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I recently bought COD modern warfare 2 for my ps3 system. it crashed everytime at the start of basic training. sometimes i would get a little of the way through. i tried doing the multiplayer and it would also crash about 5 - 10 minutes into the game. i called up sony and was instructed to do a forced fan clean by turning off the system at the back, holding down the disc eject button and then turning the system on. i was then instructed to do a ps3 format which i also did. i am still having the same problem. Although now i cannot install/play metal gear solid 4. although i can play tiger woods golf pro 10 and terminator salvation. is there something else that i can possibly try to get it working. i have noticed a few people on line having similiar problems.

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  • russell_eckh Nov 15, 2009

    I thought that might be the case seeing as quite a few other people logged the same problem on the 12/11 but it was mainly on line and not the story line. but what whopped me was now i cant play mgs4. and after talking to sony about it on the phone they just said i would have to send it in for a repair and $250 later or use it for a book end. What type of tech support is that??? depending on the conclusion of this im tipping it will be the last time i get a playstation. Thanks for youir time and your reply. Russell

  • russell_eckh Nov 15, 2009

    i recently bought COD modern warfare 2 for my ps3 system. it crashed everytime at the start of basic training. sometimes i would get a little of the way through. i tried doing the multiplayer and it would also crash about 5 - 10 minutes into the game. i called up sony and was instructed to do a forced fan clean by turning off the system at the back, holding down the disc eject button and then turning the system on. i was then instructed to do a ps3 format which i also did. i am still having the same problem. Although now i cannot install/play metal gear solid 4. although i can play tiger woods golf pro 10 and terminator salvation. is there something else that i can possibly try to get it working. i have noticed a few people on line having similiar problems. One response was wait for the patch and im thinking that is definately the only thing i can do, and hope for the best. but slightly tiffed and alittle impatient. do you know of anything?

  • russell_eckh Nov 15, 2009

    i have already completed all of the above up to and including the restore. and other than it being a software patch issue (as brought up in the other soln) i'm just a bit sore that after 15 months my system could have a heat sink/ over heating issue. the area that i keep it in is very open and the room only has as much dust as the standard room would have without being in a vaccuum. It is also not in direct sunlight. thank you for your time but if the issue is hardware and seeing as its a few months out of warranty, i will not pay over $250 to have it serviced by a "reputable sony dealer" and nor will i ever buy another sony product again. once again, thank you to yourself and lee for your time and effort in helping me trying to resolve this issue

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  • Master
  • 1,462 Answers

Hi,

First, try restore everything back to factory settings ( press and hold the power button for >5 sec until u hear the second beep),, then switch off the console and check the cables., if u r using cables other than the included AV cable, use the included one and see if it freezes again.
Using out of the box machines to play certain games should require a firmware update (it's included on the disk, the game will ask u to install it . at least JPN ver. ),

Did u do anything wrong while the installation was still n progress? (such as switching off the console )and between, is your game is an original US ver.? because if u use games from other countries (such as JPN, HK ver.) and installed the included firmware update into your US ver machine, it may cause troubles.

If the above doent make a difference, try go into the system settings and select ' system restore'

Finally, if you still have problem i think it is due to overheating, i suggest you to try playing the game keeping the console in a cold environment, this should solve your issue, if the console doesnt stuck while keeping in cold environment, then i suggest you to take it to service centre and change the heat sink and colling solutions..This should solve your issue...

Please leave me comment, if you need further assistance
Thanks for using FixYa!
Rnj VINODKUMAR

Posted on Nov 15, 2009

  • Vinod Kumar
    Vinod Kumar Nov 15, 2009

    You are always welcome

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  • Master
  • 4,472 Answers

Hi,
Because this is a new game. This is most likely an issue that they will fix shortly with an update or patch. This is fairly common in game releases these days unfortunately. I would just wait til they fix it. There really isn't much you can do from a user stand point but wait for the update. Hope this helps.
Thank you,
lee

Posted on Nov 15, 2009

  • Lee A.
    Lee A. Nov 15, 2009

    Hi,
    You are welcome. I am sorry there is not an easy fix for this. This is why I wait a long time to buy a system and why i am a microsoft xbox 360 owner and not a ps3 owner, for a lot of reasons though. I too don't know when and if I will ever go back to a playstation product. For that much money your better off buying a computer. Graphics and game play are better. Feel free to keep us updated.
    Thanks again and good luck,
    Lee


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