Question about Dell 924 All-in-One InkJet Printer

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Can't install to Windows 7 64 bit dell 924 printer will not accept.

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Try installing the 32 bit edition. There are alot of compatibility issues with 64 bit operating systems, not just windows 7 64 bit either, Vista and Xp have the same issues

Posted on Nov 15, 2009

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Upgraded my ASUS laptop from Windows 7 to 10. Now can't get my Dell Photo AIO Printer 924 to work.


Dell does not support this printer with Windows 10 drivers. It only had drivers up to VISTA. Windows 7 worked with most VISTA drivers, so you probably had no issues there. Here is a page from Dell that may help you to get the VISTA drivers to work in Windows 10.

Oct 17, 2015 | Dell Office Equipment & Supplies

1 Answer

How can I get my printer to work with windows 7 it was fine with xp


Try installing the driver for Windows Vista 64-bit.
You want to download and run R153714.exe

Product Support Dell US

Jul 26, 2014 | Dell 924 Photo All-In-One Printer

1 Answer

Will 924 printer work on windows me


Sadly not. Dell 924 drivers are only compatible with newer operating systems like Windows NT, 2000, XP, 2003, XP AMD 64-bit and 2003 AMD 64-bit.

Nov 22, 2012 | Dell Office Equipment & Supplies

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Lost my disk to intstall my Dell 924 AIO ink jet printer. I need to download from online


Issue 1: Uninstall the Existing Dell™ Printer Drivers
Before reinstalling any printer drivers, it is necessary to remove any printer drivers that were previously installed. Not doing so can cause problems that prevent the computer from communicating with the printer.

To uninstall previous printer drivers:
  1. Turn off the printer.


  2. Disconnect the USB cable from the back of your Dell printer, click the Start button, point to All Programs, point to Dell™ Printers and then point to the listing of your Dell printer and then click the Uninstall Dell Printer icon.


  3. When the Dell Printer Uninstall confirmation window appears, click Yes. This process may take several minutes to complete. Do not attempt to power off the computer at this time.


  4. When the Dell Printer Uninstallation window appears, click to select the Yes, I want to restart my computer right now (recommended) option, then click OK. (The system automatically shuts down and restarts.)

    After the system restarts, the printer uninstallation process is complete.

new_note.jpg Note: Do not reconnect the USB cable to the printer until after you have downloaded and reinstalled the printer's drivers.


Issue 2: Download and Install the Inkjet Printer Drivers
To download the 924 All-In-One printer driver from support.dell.com, perform the following steps:
  1. Browse to the924 Download Page.


  2. Select the desired Operating System from the drop-down boxes as pictured in Figure 1.

    Operating System: driver%20and%20downloads%20question%20mark.jpg dropdownleftside.jpg
    Windows Vista 32-bit drowpdownarrow.jpg Category: driver%20and%20downloads%20question%20mark.jpg dropdownleftside.jpg
    All drowpdownarrow.jpgFigure 1: Drivers and Downloads Drop-Down Selections

    new_note.jpg Note: Click More Filter Options for more choices if needed.

  3. Click primary.gif Download to the right of Dell - Driver.

    new_note.jpg Note: By downloading, you accept the terms of theDell Software License Agreement.

  4. Click the Run button.


  5. Make sure the box next to Close this dialog box when download completes is unchecked.


  6. When the download completes, click Allow orRun.


  7. On the Printers: window, click Continue.


  8. In the Select the folder where you want to unzip the files to window, click OK.


  9. If a message appears asking to overwrite the folder, clickYes to All. If a message appears asking to create a folder, click Yes.


  10. In the All files were successfully unzipped window, click OK.


  11. Follow the prompts that appear to install the driver.


  12. If prompted to restart your system, click OK.

Apr 09, 2011 | Dell 924 Photo All-In-One Printer

1 Answer

Down load to compac computer isn't accepted


In the control panel, uninstall H.P and use software from Dell and install new printer software. Make sure you uninstall ALL H.P. first.

Jul 09, 2010 | Dell 924 All-in-One InkJet Printer

1 Answer

I download the drivers but when I go to install it says it cannot find them


Depending on the make and model of your computer and operating system, you'll need to disconnect the printer. Download and run the patch(printer cleanup utility) until you're prompted to restart your computer.

Restart your computer.

Install the proper drivers. You'll get a message, the printer is not connected. Connect the printer at this time(powered on)

If using Windows 7, install the Vista drivers in the compatibility mode. Vista 32-bit for Windows 7 32-bit and Vista 64-bit for Windows 7 64-bit.

Links to the patch/drivers and installing in the compatibility mode can be found at...

924 Photo All-In-One Printer owners thread (W7)


Rick

May 24, 2010 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell 924 printer won't work on vista OS


First, here is a link to the vista 32 bit drivers. Install these drivers if you have not installed them before.

Second, if you are using Vista 64 bit, Dell does not make a driver for the 64 bit O/S. You can re-install your Vista to 32 bit or buy a printer that is compatible with 64 bit O/S

Aug 06, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

I do not have the installation disk for the Dell AIO 924


Click here to open the drivers download page for your printer.

Chose the right windows version in the box on web page above.

After download is complete install drivers.

Start driver installation with printer USB unplugged.

Mar 05, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Scanner won't work on Dell 924


Same thing happened to me, only different model.

First, make sure you have the right drivers (and by that I mean 32-bit or 64-bit).

Go to control panel and remove your previous installation; reboot; reload the drivers with your All-In-One UNPLUGGED until they tell you to plug it in.

That was the trick that worked for me. Good Luck.

Aug 31, 2008 | Dell 924 All-in-One InkJet Printer

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