Question about Royal CIA 12X Shredder

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It seems that the motor has malfunctioned while I was using it. I was shredding paper keeping the maximum sheets below the twelve stated in the direction. While I was using it, it would occasionally get clogged and I'd have to stop and clear the paper that was causing the stoppage.

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The motor has 'malfunction' is not a clear description of the problem.

Do you hear a whine? The motor is trying to run but jammed. Sometimes gears in the gear train break or jam. On some a thermal fuse may pop to prevent overheating.

Unplug. Remove the top from the basket. Turn the shredder head over and make sure the cutting head is clear. 

Anything further requires disassembly. 

The last unit I repaired had a couple of stripped gears. These where inside a plastic cover on one side of the unit. I used the web to locate the manufacturer and ordered a replacement set for $30 inclding shipping and handling. It was about 2 hours work to take apart, locate and order parts, and fix it. In many cases you will prefer to replace it.

Posted on Nov 15, 2009

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Hit reverse if got one, or take it apart carefully cuz it's sharp, remove blades and try to clean it then, it's like replacing the cutting wheels they called I think, make sure your motor is not fried. Good luck

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Try putting a piece of paper in enough to start it running, but not so far as to go into the shredder. See if it will run for a minute or two. Sounds as though it may be over heating.

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I have a Royal 150MX Crosscut Shredder and I have to stop every few minutes to get the accumulated strips of paper off the cutting heads. Why does it keep wrapping? When it wraps the machine slows down...


OK first...15 sheets is absolute maximum; ie 1 more sheet and it dies!!
Manufacturers always rate machine to their "maximum". With shredders if you want longevity and the fewest jams it would be recommended that you run the machine at about 50% capacity.
Its pretty simle really..start with 1 sheet then 2 sheets and keep going until you hear the motor starting to "labour"....you shouldn't run much more than that.
Think of it like your car...it will do 100 mph...you know what it sounds like at that speed..engine going flat-out etc, etc...how long would your car last if you always drove it "flat-out"??? How many repair bills would you have..."or" if you drove your car at 50 ~60 mph its a lot easier on the car, lasts longer and with routine maintenance will have fewer breakdowns and repairs.
Now...routine maintenance on your shredder.....the 150mx is a cross-cut shredder; ALL cross-cut shredders should be "oiled" regularly...has your's ever been oiled????. Its a simple process...you get a bottle of "shredder" oil and pour some across the cutting blades to provide librication and help clear away the tiny pices generated in the shredding process. How frequently??? How much do you shred?? The more you shred the more you will need to oil it. The Royal shredder is a consumer machine designed for the home or home office use; for occassional shredding.

Jan 19, 2011 | Royal 15MX Shredder

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Paper always packs up in the blades and it will not cut more than 1 sheet at a time. Sometimes not even that. Any solutions for this? I constantly have to dig the paper out of the blades, even after...


All x-cut shredders should be oiled. Buy some shredder oil ( this is a lightweight oil ) from your local store then pour some of the oil across the cutting blades where you insert the paper. After putting the oil in run the machine in reverse...this will help get the oil all thro the cutting mechanism. Then start shredding 1, then 2, then 3 etc, etc sheets at a time...when you hear the motor starting to "labour" to take the sheets thro'..then you have just about reached the point where "thats its maximum". You should occassionaly shred a sheet of paper with a bead of oil on it ( in an "S" pattern) to help keep the mechanism lubricated. Running the machine at about no more than 75% of its maximum capacity and regular oiling will prolong the machines life.

Dec 15, 2010 | Royal VF1012mx Shredder

1 Answer

My shredder overload light comes on immediately with only one sheet of paper inserted and it won't go.


Try running the machine in reverse and putting some shredder oil onto the cutting blades to loosen things up. Then try running the machine in the forward direction but hold the paper in the eyes but dont let it go into the shredding blades...see if it runs forward.!
If it will do this then slowly try paper 1 sheet at a time..but put some shredder oil onto the sheets of paper you are shredding.
If the overload light still comes on without even letting you shred 1 sheet of paper then you likely have another problem...maybe the motor or pcb..you can contact Royal at 1-800-524-0799 for parts assistance.

Oct 28, 2010 | Royal RS9512C Shredder

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My jaws shredder appears to get overheated every now and then and just stops running, is this normal? also, when I shred alot of paper sometime it will gets jammed and I have to go back and forth on the...


Remember this is a "consumer" shredder NOT a commercial shredder..... if you shred for 5 minutes you should give the machine 10 minutes for the motor to "cool-down"...it will not hurt if you also shred some paper with shredder oil poured onto the paper so that the oil lubricates the cutting blades...lastly; if the shredder is rated to a Max. of 10 sheets(as an example.)..you will have fewer problems if you only shred about 70 % of that number. ***Think of your car...it will go 100m.p.h.....but how long will it last if you drive it at its maximum speed all the time.????

Jul 17, 2010 | Royal Jaws Shredder

1 Answer

How do I remove excess EXCESS oil from my shredder? It won't shred.


Asking why you should keep your shredder lubricated is no different than asking why you should change the oil in your car every 3,000 miles. Not only is proper maintenance a requirement to maintain an active warranty, but all mechanical parts need a little oil to help them turn smoothly and to keep them clean. Applying shredder oil to the cutting heads inside a shredder lubricates them so that they efficiently destroy documents sheet after sheet. Fortunately, you will find that taking good care of your shredder is less expensive, faster and easier than caring for your car.
Every time you shred a sheet of paper a fine dust made of tiny paper particles is produced. This dust collects in the cutting assembly of a paper shredder. If allowed to build up, this dust will compact until it completely blocks the smooth turning of the cutting head. Shredder oil will actually break up the compacted dust lodged in the cutting assembly, allowing the parts to move and push out the softened dust.
Shredder oil is specially formulated to eliminate oil residue on the cutting head. Other oils, like WD-40, will attract dust, further clogging the cutters. When lubricating your paper shredder, only use oil specifically designated for shredder use or risk voiding your warranty and further clogging your shredder.
The frequency with which you should oil your shredder depends on several factors: frequency of use, shredder capacity, cut size and type of paper. Your shredder will need more oil the more you use it, the more paper you shred at once and the thicker the paper is that you shred. Also, shredders with smaller shred sizes require extra oil. A 1/4" strip cut shredder used only one to two hours per week will only require a weekly oiling. A cross cut shredder, on the other hand, requires oil after every half hour of use. If you remember to oil your shredder every time you change the bag you'll be in good shape.
There are two fast, easy ways to oil a paper shredder:
The first method involves applying the oil directly to the cutting head. Shredder oil is packaged either in plastic squeeze bottles or aerosol cans, designed for easy application. No tools are required, just aim the bottle directly at the cutting head, through the paper entry point, and apply a fine stream of oil from one end of the cutter to the other. Run the machine in reverse for 10-15 seconds until the entire cutting mechanism is coated. Finally, shred a few pieces of paper to remove any excess oil from the cutters.
The alternative method requires streaming oil onto a piece of paper. Do not soak the sheet in oil, but cover it evenly from edge to edge. Shred the oiled sheet of paper and then run the shredder in reverse for 10-15 seconds to allow the oil to coat the entire cutting mechanism. Finally, shred a few sheets of paper to remove any excess oil from the cutters. In any case, run a couple of sheets of paper through the shredder after oiling to remove excess oil. procedure may be repeated up to three times to ensure proper lubrication.
If you take a few seconds once a week or every time you change your shredder bag to oil the cutting mechanism in your paper shredder, you'll maintain your warranties and keep your shredder running smoothly and efficiently document after document.
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click this link directly for more detailed help
---- http://www.howtocleanstuff.net/house/appliances-and-fixtures/how-to-clean-a-shredder/ --------
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Did you ever put shredder oil onto the cutting blades?????
The blades can clog with paper dust and then it can't shred as many papges as it should or even jam completely...you should occasionally shred a sheet of paper with shredder oil poured onto the sheet.

Aug 11, 2009 | Royal 1280MX Shredder

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