pieces of paper will cause future paper jams.
  3. Close the cover of the ADF.
  • If these steps resolved the issue , there is no need to continue troubleshooting.
  • If the issue persists , continue to the next step.
Step five: Reload paper and test the All-in-One
  1. Reload plain, letter-size paper in the main tray.
  2. Press the Power button (c01324469.gif ) to turn the product on, if it is not already on.
  3. Press Setup .
  4. Press the right arrow button (c01185072.jpg ) until Print Report displays on the control panel, and then press OK .
  5. Press the right arrow button (c01185072.jpg ) until Self-Test Report displays on the control panel, and then press OK . The self-test prints.
  • If these steps resolved the issue , there is no need to continue troubleshooting.
  • If the issue persists , continue to the next step.
Step six: Service the All-in-One If you have completed all the steps listed above and are still experiencing a problem, service the product.

Jul 03, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

ON button on hp photosmart C5280 will not turn off. keep saying paperjam but there is no paper.


Open and clean your printer with some air compress can.
Check the cartridges, take out and put them on place again
Unplug the printer for a while and plug in again
Reset the printer to factory settings
If still not shut down, the printer need to be serviced

**********************************************************
Solution one: Clear the jam from the back of the All-in-One
Follow these steps to clear a paper jam from the back of the product.
CAUTION: Trying to clear a paper jam from the front of the product can damage the print mechanism. Gain access to and clear paper jams through the rear door whenever possible.
Step one: Remove any loose paper
Remove any loose paper from the input tray.
CAUTION: Do not remove jammed paper at this stage.
Step two: Clear the jam from the rear access door
Press the Power button ( ) to turn the product off.
Unplug the power cord from the back of the product.
Turn the product so that you can access the back of the product.
Press in the tab on the left side of the rear access door to release it. Pull the door away from the product to remove it.
Figure 1: Remove the rear access door
Gently pull the jammed paper out of the rollers.
CAUTION: If the paper tears, check the rollers and wheels for torn pieces of paper that might remain inside the product. Remove all the pieces of paper from the product to prevent more paper jams.
Reinsert the rear door. Gently push the door forward until it snaps into place.
Plug the power cord into the product again.
Press the Power button ( ) to turn the product on.
Press OK to continue the current print job.
NOTE: Sometimes the print job cancels instead of continuing when you press OK . If this happens, restart the print job beginning with the page number when the jam occurred.
If these steps resolved the issue , you do not need to continue troubleshooting.
If the issue persists , continue to the next solution.
Solution two: Open the top cover and clear the jam
If you cannot remove the paper jam from the back of the product, follow these steps to remove the paper jam from the top.
CAUTION: Remove the paper jam carefully, because it is possible to damage the product when removing paper from the top.
With the product still turned on, unplug the power cord from the product.
Raise the cartridge door.
Figure 2: Raise the cartridge door
Gently pull any jammed paper out of the rollers.
Close the cartridge door.
Figure 3: Close the cartridge door
Plug the power cord into the product again.
Wait until the product is idle and silent, and then try the print job again.
If these steps resolved the issue , you do not need to continue troubleshooting.
If the issue persists , continue to the next solution.
Solution three: Clean the rollers
Follow these steps to clean the paper feed rollers and the pressure rollers to remove any debris, dirt, or paper scraps.
Press the Power button ( ) to turn the product off.
Unplug the power cord from the back of the product.
Turn the product so that you can access the back of the product.
Press in the tab on the left side of the rear access door to release it. Pull the door away from the product to remove it.
Figure 4: Remove the rear access door
Lightly moisten a lint-free cloth with distilled water, and then wipe the rollers inside the product with the cloth. Rotate the rollers upward with your fingers to clean the entire surface.
Wipe the pressure rollers on the inside the rear access door in the same manner as you did for the rollers inside the product.
Allow the rollers to dry completely.
Reinsert the rear access door. Gently push the door forward until it snaps into place.
Plug the power cord into the product again.
Press the Power button ( ) to turn the product on.
Try the print job again.
If these steps resolved the issue , you do not need to continue troubleshooting.
If the issue persists , continue to the next solution.
Solution four: Reload paper and check the print settings
Follow the steps to reload paper and check the print settings. The print settings must match the type of paper in the product.
Step one: Reload paper
Raise the output tray.
Slide the paper-width guide to its outermost position.
Figure 5: Slide paper-width guide outward
Fan a stack of paper to make sure the pages are not stuck together. Then tap the stack on a flat surface to align the edges.
Load the stack of paper in the main paper tray with the short edge forward and the print side down. Slide the stack forward until it stops.
Figure 6: Load paper in main paper tray
Slide the paper-width guide inward until it stops at the edge of the paper. Do not overload the main paper tray. Make sure the stack of paper fits within the main paper tray and is no higher than the top of the paper-width guide.
Figure 7: Slide paper-width guide inward
Lower the output tray, and then pull the output-tray extension toward you as far as it goes.
Step two: Check the print settings
Open the program that you were using to print when the paper jam occurred.
Click File , and then click Print . The Print dialog box opens.
Click Properties . The Document Properties dialog box opens.
Click the Paper/Quality tab.
Make sure the Paper size and Paper type settings match the paper loaded in the product.
NOTE: A paper jam might occur if the Document Properties dialog box lists photo paper, but plain paper is loaded in the product.
Click OK , and then click OK again to print the document.
If these steps resolved the issue , you do not need to continue troubleshooting.
If the issue persists , continue to the next solution.
Solution five: Reset the All-in-One
Press the Power button ( ) to turn off the product.
NOTE: The product might not turn off after pressing the Power button. Continue to the next step regardless.
Disconnect the power cord from the back of the product.
Disconnect the power cord from the electrical outlet, and then wait 30 seconds.
Connect the power cord to the electrical outlet.
Connect the power cord to the back of the product.
Press the Power button ( ) to turn on the product.
If these steps resolved the issue , you do not need to continue troubleshooting.
If the issue persists , continue to the next solution.
Step six: Service the All-in-One
If you have completed all the steps listed above and are still experiencing a problem, service the product.

Nov 06, 2008 | HP Office Equipment & Supplies

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