Question about Denon AVR-3801 Receiver

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I have a Denon AVR-3801 but the remote is broken. Where do I send it for repair?

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Remotes aren't worth repairing; they're replacement items.

A universal remote is the easiest to obtain.

Original replacements may or may not be available for this older equipment. Try contacting Denon customer support. If they have one, you may have to order it through a local dealer.

If you really want the original remote, maybe you can find a local tech who can check the battery connections and the output LED and possible fix it - but expect to spend $50 or more.


http://usa.denon.com/ArchivedAVReceivers.asp?archivedModelSearch=true&clearCurrent=true&archivedCategory=AV&archivedModel=AVR-3801&imageField.x=13&imageField.y=12

Posted on Nov 15, 2009

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Denon AVR-3801 lights up,makes rapid clicking noises when amp tries to turn on. Clicking stops but unit doesn't play & sometimes the unit turns off. Occurred after lightning storm. What to do to fix?


Probably damaged by power surge. If you do not have experience diagnosing and repairing electronic circuits as well as having access to schematic diagrams then this is not a repair for you. Failure to replace all damaged components may result in damaging new parts.

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I just purchased a Denon AVR-3801 but have no user's manual. How can I get one?


You can get it from the link given below.
http://audio.manualsonline.com/manuals/mfg/denon/denon_avr_avr3801.html

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1 Answer

Hello, I have an denon avr-3801 and have the same problem that my set up will not pop up on the display screen. one expert on here said it can be disabled on the remote, and to enable it. How do you do...


The setting on Page 26 says it only turns OSD off for messages other than the Menu Screens. If you could turn the menus off how would you ever turn them back on?

If you are using only component video, see page 10, 3rd bullet.

"The AVR-3801’s on-screen display signals are not output from the color difference (component) video output jacks (MONITOR OUT)."

It needs an s-video or composite path for the OSD.

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did you have a look in battery and clean contact point with luricant contact cleaner-------and search for universal remote from radio shack web site.

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Is the signal set to "ANALOG" or "DIGITAL"?

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Hi Shadow,

Do you have a problem with your receiver? If so, please let us know and we'll be happy to assist!

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