Question about Pentax Optio E70 Digital Camera

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Lens error:0x0311 - Pentax Optio E70 Digital Camera

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Posted on Sep 19, 2010

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Problem: dust in the gaps near lens which makes it jammed. Effect: the sceen shows blk color. Solution: just blow over it or vaccum it.

Posted on Sep 11, 2010

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1 Answer

When I turn on my camera I get the error message 0x0311how do i fix this?


0x0311 error is evidently a lens error.

A lens error can be caused by physical damage to the mechanism that controls the lens, or debris that is interfering with the operation of the lens.

This article may be able to help you with a "do it yourself" solution.
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

In the event that your problem is due to physical damage and not just dirt or debris, you will need to take it to a local camera repair shop for troubleshooting-- though with most consumer digital cameras, labor and parts cost of a repair can easily exceed the value of the camera.

Mar 11, 2011 | Sanyo Cameras

1 Answer

Lens error 0x0311


A lens error can be caused by physical damage to the mechanism that controls the lens, or debris that is interfering with the operation of the lens.

This article may be able to help you with a "do it yourself" solution.
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

In the event that your problem is due to physical damage and not just dirt or debris, you will need to take it to a local camera repair shop for troubleshooting-- though with most consumer digital cameras, labor and parts cost of a repair can easily exceed the value of the camera.

Mar 07, 2011 | Sanyo Cameras

1 Answer

When I switch it on it says lens error 0x0311 The camera is pentax. Optio E70L 10.1 megapixel


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

Feb 21, 2011 | Pentax Optio E60 Digital Camera

1 Answer

When i turn on my camera it turns on then goes to a black screen and says lens error 0x0311. It was never dropped or anything its only a few months old it just started doing this one day.


There's a really good blog about fixing lens errors, and you can find it here. You don't have to have dropped it to cause this problem, it can be sand or grit in the mechanism, or it was accidentally turned on at a time when the lens could not come out.

Jan 20, 2011 | Cameras

1 Answer

When I turn the power on, the lens comes out then gives me lens error 0x0311, then shuts itself off and retracts the lens.


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

Oct 16, 2010 | Cameras

1 Answer

On the lcd write lens error 0X0311 my camera is PENTAX OPTIO M85


lens unit is faulty you blow it up and clean properly and try out other wise its need to replace it

Aug 08, 2010 | Cameras

1 Answer

Me sale lens error 0x0311 y se me apaga la camara que puedo hacer


try these:-
  • connect it to pc and on it
  • vaccum the barrel of lens
  • changing mem. card and batt. for 2min.
  • shake it.
  • on and off in different positions
  • hit the part near lens softly with palm (trust me this made mine work)

Jul 18, 2010 | Pentax Optio E70 Digital Camera

1 Answer

Sanyo vpc s1275 lens error 0x0311


Hi there, 

Well lens errors are very common in these digital cameras. Usually it's sand or grit interfering with the lens extension mechanism. 

Check the below link to do a try to correct it -

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

If further you have the same problem it means there is a gear-motor alignment of the lens which moves in and out with the help of motor. This part is replaceable at an authorized Sanyo Service Center. Aprox repair cost is $120.

Good Luck!!

Jul 30, 2009 | Sanyo VPC-CG65 Camcorder

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