Question about SanDisk Sansa e250 MP3 Player
I have tried many things to fix my mp3 player and got help to put firmware on my mp3 player in recovery mode and all have failed to fix the problem. I would like to know if it my Sandisk Sansa e250r is fixable because it still freezes up on the refresh database screen. What should I do?
I called sansa and got this info on how to format the sansa and restore it back to default
This helped me to detect the device and be able to put songs on it.
Turn off device
put hold key on
press and hold mic key while pluggin in the device to pc
open sansa icon in my computer
Up on top of my computer window click tools then folder options and click view tab then uncheck hide extension for known file types.
Now click file new and choose text document then change the name from New Text Document.txt to sansa.fmt and click enter. It will ask you if you want to change the extention and you need to click yes.
Now unplug your sansa from the pc and this will format your whole mp3 player.
You will lose all your date but your sansa will be detected and working.
Once it is done then turn off your device and plug it in while its off.
It should show up in my documents now. The first drive is your hd on the device and the second one is for the extra micro disk.
Oh and another tip is to click show hidden files so that you can see the music folder.
This way you can just drag and drop without having to use windows media player or Rhapsody.
Posted on Aug 11, 2008
In order to fix a frozen unit if you removed some files (this just happened to me..)
2 things need to happen:
1. You need to get it into recovery mode so the PC can recognize it. Hold Switch On and Hold the REC button while plugging it into the PC.
2. Download the latest firmware from forums.sandisk.com:
I had to go into the Sansa E200v1 Firmware Version 1.02.24:
Now, you may have a "e250R" which means it is a Rhaphody unit.. but it actually isn't. it is just a e250 unit.
I have this situation.. where I just had to get the "normal" firmware, not the R..
Once you see the 16mb or similar on "my computer"
Place the extracted downloaded firmware into the device.
Also, create a "sansa.fmt" folder with nothing in it. The folder tells the unit to reformat using the firmware.
Now unplug the unit and wait for it to reboot, and give an error that the hold button is on.
Now release the hold button and reboot.
That should be it.. if not, do the same thing, and use a different firmware..
Posted on Dec 12, 2008
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