Question about Compaq Presario M2000 Notebook

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Screen turns grey

The screen sometimes just goes gray when working on the computer or when it gets to a certain point whenever I run the virus scan

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It could be the computer is trying to save power, by turning off the screen, go into the control panel, and find the power option, and look through the tabs for an option to turn off screen this might work

Posted on Jan 09, 2008

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Posted on Jan 02, 2017

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1 Answer

Grey screen


Please, try this test:

When you turn on the computer, press the F8 key multiple times to get to a menu (recovery, safe mode). If you get there, select Safe Mode. Once on Safe mode, restart the computer to see if it ever gets to normal boot.

Mar 19, 2013 | Acer Computers & Internet

1 Answer

Screen goes grey/switches off


There is a video cable that runs from the screen to the motherboard plugin, it is possible it might have come loose.

Jun 19, 2012 | HP Computers & Internet

1 Answer

HAVE A 2011 AOC MONITOR BLACK AND GRAY HORIZONTAL LINES FILL THE SCREEN


Run a full scan using your anti-virus program to see if it will track down anything, next go to www.download.com Type: malwarebytes anti-malware and run the program with a full scan, "free" this program find just about anything that is lerking in your computer. Now! if all this fails, do a complete fresh install of your operational system.

Apr 18, 2012 | AOC 2436Vw LCD Monitor

1 Answer

Whenever I do a full system scan for viruses with system shield, computer says the program has stopped working and will close. What does this mean and how do i fix it?


The computer may have been infected before installation of the anti-virus software. You should try booting into Safe Mode and running the scanner from there. In order to get to safe mode, properly shut down your computer. Turn the power back on and tap the F8 key. This will get you to a boot selection screen. Select Safe Mode with Networking and the computer will boot into safe mode with the ability to get online. Then run the virus scanner.
I highly suggest downloading TDSSKiller from Kaspersky, as well. This is a rootkit detection and removal program. You can get that program here, and that will detect any malicious software on the computer that may not be picked up by any antivirus.

Feb 13, 2011 | RTO IOLO System Shield for PC

2 Answers

INTERNAL ERROR


most probably your NB is infected by virus.. try doing a full scan with antiVirus software..
else you can try to Restore to an earlier date which you did not encounter the problem.. sometimes it might solve the conflict.. but first thing first.. get it scan for virus..

May 23, 2010 | Acer Aspire 4720 Notebook

1 Answer

When computer is turned on the screen shows start as normal ,safe with networking or safe mode when selecting any option it goes to the windows loading screen for 5 seconds then turns the computer off then...


May have spyware / virus.


To scan this drive it needs to be removed and connected inside another onto the CD connection.

If the other PC can read the drive then drive is OK, Windows that has failed

Scan with good antivirus and anti spyware programme.

If still no go but you can read the drive then a reformat is required.

Dec 22, 2009 | HP Computers & Internet

2 Answers

Computer has viruses which might be why it has a the blue screen


Try entering safe mode and doing the virus scan:
  • Switch on your PC
  • Before the Windows Logo screen appears press F8 to get the startup options menu
  • Chose Safe Mode
  • Once your computer boots, run AVG and let it remove all the viruses. Reboot and it should go into Windows as normal.You might have to rerun the scan a few times to get rid of everything but it should do the job.

May 17, 2009 | E-Machines eMachines W2686 PC Desktop

3 Answers

Computer turn-on problem


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dot.gif POST troubleshooting steps. Question: Post troubleshooting steps.
Additional information: This document is intended to help users who are experiencing issues with the POST and may have any of the below symptoms.
  1. Computer beeps irregularly when the computer is turned on.
  2. Computer turns on but does not boot.
Note: Not all computers have beep codes, some of the newer computers have LED's that light up that indicate the error or have a sound file to indicate the error.
Cause: This issue can be caused by any of the below situations.
  1. New hardware conflicting with old hardware.
  2. Bad or failing hardware device.
  3. Connections not connected or connected properly.
  4. Recent electrical storm that caused a surge that damaged computer.
  5. Other hardware issue.
Answer: Warning: Some of the below steps recommend removing physical parts within the computer. While in the computer it is highly recommend that you be aware of ESD and its potential hazards. Information about ESD and proper grounding techniques are found on our ESD help page. Note: Make sure your computer is turning on, if you press the power button and nothing happens (no lights, no sound, no fans, etc.) then this issue is not a NO POST but is an power related issue see document CH000312. Remove new hardware If any new hardware has been recently added to the computer, remove that hardware to make sure it is not the cause of your issue. If after removing the new hardware your computer works it's likely the computer is either not compatible with the new hardware or a system setting needs to be changed to work with the new hardware device.
Disconnect external devices Remove everything from the back of the computer except the power cable. Turn on the computer and see if it beeps normally. If the computer has never beeped keep the monitor or display connected to see if any change occurs.
Identify beep code If you are receiving a sequence of beeps see our beep code page for a listing of different beep codes and their explanation and/or your motherboard or computer documentation. These beep codes are meant as a method of quickly identifying what computer component is failing or bad.
Check all fans Make sure all fans are running in the computer. If a fan has failed (especially the heat sink fan for the CPU) your computer could be overheating and/or detecting the fan failure causing the computer not to boot.
Check all cables Verify that all the cables are properly connected at that there are no loose cables by firmly pressing in each cable.
  • All disk drives should have a data cable and power cable connected to them.
  • Your power supply should have at least one cable going to the motherboard. Many motherboards may also have additional cables connected to them to supply power to the fans.
Disconnect all expansion cards If the above recommendations still have not resolved the irregular POST attempt to disconnect the Riser board (if applicable) and/or each of the expansion cards. If this resolves the issue or allows the computer to post connect one card at a time until you determine which card is causing the issue.
Disconnect all drives If you were unable to determine by the beep code what is failing or do not have a beep code disconnect the IDE, SATA, SCSI, or other data cables from the CD-ROM, hard drive, and floppy drive from the Motherboard.
If this resolves your irregular post or you now get an error message attempt to re-connect each device one at a time to determine which device and or cable is causing the issue. In some situations it can also be simply a loose cable connection that causes the issue.
Remove the RAM If you continue to to receive the same problem with all the above hardware removed attempt to disconnect the RAM from the Motherboard and turn on the computer. If the computer has a different beep code or if your computer was not beeping and is now beeping turn off your computer and try the below suggestions. Making sure to turn off the computer each time you're adding and removing the memory and then turning the computer back on to see if the suggestion resolves the issue.
  1. Re-insert the memory into the same slot.
  2. If you have more than one stick of memory remove all but one stick of memory, try rotating through each stick.
  3. Try one stick of memory in each slot.
If you're able to get the computer to boot with one or more of the sticks of memory it's likely you're dealing with some bad memory. Try to identify which stick of memory is bad and replace it.
If you're able to get memory to work in one slot but not another slot. You're motherboard is defective you can either workaround the issue by running the memory in a different slot or replace the motherboard.
Power cycle the computer In some situations a computer may have power related issues often caused by either the power supply and/or the motherboard. To help determine if this is the cause of your issue try turning the computer on, off, and back on as fast as possible, making sure the computer power light goes on and off each time. In some situations you may be able to temporarily get the computer to boot.
This should only be used as a temporary workaround if you're able to get this to work. Often this is good for users who may have not done a backup and need to get the computer up one more time to copy files before starting to replace hardware.
Disconnect and reconnect the CPU For users who are more comfortable working with the inside of their computer or who have built their computer one last recommendation before assuming hardware is bad is to reseat the CPU by removing it and putting it back into the computer.
Bad motherboard, CPU, RAM, and/or power supply If after doing all of the above recommendations you continue to have the same issue unfortunately it is likely that you have bad Motherboard, CPU, and or RAM. The next step would be either to replace these components and/or have the computer serviced. If you plan on doing the repairs yourself or you are a repair shop it is suggested that you replace the Motherboard first, RAM, CPU, and then power supply in that order and/or try swappable parts from other computers.

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