Question about Compaq Presario M2000 Notebook

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Screen turns grey

The screen sometimes just goes gray when working on the computer or when it gets to a certain point whenever I run the virus scan

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Re: screen turns grey

It could be the computer is trying to save power, by turning off the screen, go into the control panel, and find the power option, and look through the tabs for an option to turn off screen this might work

Posted on Jan 09, 2008

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Screen goes grey/switches off

There is a video cable that runs from the screen to the motherboard plugin, it is possible it might have come loose.

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My HP mini netbook has a virus and need to factory restore it. first, how do i factory restore it? second, the computer is my roommates computer and she forgot the admistrator password on it so whenever i...

Are you certain you need to do the factory restore?

In order to do the factory restore you need to have a restore DVD or an uninfected partition on the hard-drive which contains the original install files

If you can boot in safe mode, run Windows restore and be sure to select a restore point/date at which you are certain the virus was not on the PC.

Press F8 on startup before the blue password box appears and you get the option to boot in safe mode.

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most probably your NB is infected by virus.. try doing a full scan with antiVirus software..
else you can try to Restore to an earlier date which you did not encounter the problem.. sometimes it might solve the conflict.. but first thing first.. get it scan for virus..

May 23, 2010 | Acer Aspire 4720 Notebook

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Chrome mouse on laptop freezes, get stuck...advice that I have more information about your pointer problem,yes,there could be a trojan virus causing it.Best thing to do first is,using your other mouse,boot your computer up into safemade by tapping the F8 key untill you reach a black diagnostics screen.At the top of the list you will see "safemode",using the arrow keys on your keypad,move up to "safemode" and press Enter,then wait for the boot to finish.This procedure allows you to get inot windows with services and drivers only needed to help fix many problems.Sometimes there are trojans that will use certain windows services or programs you installed to run.Using safemode allows you to "get in" your computer without those programs and services running.After you get into safemode and your all booted up,see if you can use your synaptics pointing device normally,if so,then yes,there is a very good chance you have a trojan or trojans infecting your computer.If so,best thing to do,is open your virus scanner while you are in safemode and do a complete scan,to see if any virus or trojans are present and remove them,then reboot your computer and let it boot back up normally.We will see if any trojans or viruses are in your computer with this methode.Good luck.Please let me know what happens:)

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Dell m1710 xps will not boot, grey screen only. battery light, num lock lights work and hd lighyt flashes momentarly, then goes off.

Are you certain the laptop is not booting? I had one the other day, customer thought it wasnt booting, but it was the LCD screen that was bad. She had only a gray screen too. Something to try, with the screen up, put your hand on the top of the LCD (fingers on the plastics on the back side, thumb on the screen at about the same position) about 4-5 inches from the left edge and squeeze gently. Does the screen change at all, vertical or horizontal color lines? If it really is NOT booting, try F12 when first powering up and if you get to the boot menu, choose diagnostics, run them and see if you get any errors.

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My computer has a virus I can't remove

Try and boot into windows safe mode by pressing the F8 key before windows loads and then try running the browser and check if it crashes. Perform the same process by scanning with an anti virus and see what happens. You might have two problems, either the RAM the actual memory is bust or something in the OS has gone really wrong and got the OS unstable. Try the safe mode test to confirm.

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download install it and reboot into safemode. Run the scan in safemode and allow it to delete everything. Reboot and then run a scan in normal mode. After that you should be good to go. Its one of the best applications out and its free. Also try superantispyware you can google it and find the download. Do the same for that application also.

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have you tried to the "function+8" (or the number to transfer the signal to a monitor) when you are on the laptop with grey screen?
Did you said that grey, means that there is light on the laptop, but no colors, or that tha screen is not turned on?

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