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I uninstalled Norton and installed Avast. Once it did it's restart and scan it left me at a black screen. I tried shutting down and restarting and it just sits at a black screen.

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Reset the cmos battery and then try to boot into safemode and then uninstall the Avast antivirus

Posted on Nov 15, 2009

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Frozen screen first, then went blank


Restart in safe mode. Install Malwarebytes Antimalware. Scan. Choose to delete all infected files. Restart. Start again in safe mode. Uninstall all antivirus software you have. Install AVAST. Update virus definitions. Full scan or choose BOOT TIME SCAN. Post results here please

Oct 25, 2012 | HP Computers & Internet

2 Answers

How do i get my dell d630 to bring up windows after it has done a windows update and keeps displaying 3of3 0% and again it shuts down. I was installing avast onto my laptop when windows started doing...


Hi,
I know this issue is related to Avast AntiVirus, please try Safe Mode, and run an utility to uninstall Avast
Then you can install instead Microsoft Security Essential (MSE), highly recommended.
http://forum.avast.com/index.php?action=printpage;topic=68604.0
Download the avast! Uninstall Utility, aswClear5.exe find it here (http://www.avast.com/uninstall-utility) and save it to your HDD (it has uninstall tools for multiple avast versions).
  • 1. Run the avast! Uninstall Utility from safe mode, first for 5.0 and then for 5.1 (if it has a 5.1 option).
  • 2. once complete reboot into normal mode.

Mar 13, 2011 | Dell Latitude D630 Intel Core 2 Duo T7250...

1 Answer

I had a mouse hooked up to my laptop and it decided to freeze on my screen so I bought a new one and it installed ok but the cursor won't move on the screen. HELP!


Hi,

This is possible due to an virus/trojen. I recommed you to try the below steps.

1. Update you virus definitions up-to-date
2.restart the machine in safe mode by pressing F8,
3.Scan the machine and restart to normal mode and try out

Note: i can suggest Avast antivirus which has the capability to clean at the boot sector of such rids.

http://www.avast.com/free-antivirus-download

Oct 10, 2010 | Norton AntiVirus 2004 (0003764823191)

1 Answer

My ispiron 3800 dont turn on after i tried to load norton...the computer freezed up and now it dont turn on? what can i do


Good old Norton lock out.
You need to get into safe mode and uninstall Norton.
Try to hold the F8 key down while it starts up this should get you to start up options. Go into "SAFE MODE" let it boot into windows all wont be running.
Uninstall Norton. Once you get that off of there I would restart it then I recommend a online AV like avast.com you wont ever get locked out of your computer again.

Mar 08, 2010 | Dell Inspiron 1501 Notebook

3 Answers

I have removed avast 4.0 but it has stuck to my pc i want to install kaspersky but it is asking to remove the avast ,when it not on my pc plese help,,,,,,,,,,,,,,,,,,,,,


just delete the all temp file form system and remove the avast components completely from the add remove progremme option if you have any regisrty cleaner just run that and restart the pc and try to install it.

Sep 07, 2009 | Dell Latitude D600 Notebook

2 Answers

I have Norton 360 V.2. Last night I downloaded


Boot up the PC in safe mode. How? Well when you start the PC press F8 before the windows start loading. A menu will open up. On top or there so you will find safe mode. Select it and boot. On booting in safe mode you will be warned that your PC is running in safe mode. Done? Now start control panel and then Add Remove Programs. Once that window is populated with all the progs that are installed on your PC, select Norton V3 and uninstall it. Uninstall V2 as well. Restart the PC in normal mode. Now install V3 and compute happily.

Aug 07, 2009 | Symantec Norton 360 Version 3.0 Full...

1 Answer

I have renewed Norton 360 for my three computers but only one of them(the one I used to renew) quit sending the expiration notice. Now I have lost Norton n one or maybe both of my other computers. What...


You need to Download Norton Removal Tool from the Following Link.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716223439?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

Once you have Downloadand saved it on Desktop then Doubleclick on the Norton removal tool Icon and run the Norton Removal Tool.
The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003 products and Norton 360 from your computer. If you use ACT! or WinFAX, back up those databases before you proceed.Follow the on-screen instructions. Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.
once the uninstallation compleates the You need to restart the computer and reinstall the Norton 360 on the computer.
Follow the Instructiions to Reinstall Norton 360 2.0
1.Do one of the following:
If you have the installation CD, insert the CD into the CD-ROM drive, and then click Install Norton 360.
Note:-If you have downloaded the product, double-click the installation file. Unless you saved it elsewhere, the installation file is on the Windows desktop.

2.Read the License Agreement, and then click I Agree.
If you do not click I Agree, you cannot continue the installation.
3.Follow the on-screen instructions.

Once the Installation is compleate you need to Enter you Activation key and it will automatic Activate it, after the Activation you need to run Live updates to Update Norton 360.

You can do the same on Both PCs.This will resolve your Issue.

Jul 04, 2008 | Computers & Internet

2 Answers

Start up problem


here after if you are getting the message means please ignore it,because once in a week that you can run the liveupdate and thats enough...

Jun 25, 2008 | Dell Latitude Cp, Cpi, Cpx, C600, C800,...

3 Answers

Help


Ok then i guess you should try repairing the NORTON by running the installation again and choosing the reapir option or the next option is to use another anti virus.

you can visit www.avast.com/eng/programs.html and download avast! 4 home edition free edition.
please restart your pc before installing the avast.
after installing try updating and schedule a boot scan by
  1. cutting and pasting this "W62911071H4800A1106-PJY5XRR5" when prompted for the registration key.
  2. click on the menu icon at the top left of the avast window.
  3. click on "schedule a boot scan" and restart your pc

Good luck !!

Feb 12, 2008 | Computers & Internet

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