Question about Northwestern Bell 36257 Cordless Phone

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Can't Get Dial Tone

I just bought a new battery for this phone and charged it for the recommended 14 hours. The manual says that the handset then needs to be picked up and put back down on the base for "about 5 seconds." A sticker in the battery compartment of the handset says that this is to reset the security code and channel information. No further information or instructions are given anywhere.

Here's what happens: when I put the handset back into the base cradle, it beeps 3 times. If I wait about 6-7 seconds, it beeps again 3 times. It doesn't matter whether I pick up the handset up again before or after the second set of beeps - the handset does not yield a dial tone when I press "Talk", I can't get access to programming options 2-13 from the "Menu" button, pressing "Page" on the base lights up the "In Use" light but the handset does not beep, and the handset does not ring when I get an incoming call. And yes, I was able to access menu item #1 and made sure that "Ring" is set to "On."

Can anyone help? I think I had this problem with the phone before, and can't for the life of me remember what solved it.


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Posted on Jan 02, 2017

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SOURCE: Handset No Link To Base error and no dial tone

I have the problem. I think it is because the battery i have in it was a Ni-MH and it should be a Ni-Cd. I am now looking for the right baterry Good luck Frank

Posted on Sep 17, 2007


SOURCE: Handset ?No Link To Base? error and no dial tone

2/29 Have you registered or re-registered the handset?
"No link" can mean handset is not accepting radio wave of base unit. At Mfgr website pull-down operator's manual and look for registration instructions. Some sequence of buttons will create a radio signal from base (have handset off base) then another sequence of buttons on handset will accept radio signal. If handset has "menu" button, try "menu", then "00" (zero zero) then select an accept or "OK" button. Good luck.

Posted on Feb 29, 2008

SOURCE: Mysterious -PRO- message on the 26510


Could the "PRO" stand for Program Mode? Is there a Program button or selection under Menu in which you can shut off a Program Mode?

Posted on Apr 10, 2008

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SOURCE: GE 25942 dial tone problems

After waiting for over 24 hrs for an answer from FixYa and then they wanted $10.00 and trying to fix it myself, I gave up. Threw all that c$$p into a box, took it back to the store and got my money back. It just wasn't worth the time and aggravation.

Posted on Jul 20, 2008

  • 15 Answers

SOURCE: No dialling tone - just a beeping sound

It sounds like the handset is not 'registered' to the base station/cradle. Solution may be in the user handbook, which you should be able to download at :

Posted on Mar 01, 2009

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I just bought Model D-1660-2. I cannot make the second handset work. I have charged the battery for more than 20 hours. I set all the Handset setup modes as instructed in the manual. Works for the main...

Welcome to FixYa.

Reset the units/set up by doing the following:
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I purchased an extra handset to a AT&T uniden E2125 system. The phone instructs me to place new handset on main base to register handset. It has registered and now it reads, handset #5. When I try...

I've pulled up the user manual for your phone. Thank you for providing the phone make and model first, and the complete description of your issue!

The manual says the battery should be charged for 15 hours before first use.

You may be set to pulse dialing , even though the factory default is for tone dialing. If you push the 7 key, you would hear 7 pulses or clicks in succession. The dial tone will be gone once a pulse has been received. And you say there are clicks heard and no dial tone.

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The phone is not ringing and it is plug on charge and my wife got new battery for it too. What can i do to get it working? What size of Batteries cani use for this cordless phone

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When I see a cordless phone that doesn't ring, the first thing I recommend checking is the phone jack and line itself with a second phone. I prefer to use a corded handset with a new phone cord to check for dial tone. If no dial tone at the jack, check for dial tone at the service entry box. If you have no dial tone at the service box, contact your provider. If it's only a problem at the jack, you will need to check your inside wiring.

To check the base, try a new cable (RJ-11) (double check the power as well).

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If you have multiple extensions on the phone line, try unplugging some of them.

I hope this helps.

Cindy Wells

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